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Goal-driven engagement doesn't happen overnight. For your health plan's CX to really be successful, you need a thoughtful and orchestrated approach to implementation. By asking the right questions, and answering them in the right order, health plans can align their internal teams toward the same CX goals.
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This exclusive resource examines a set of integrated healthcare communications solutions designed to seamlessly connect people, systems and processes. Read on to learn how you can improve patient care and overall efficiency all while cutting costs.
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This white paper offers valuable insight for health care providers looking to harness the potential of BYOD initiatives by allowing caregivers and administrators to use their own mobile devices in a way that is secure and operationally efficient.
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This crucial case study discusses how a healthcare organization with four facilities utilized a WLAN solution to eliminate slow client performance, centralize configuration and monitoring and open the door to many labor-saving applications.
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This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
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This white paper demonstrates how converged medical infrastructure (CMI) technology can assist health IT leaders in relieving the pressures brought on by data growth, mobile device usage, and other trends, effectively increasing business value and improving care.
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This case study features Providence Health & Services experience with a managed security services provider that offered reliable and efficient security management.
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Learn how three healthcare organizations are leveraging technology to build future-ready IT platforms that are scalable, adaptable and secure.
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This resource is a guide to ensuring secure texting policies while maintaining compliance with HIPAA and HITECH, and includes best practices and a vendor comparison checklist to use during product evaluation.
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The stakeholders in Cerner's world are not only clinicians, hospitals, and medical device partners but consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support.
