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A Masterclass in AI-Enabled Support Transformation
sponsored by Coveo
VIDEO: Tune into this masterclass session to learn how real-world organizations have created world-class service experiences and self-service capabilities through the utilization of AI-powered tools.
Posted: 11 Mar 2020 | Premiered: 11 Mar 2020


What RPA Really Means for Your Organization
sponsored by BlackLine
WHITE PAPER: RPA is causing organizations to rethink business processes and workflows. For finance specifically, RPA has great potential to increase efficiency and absorb many of the tasks that finance and accounting professionals don’t want to do. Find out what implementing RPA could really mean for your organization in this white paper.
Posted: 30 Mar 2020 | Published: 30 Mar 2020


How Organizations Unlock Their Data Capital with Artificial Intelligence
sponsored by Dell Technologies and Intel
ANALYST REPORT: Download this report to learn what criteria distinguishes Stage 3 data capital organizations (known as high achievers) from Stages 1 & 2 – and the differences in both their IT environments and IT skillsets.
Posted: 21 Feb 2020 | Published: 21 Feb 2020

Dell Technologies and Intel

Enterprise Machine and Deep Learning with Intelligent Storage
sponsored by Dell Technologies and Intel
RESEARCH CONTENT: Download this research report to explore how deep learning and artificial intelligence in the enterprise bring new workflows and challenges to data center architecture. Also learn how solutions can be constructed from infrastructure architectures specifically designed to bring scale-out compute and storage closer together.
Posted: 21 Feb 2020 | Published: 21 Feb 2020

Dell Technologies and Intel

How AI is Affecting Financial Services & Insurance
sponsored by TIBCO
WHITE PAPER: It’s estimated that AI will drive cost savings of nearly $1.1 trillion in the financial services industry by 2030. Inside, learn about current AI trends within finance and insurance organizations -- and how new techniques are making artificial intelligence tech more lucrative than ever.
Posted: 25 Feb 2020 | Published: 25 Feb 2020


AI: The Latest IT Tool
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how artificial intelligence is impacting IT monitoring tools, log management systems, network monitoring tools, and more.
Posted: 03 Feb 2020 | Published: 03 Feb 2020


SearchUnify Helps Rubrik Scale its Customer Service Operations
sponsored by SearchUnify
CASE STUDY: Download this case study to learn about Rubrik’s experience implementing AI and NLP-powered search tool, SearchUnify, and how it helped them amp up case deflection by 20%.
Posted: 16 Mar 2020 | Published: 16 Mar 2020


Leverage Augmented Analytics to Drive Digital Business Model Innovation
sponsored by Outlier
WHITE PAPER: According to Gartner, BI and data analytics solutions are the most likely technologies to receive increased investment. Augmented analytics leads this pack, and yet extracting its value and leaving the hype behind is often poorly understood. Read this Gartner report to gain a deeper understand of how to properly leverage augmented analytics.
Posted: 25 Mar 2020 | Published: 04 Feb 2020


Trends in Enterprise Data Architecture and Model Deployment
sponsored by Dataiku
ANALYST REPORT: To stay on the edge of business innovation, companies are investing in cloud and AI technology, among other innovations. But how prevalent are these trends? And do they produce real results? Read this analyst report what data architecture and model deployment trends are happening right now, and where companies plan to focus their data efforts next.
Posted: 24 Feb 2020 | Published: 24 Feb 2020


Cognitive Search for Efficient & Personalized Customer Support
sponsored by SearchUnify
PRODUCT OVERVIEW: SearchUnify is an AI-powered cognitive search platform that makes data from all your enterprise content sources easily accessible, empowering your contact center agents to instantly resolve queries without leaving the support console. Download this product overview to learn more about it.
Posted: 09 Mar 2020 | Published: 09 Mar 2020


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