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ALSO CALLED: International Standards Organization, International Organization for Standardization
DEFINITION: ISO 20000 is a global standard that describes the requirements for an information technology service management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework. ISO 20000 also supports other frameworks, such as Microsoft's Operations Framework.ISO 20000 is comprised of two parts: a specification for IT Service Management  … 
Definition continues below.
ISO Multimedia (View All Report Types)
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IT Infrastructure Strategy: Building for Stability and Agility
sponsored by Red Hat
VIDEO: Access this short video now to hear from Tim Yeaton, Senior VP at the Infrastructure Business Group as he discusses how you can build your IT infrastructure for stability and agility with the help of technological innovations.Discover what new technologies can help improve your organization's IT infrastructure to better meet your business needs.
Posted: 01 Jul 2015 | Premiered: 16 Apr 2015

Red Hat

Dirk Hohndel on Intel and the Linux Foundation
sponsored by Intel
VIDEO: In this video, Dirk Hohndel, Chief Linux and Open Source Technologist at Intel, discusses the importance of standards organizations like the Linux Foundation as well as thought on the future of Open Source at Intel.
Posted: 01 Nov 2010 | Premiered: 01 Nov 2010

Intel
2 Matches
 
ISO DEFINITION (continued): … ISO 20000 is a global standard that describes the requirements for an information technology service management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework. ISO 20000 also supports other frameworks, such as Microsoft's Operations Framework.ISO 20000 is comprised of two parts: a specification for IT Service Management (ISO 20000-1) and a code of practice for service management (ISO 20000-2).ISO 20000 was formerly called BS 15000 and was developed by the British Standards Institutions (BSI), an international standards, testing and certification organization.
ISO definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
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