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| Business of Information Technology > Business Processes > Quality Control > |
Six Sigma
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ALSO CALLED: Total Quality Management, TQM, and 6 Sigma
DEFINITION: Six Sigma is a management philosophy developed by Motorola that emphasizes setting extremely high objectives, collecting data, and analyzing results to a fine degree as a way to reduce defects in products and services. The Greek letter sigma is sometimes used to denote variation from a standard.
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Posted: 31 Jan 2008 | Published: 01 Feb 2007
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SIX SIGMA DEFINITION (continued): … The philosophy behind Six Sigma is that if you measure how many defects are in a process, you can figure out how to systematically eliminate them and get as close to perfection as possible. In order for a company to achieve Six Sigma, it cannot produce more than 3.4 defects per million opportunities, where an opportunity is defined as a chance for nonconformance. There are two Six Sigma processes: Six Sigma DMAIC and Six Sigma DMADV, each term derived from the major steps in the process. Six …
Six Sigma definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
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