ALSO CALLED: Consulting Services, Consulting, and Information Technology Consulting Services DEFINITION: Advisory services that help clients assess different technology strategies, thus aligning their technology strategy with their business or process strategy.
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PODCAST:
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is...
WEBCAST:
This Webinar is for anyone embarking on a Service Catalog or ITIL initiative. Pink Elephant's ITSM guru Troy DuMoulin and newScale founder Rodrigo Flores will give you practical guidance on how to design and implement an IT Service Catalog accordi...
Posted: 07 Oct 2008 | Premiered: Available On Demand
WEBCAST:
Join us as we examine ways to improve efficiency through outsourcing or out-tasking, plus, special guests discuss how and why to go multinational the day you open your doors.
Posted: 22 Feb 2008 | Premiered: Available On Demand
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