Software Education Series Part One: A Guide to Service Catalogues
sponsored by Cherwell
WHITE PAPER:
This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.
Posted: 25 Jan 2013 | Published: 23 Jan 2013
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
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This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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IBM® PureFlex™ System: The Future of Datacenter Management
sponsored by IBM
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Read this white paperto learn about an expert integrated system that creates the cohesiveinfrastructure needed to satisfy evolving business requirements.
Posted: 16 Jul 2012 | Published: 02 May 2012
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How to tie learning to business impact
sponsored by ComputerWeekly.com
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Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Posted: 21 Oct 2011 | Published: 09 Dec 2010
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IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
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ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 15 Feb 2011
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Technology Industry Survey 2012
sponsored by ComputerWeekly.com
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This exclusive research reveals what IT professionals really think about technology, their employers, and their careers.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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IT hiring activity and salary changes for 2010
sponsored by ComputerWeekly.com
WHITE PAPER:
Our IT division recruits permanent and contract professionals into financial servicesfirms, including investment banks, hedgefunds and asset managers, and companies inthe commerce and industry and professional services sectors. We recruit business technologists from support to CTO level.
Posted: 21 Oct 2011 | Published: 15 Feb 2011
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IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011
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Business service management 101: Manage IT with a business focus
sponsored by IBM
WHITE PAPER:
Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.
Posted: 17 Jul 2012 | Published: 31 Jan 2012
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Riding the Cloud To Improve Your Top- and Bottom-Line Economics
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Review this white paper for tips on selecting - and planning - the right cloud strategy for your organization so you can enjoy all the benefits the cloud has to offer.
Posted: 13 Jul 2012 | Published: 30 Apr 2012
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BTS Consultant Thought Leadership Paper: Business Case for Value Realization Business Case for Value Realization During Implementation
sponsored by SAP America, Inc.
WHITE PAPER:
Find out more about value management and building value realization practices into every IT project. Discover how using value realization best practices during the lifecycle of your implementation can help you achieve greater value from your IT investments. Learn about the value of ASAP methodology and SAP offerings.
Posted: 17 May 2012 | Published: 31 Oct 2010
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Key Points When Considering a Videoconferencing Platform/Manufacturer
sponsored by LifeSize
WHITE PAPER:
There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service.
Posted: 08 Mar 2011 | Published: 08 Mar 2011
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How Professional Services Add Value to Radio Frequency Identification (RFID) Projects
sponsored by Intermec
WHITE PAPER:
This white paper shows how qualified service providers can add value to RFID projects, highlights some of the planning issues and considerations that call for experienced advice, and provides guidance to the types of services available and how to differentiate service providers.
Posted: 04 Mar 2009 | Published: 04 Mar 2009
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Making the Move: What to Do When You've Outgrown QuickBooks
sponsored by Sage MAS
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Making The Move: What To Do When You've Outgrown QuickBooks is designed to give you smart, unbiased tips as you prepare to make the move to a more powerful business management software solution.
Posted: 01 Apr 2008 | Published: 01 Oct 2007
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