Vitria Technology, Inc.

ESSENTIAL GUIDE:Companies are starting to reach the maturity stages of their digital transformation initiatives, but for many, it's still unclear what a transformed enterprise will look like. In this expert eGuide, find out what's in store for digital transformation in the future – and take a peek at the outcomes.

Posted: 07 Sep 2018 | Published: 06 Sep 2018

ESSENTIAL GUIDE:In this Essential e-Guide, find out what digital transformation and automation have in store for all the members of your IT organization, from software developers to network managers – and how they can keep a few steps ahead.

Posted: 06 Sep 2018 | Published: 06 Sep 2018

WHITE PAPER:Download this white paper to learn why more telecommunications and cable companies are deploying advanced analytics platforms, and how doing so can help improve customer experience and overall operations.

Posted: 06 Sep 2018 | Published: 06 Sep 2018

WEBCAST:Watch this brief video to learn about an advanced analytics platform that uses AI to help you aggregate static and dynamic data from various sources quickly.

Posted: 06 Sep 2018 | Premiered: Aug 15, 2018

WHITE PAPER:Download this white paper to learn why vice president and transformation strategist, Chris Menier, says AI, big data, and IoT will play a critical role in cable and telecommunications strategies for delivering better customer experiences and overcoming the challenges presented by cord-cutting.

Posted: 06 Sep 2018 | Published: 05 Sep 2018

WHITE PAPER:Download this Q&A to learn about AI and IoT use cases in the cable and telecommunications sector, as well as how these technologies have—and will continue to—shape digital transformation.

Posted: 05 Sep 2018 | Published: 05 Sep 2018

WHITE PAPER:To help improve customer experience, learn how telecom providers can reduce the time from the start of service incidents to issue resolution by accelerating each phase of the incident lifecycle using an effective analytics strategy.

Posted: 26 Feb 2018 | Published: 26 Feb 2018

EGUIDE:By using telecom providers' communications and connections experience, IoT-connectivity becomes possible. This expert e-guide outlines 6 requirements for Internet of Things market success and how telecom providers can help.

Posted: 20 Feb 2018 | Published: 20 Feb 2018

WHITE PAPER:View this resource to learn more about obtaining a real-time view of customer experience. With operational intelligence (OI), a real time data analytics solution, gives executives visibility into business processes enabling more insightful decisions.

Posted: 30 Sep 2013 | Published: 30 Sep 2013

BROCHURE:Read this brochure to get an overview of Vitria’s Operational Intelligence Solution.

Posted: 23 Aug 2011 | Published: 23 Aug 2011

CASE STUDY:Check out this comprehensive case study to see how Vitria's Operational Intelligence and Exception Management Solutions helped Andorra Telecom increase their enterprise's customer service and operations.

Posted: 23 Aug 2011 | Published: 23 Aug 2011

DATA SHEET:Read this data sheet to learn more about Vitria M3O Operations Book.

Posted: 23 Aug 2011 | Published: 23 Aug 2011

PRESENTATION TRANSCRIPT:This presentation transcript discusses using operational intelligence to transform customer care processes in telecommunications and public utilities.

Posted: 16 Jul 2011 | Published: 14 Jun 2011

WHITE PAPER:Operational Governance poses a significant challenge for businesses today, one that has considerable direct and indirect costs. With the advent of Vitria's Operational Governance Solution, a new class of governance is available.

Posted: 08 Dec 2008 | Published: 08 Dec 2008

WHITE PAPER:This white paper discusses the steps to achieve greater operational visibility to better meet customer requirements and enhance business responsiveness.

Posted: 09 May 2008 | Published: 01 May 2008

WHITE PAPER:The heart of SOA is the loose coupling of services: this brings about the major benefits of SOA, including flexibility, agility and reuse.

Posted: 12 Mar 2008 | Published: 01 Mar 2007