IT Systems  >  

Communication Services

RSS Feed    Add to Google    Add to My Yahoo!
Communication Services Reports
 
Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

Case Study: Taylor Vinters Deploys Communication and Collaboration
sponsored by StarLeaf
CASE STUDY: See how law firms can benefit from collaboration technology, using it to communicate with clients and remote offices alike. You'll also discover why the firm in question made the choice of communications provider that they did.
Posted: 07 Jun 2016 | Published: 07 Jun 2016

StarLeaf

Tackling Call Quality Problems: Skype for Business
sponsored by IR
WHITE PAPER: How do you gain insight into call quality for Skype for Business? This white paper explores the 4 main data sources within Skype for Business and how they reveal the end users' experience.
Posted: 23 May 2016 | Published: 23 May 2016

IR

9 Ways Cybercriminals Can Compromise Business Communications
sponsored by MASERGY
RESOURCE: Learn 9 of the most serious threats to your VoIP devices and networks in order to fight off determined cybercriminals.
Posted: 14 Jul 2016 | Published: 27 Apr 2016

MASERGY

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

Overcome Key UC Adoption Hurdles and Unify your Business
sponsored by IR
WHITE PAPER: This white paper will help you determine how to surmount UC deployment challenges related to vendor, user experience and meeting cost-saving projections.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

IR

Complexity, Tamed: Wipro Protects their Client's Global Voice
sponsored by IR
WHITE PAPER: Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Don't Let Failed Calls Affect Business
sponsored by IR
WHITE PAPER: Keep customers from calling competitors. Learn how one multi-site automotive marketplace found out that calls failed to meet their franchises, and how they gained visibility for incident management and resolution.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Skype for Business Deployment Checklist
sponsored by IR
WHITE PAPER: If you are considering a Microsoft Skype for Business deployment, this checklist will highlight critical areas for you to consider. Discuss the following questions with your team to help scope your project details, uncover potential risks, and define actionable tasks.
Posted: 23 May 2016 | Published: 23 May 2016

IR

A New Tune for Telephony? What MS Lync Really Means
sponsored by SearchUnifiedCommunications.com
EBOOK: This white paper provides answers to a number of major questions surrounding Microsoft Lync. Read now to decide whether Lync is the best solution for your company's communications needs.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

SearchUnifiedCommunications.com
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement