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Communication Services White Papers (View All Report Types)
The Top Ten Requirements for a UC Solution
sponsored by ShoreTel
WHITE PAPER: Unified Communications (UC) has come a long way since VoIP was first introducted nearly two decades ago.  In the past ten years UC solutions have included colaboration tools to substantially improve how we do business.
Posted: 11 Aug 2014 | Published: 31 Dec 2013


CW+: Quocirca report: Communications technology – be prepared to be flexible
sponsored by
WHITE PAPER: Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.
Posted: 21 Oct 2011 | Published: 12 Aug 2010

Research Report: Trusting a Vendor in the UCC Industry
sponsored by 8x8, Inc.
WHITE PAPER: This white paper guides you through the challenges of trusting a UCC provider and explains how you can improve your business with the right vendor.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

8x8, Inc.

Secure the Mobile Enterprise
sponsored by IBM
WHITE PAPER: As enterprises explore the use of mobile applications, new processes have to be built to secure these applications against compromise. This white paper addresses the unique risks associated with mobile devices, and the capabilities you should consider when building your roadmap to safeguarding data and applications.
Posted: 30 Jul 2015 | Published: 30 Jul 2015


Unravel and evolve customer communications
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In this white paper your CIO can gain the tools necessary to creative effective communications that will drive sales. Learn basic CCM rules like: keep it simple, make it all about the customer, go from passive to active, and more.
Posted: 20 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Enterprise

Hosted vs. Premises-based Unified Communications Solutions
sponsored by XO Communications
WHITE PAPER: Access this white paper for a guide to choosing whether premises-based or cloud-based UC makes the most sense for your company.
Posted: 28 May 2015 | Published: 28 May 2015

XO Communications

IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing
sponsored by Vidyo, Inc.
WHITE PAPER: This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI.
Posted: 07 May 2013 | Published: 31 Jul 2012

Vidyo, Inc.

“How Will the Migration from IPv4 to IPv6 Impact Voice and Visual Communication?”
sponsored by Polycom, Inc.
WHITE PAPER: This white paper discusses the video solutions available today and provide a snapshot of the current video market.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

Polycom, Inc.

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013


Top Ten Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

Aruba Networks
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