EPP

PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...

Posted: 16 Jan 2007 | Published: 01 Aug 2005

WHITE PAPER: According to the National Federation of Independent Business (NFIB), businesses are growing now more than ever. In this white paper, explore 7 key strategies that organizations are using to improve their results and boost profitability. Download now to learn how you could get a leg-up on the competition.

Posted: 10 Jan 2019 | Published: 10 Jan 2019

WHITE PAPER: Today, your IT organization is expected to be a true business partner, not a back-office technology function as in the past. Download this eBook and learn how to measure what matters, and start running your IT as a business.

Posted: 25 Jan 2018 | Published: 31 Dec 2017

ESSENTIAL GUIDE: This research from Deloitte identifies the areas with the biggest immediate opportunity for retail and consumer packaged goods (CPG) businesses looking to invest in blockchain technology.

Posted: 30 May 2018 | Published: 30 May 2018

ESSENTIAL GUIDE: Benchmark your IT spending plans with our in-depth study of IT spending priorities in the Nordics.

Posted: 02 Mar 2017 | Published: 02 Mar 2017

EZINE: In this edition of CW ANZ, we look at how enterprises are using microservices to solve problems and the challenges they are facing in moving to this new paradigm in software development. Read the issue now.

Posted: 11 Jan 2019 | Published: 11 Jan 2019

CASE STUDY: Download this case study to discover how Teleflora managed their worldwide presence and multiple call centers with the help of a cloud-based customer experience platform.

Posted: 29 Jan 2019 | Published: 31 May 2018

EBOOK: For energy utilities, transforming their field operations and systems with digital technologies can create substantial value. In this e-book, uncover how mobile workforce management in energy utilities can help energy organizations achieve digital transformation, and minimize risk while protecting valuable assets.

Posted: 07 Feb 2019 | Published: 07 Feb 2019

RESOURCE: Read this ERP report to learn about several different platforms and their capabilities, and explore what you should do prior to implementation to help you get the most out of your new technology.

Posted: 04 Dec 2018 | Published: 04 Dec 2018

CASE STUDY: With Optimizely's experimentation software, businesses are delivering consistent and quality results. In this comprehensive e-book, see the success stories of leading brands who have used Optimizely to boost their revenue, improve lead quality, and beat the odds.

Posted: 07 Dec 2018 | Published: 07 Dec 2018