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EAI Reports
 
Optimize Performance and Efficiency in the Cloud: Cost-Effective Tips for Government Agencies
sponsored by DLT Solutions
WEBCAST: In this webcast, experts address the issue of government migration to the cloud, divulging cost-effective methods for getting to the cloud without compromising quality and performance.
Posted: 07 Apr 2015 | Premiered: Oct 30, 2014

DLT Solutions

How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Redesigning the Organization for a Rapidly Changing World
sponsored by SAP
WHITE PAPER: This white paper features a range of issues that HR should address in the work environment. Discover research-backed methods designed to make today's technology-flooded organizations more humane, rational, and simple.
Posted: 17 Jul 2015 | Published: 30 Jan 2015

SAP

Transform Your Workplace With Google
sponsored by Cloud Sherpas
WHITE PAPER: Many organizations struggle with simple processes that can prevent them from moving forward in the digital workplace and ensuring their workforces remain productive and efficient. This white paper outlines three common challenges and how a new, better way to collaborate can help address these challenges.
Posted: 02 Jul 2015 | Published: 02 Jul 2015

Cloud Sherpas

What the Mobile Customer Service Experience Should be
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: In this white paper you will discover the key to excelling in customer service, with particular attention paid to reaching customers through mobile devices. Read now to devise your own mobile customer service strategy and uncover how to design an app that will add value to any customer relationship.
Posted: 24 Jul 2015 | Published: 24 Jul 2015

Interactive Intelligence, Inc.

Microsoft Collaboration and Productivity Apps: A Dedicated Private Cloud for Your Microsoft Application
sponsored by Rackspace
WHITE PAPER: Read this white paper to find out why a dedicated private cloud is the best environment to run your Microsoft collaboration and productivity apps.
Posted: 08 Jun 2015 | Published: 18 May 2015

Rackspace

New Considerations for Application Integration
sponsored by TheServerSide.com
EBOOK: Recent developments in technology and data management offer organizations a new take on application integration.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

TheServerSide.com

Load & Performance Testing in Production
sponsored by Neotys
WHITE PAPER: This whitepaper will outline several challenges associated with testing applications in production and provide key best practices for managing these challenges.
Posted: 29 Apr 2015 | Published: 29 Apr 2015

Neotys

Red Hat Consulting: Migrations and Modernization
sponsored by Red Hat
WHITE PAPER: Modernizing applications and workloads using open source platforms offers lower complexity and a lower total cost of ownership. But without the right partner, these benefits are seldom realized. Check out the following white paper to learn how leading companies are using Red Hat and how they can help you modernize using open source as well.
Posted: 27 Oct 2014 | Published: 27 Oct 2014

Red Hat

Cloud APIs key to successful cloud application and integration
sponsored by MuleSoft
EGUIDE: In this expert e-guide, discover how the cloud can actually fast-track the delivery process by reducing the time it takes developers to write certain types of code, and learn how the right cloud APIs can help align IT with business initiatives in SaaS cloud computing.
Posted: 23 Sep 2014 | Published: 23 Sep 2014

MuleSoft
 
 
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