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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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Businesses around the world have arrived at a new frontier of data management and analytics. We’re entering the era of fast data, where big ideas are fueled by insights gleaned from data in real-time. Read this paper to learn how real-time data can drive business value across a range of potential value outcomes.
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It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
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Read this paper to learn what three technologies are currently used in Western Digital's HDDs that make it possible to increase storage capacity to 18 terabytes and 20 terabytes in a 1 inch casing.
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Businesses have embraced more hybrid ways of working, with employees working in remote locations. Learn how to keep them connected, secure, and productive.
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In this eGuide, you will hear that organizations depend on artificial AI and ML to forecast sales, segment their customer bases and identify risks. Download this guide and learn three Dell PowerEdge servers that have set world records in a benchmark specifically designed to provide real-world performance data on AI and ML workloads.
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Find out how most businesses have embraced using multiple clouds and are now working to maximize the value they get from the modern multicloud platforms including flexibility and efficiency.