RESOURCE:Digital transformation and automation don't just affect applications – they improve employee and customer experience too. In this resource, the IDC examines 6 digital transformation trends surrounding automation and agile content practices for 2020. Start reading now.
RESOURCE:Companies are shifting from enterprise content management suites to modern content services platforms. This new generation of content management enables much more than record preservation and other back-office functions. In this research report, explore the value organizations see in adopting a modern content services platform.
RESOURCE:Content services are essential to advancing excellence in operational processes as well as customer and employee experience delivery. Interest in the approach continues to be widespread as organizations uncover its value and the unique ways it can be applied to their industries.
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