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Communication Services Reports
 
Transform support from cost centers to sales channels
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper uncover how your organization can drive revenue through your customer experience channels to transform support centers into sales channels.
Posted: 17 Apr 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

Mobile call recording: Are You Complying or Compromising?
sponsored by Smart Numbers
WHITE PAPER: This white paper makes the case for implementing a mobile business call recording solution that will help you defend your organization from public scrutiny.
Posted: 21 May 2015 | Published: 21 May 2015


How to Connect Your Business Communications Like Never Before
sponsored by RingCentral
WHITE PAPER: Access this white paper now to discover a buyer's guide to bringing your business communications into the new age of enterprise mobility.
Posted: 24 Apr 2015 | Published: 24 Apr 2015

RingCentral

What Does the Future of the Workplace Look Like?
sponsored by Citrix Online Go To Meeting
WHITE PAPER: View this informative white paper to find out how employees can communicate and collaborate effectively, especially with the amount of resources within reach.
Posted: 06 Jan 2015 | Published: 31 Dec 2014

Citrix Online Go To Meeting

Hosted PBX: The Solution to Telecom Headaches
sponsored by XO Communications
PRODUCT DEMO: In this short video, you'll learn about how one potential hosted PBX solution can take all of the hassle out of telecommunications management.
Posted: 03 Apr 2015 | Premiered: 16 Apr 2013

XO Communications

How to Use Personal UC to Drive Competitive Advantage
sponsored by ShoreTel
WEBCAST: View this webcast to learn how ShoreTel cloud applications can make your company more efficient.
Posted: 13 Mar 2015 | Premiered: Mar 13, 2015

ShoreTel

How a Cloud Phone System Benefits Multi-Site Businesses
sponsored by RingCentral
WHITE PAPER: This white paper explains how you can cure your communications headaches with the cloud.
Posted: 25 Mar 2015 | Published: 05 Dec 2014

RingCentral

Top Customer Communications Management Software Vendors Compared
sponsored by GMC Software
RESOURCE: Access this Gartner research study to compare the top CCM software on the market today based on features that matter to your organization. Discover the strengths and cautions of popular brands like Adobe, HP, Oracle, and more.
Posted: 16 Apr 2015 | Published: 25 Nov 2014

GMC Software

Delivering multichannel customer communication without replacing legacy systems
sponsored by GMC Software
WHITE PAPER: Learn why your organization should upgrade your legacy CCM application to offer multichannel communication capabilities to deliver a seamless experience to your customers at any touch point. Read this valuable white paper to uncover more about legacy software adaption and how you can save money.
Posted: 15 Apr 2015 | Published: 31 Dec 2013

GMC Software

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco
 
 
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