EPP

PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...

Posted: 16 Jan 2007 | Published: 01 Aug 2005

EGUIDE: In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.

Posted: 27 Aug 2021 | Published: 27 Aug 2021

RESEARCH CONTENT: The GEP Spend Category Outlook 2021 consolidates research and insights from hundreds of spend management experts. Created for everyone — from global CPOs to regional category managers — this report clarifies and defines necessary strategies for key categories in 2021. Download your copy to learn more.

Posted: 26 Jan 2021 | Published: 26 Jan 2021

ESSENTIAL GUIDE: Hyperion Financial Management (HFM) is a core tool for many organisations in dealing with their financial planning, consolidations and reporting. Although it has its strengths, its weaknesses can open organisations up to major problems, say Quocirca analysts Clive Longbottom and Rob Bamford.

Posted: 19 Jan 2017 | Published: 19 Jan 2017

EZINE: In this week's Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now.

Posted: 16 Nov 2020 | Published: 17 Nov 2020

EZINE: German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.

Posted: 03 Dec 2019 | Published: 12 Dec 2019

EGUIDE: Blockchain technology is increasingly showing its value to business. In this 15-page buyer's guide, Computer Weekly looks at the challenges the technology still needs to overcome, how it's shaping the use of data and what it can do for information security professionals.

Posted: 23 Apr 2020 | Published: 23 Apr 2020

RESOURCE: Negotiating with vendors can be an intimidating process. As confidently as someone may start the conversation, it can end up feeling like the vendor leaves with the upper hand, and the organization ends up without the outcome they wanted. Open up this blog post to learn how to take back control of the conversation.

Posted: 11 Feb 2021 | Published: 11 Feb 2021

WHITE PAPER: Workday's approach to pricing and licensing can limit your flexibility and negotiating position in purchases but there are still critical opportunities and pitfalls to navigate to find your way to a better deal. This helpful guide is packed with actionable advice.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

EGUIDE: Looking for a crash-course on digital finance transformation? Inside, glean insight into the changing world of finance with information tailored specifically to the needs of industry CFOs. Review the main causes for digital finance transformation, and learn what digital transformation in finance can do for your organization.

Posted: 12 Sep 2019 | Published: 10 Sep 2019