Competitive Access Providers White Papers, Software Downloads, Definition and Webcasts

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Feb 11, 2012

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Competitive Access Providers

Competitive Access Providers Reports

Protect Your Customer Base by Ensuring the Best Customer Experience sponsored by LogMeIn, Inc. WHITE PAPER: Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service. Posted: 01 Feb 2012 \| Published: 01 Feb 2012 TOPICS: Collaboration \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile Device Management \| Smart Phones \| Tablet PC \| Telecommunications Networks \| Telecommunications Service Providers

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco sponsored by ComputerWeekly.com WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Telecom Provisioning \| Telecommunications Infrastructure \| Telecommunications Service Providers \| Telecommunications Services

Improving Wholesale Bottom Line by Deploying a Premium Reporting Portfolio sponsored by InfoVista Corporation WHITE PAPER: Implementing a service quality analytics framework will enable Wholesale Backhaul Service Providers to differentiate and augment the current value of their service offerings. Read this whitepaper to discover how framework applications can help Wireless SPs. Posted: 22 Nov 2011 \| Published: 22 Nov 2011 TOPICS: Bandwidth Management \| Ethernet Networks \| Ethernet Protocols \| Metro Ethernet Networks \| Network Architectures \| Network Capacity \| Network Management \| Wireless Service Providers

Mobile Device Security Overview sponsored by BlackBerry EGUIDE: This expert E-Guide highlights the 3 components for solid mobile device security, top mobile operating systems and more. Posted: 29 Sep 2011 \| Published: 29 Sep 2011 TOPICS: Mobile Device Management \| Secure Content Management \| Security \| Security Best Practices \| Security Management \| Security Threats \| Wireless Computing \| Wireless Networks \| Wireless Security \| Wireless Service Providers \| Wireless Services \| Wireless Telephones

Assuring Next Generation Backhaul Deployments with Performance Visibility sponsored by InfoVista Corporation WHITE PAPER: Read this whitepaper to discover the challenges Wireless SPs have in managing Carrier Ethernet-powered backhaul networks and how they can achieve operational excellence. Posted: 22 Nov 2011 \| Published: 22 Nov 2011 TOPICS: Ethernet Networks \| Ethernet Protocols \| Metro Ethernet Networks \| Network Architectures \| Network Infrastructure \| Network Management \| Network Managers \| Network Operating Systems \| Network Performance \| Networking \| Wireless Service Providers

DirectAccess: The New VPN sponsored by Global Knowledge WHITE PAPER: This paper discusses how DirectAccess (DA) is a new feature in the Windows 7 and Windows Server 2008 R2 operating systems that allows users to remotely connect to their corporate network without a traditional VPN client configuration or application. Posted: 19 Jan 2011 \| Published: 19 Jan 2011 TOPICS: Network Security \| Remote Access Security \| Remote Access Software \| Remote Computing \| VPN \| VPN Appliances \| VPN Service Providers \| VPN Services \| VPN Software

Service Provider MPLS VPN Security Considerations sponsored by Certes Networks WHITE PAPER: This report explores security considerations for service provider MPLS VPN, and describes two threat scenarios against a real MPLS VPN environment that was constructed to demonstrate the typical attack surface of an MPLS Layer 3 VPN provider network. Posted: 27 Oct 2011 \| Published: 27 Oct 2011 TOPICS: MPLS \| Network Security \| Security Management \| Security Threats \| VPN \| VPN Service Providers

Pragmatic ITIL: Bridging the Gulf between Theory and Practice sponsored by Nimsoft, Inc. WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Business Process Management \| Business Processes \| IT Service Centers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development sponsored by ComputerWeekly.com EZINE: In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. Posted: 19 Dec 2011 \| Published: 19 Dec 2011 TOPICS: Application Development \| Careers \| IT Management \| IT Services \| Outsourcing \| Software Development Tools \| Web Development

Conflicker Working Group - Lessons learned from Conflicker sponsored by ComputerWeekly.com WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Best Practices \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

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