With IT budgets moving out of the IT department, this e-guide provides the best practices to help put your IT organization in a better position to compete with outside IT services companies. Read now to learn about the common ground between embedded IT and central IT and the emergence of shadow IT.
IT must shift to a services-centric mindset and become a strategic business differentiator. To enable this, businesses will need to change how they approach their IT infrastructure in order to maximize business outcomes. View this white paper to find out how it's done, including the strategies and tools you should consider along the way.
Access this case study to see how a leading logistics service provider leveraged 3 IT service management (ITSM) tools in a single portal without interrupting its mission-critical IT services during the integration.
This expert e-guide explains the features of converged vs. hyper converged infrastructure, and identifies the differences to understand what makes each one important to desktop virtualization administrators.
In this white paper discover how IBM's IT analytics strategy stacks up to the research presented by EMA. Access now to learn why EMA remains optimistic that Netcool Operations Insight is the next step in a continuing set of leadership moves by the company.
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