The Path to Intelligent Self-Service
sponsored by Coveo
WHITE PAPER:
Switching from your basic self-service search tools to intelligent self-service can be broken down into 3 key capabilities: answer, suggest and recommend. Download this asset for use cases from several organizations, as well as tips on mastering each stage and achieving intelligence self-service.
Posted: 09 Aug 2018 | Published: 09 Aug 2018
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A Computer Weekly buyer's guide to employee self-service
sponsored by ComputerWeekly.com
EBOOK:
In this 13-page buyer's guide, Computer Weekly looks at why IT departments should adopt new ways of delivering applications to employees and how to ensure they use the technology effectively.
Posted: 28 Jan 2016 | Published: 28 Jan 2016
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Airport IT Trends Survey
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
Airports are spending a larger slice of their revenues on technology as they look to improve the passenger experience, this major study from SITA reveals.
Posted: 04 Feb 2014 | Published: 04 Feb 2014
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Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS
sponsored by myDIALS Inc.
PRESENTATION TRANSCRIPT:
This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
Posted: 18 Dec 2009 | Published: 18 Dec 2009
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SearchBusinessAnalytics.com E-Guide: Implementing Self-Service BI
sponsored by Jaspersoft
EGUIDE:
In this E-Guide, readers will learn some of the key mistakes companies make when implementing self-service BI, as well as how to avoid these with an eight-step model.
Posted: 12 Mar 2012 | Published: 12 Mar 2012
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Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights
sponsored by BeyeNETWORK
EGUIDE:
Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
Posted: 11 Sep 2012 | Published: 11 Sep 2012
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Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005
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Big Data Visualization: Turning Big Data Into Big Insights
sponsored by Intel
WHITE PAPER:
In response to these challenges, savvy businesses are increasingly turning to visualization-based data discovery tools, which promote self-service business intelligence (BI). This informative paper provides valuable information about visualization-based data discovery tools and how they can help IT decision-makers derive more value from big data.
Posted: 29 May 2013 | Published: 31 Mar 2013
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The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER:
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010
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Red Hat JBoss Portal Platform: Our Value Proposition
sponsored by Red Hat
WHITE PAPER:
Web portals give organizations the opportunity to deliver a tailored web experience to a range of end users. View this white paper to learn how portals are utilized to share information and provide online self-service. it explains the value of sites based on portals.
Posted: 07 Jun 2013 | Published: 07 Jun 2013
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