The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.
Posted: 19 Oct 2009 | Published: 19 Oct 2009
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CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.
Posted: 23 Jul 2009 | Published: 23 Jul 2009
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Pivotal CRM: Built For Sales
| sponsored by Pivotal CRM, a CDC Software solution
PRODUCT DEMO:
In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.
Posted: 23 Jul 2009 | Published: 23 Jul 2009
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
Posted: 10 Jun 2009 | Published: 09 Jun 2009
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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Empowering the Mobile Enterprise
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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Client Relationship Management for Asset Managers
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This paper explores core principles companies can use to help them select a CRM system.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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How to Ensure That Your Employees Will Want to Use CRM
| sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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