SIP Reports

Boosting Contact Center Capabilities with UC and SIP
sponsored by IBM
EBOOK: Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

A Holistic View of SIP Trunking Solutions
sponsored by Siemens Enterprise Communications
PRESENTATION TRANSCRIPT: Get a holistic view of the potential costs and savings associated with SIP trunk consolidation.  Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.
Posted: 06 Dec 2010 | Published: 06 Dec 2010

Siemens Enterprise Communications

The Proven Financial Benefits of SIP Trunk Consolidation
sponsored by Siemens Enterprise Communications
WHITE PAPER: In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution.
Posted: 22 Sep 2010 | Published: 22 Sep 2010

Siemens Enterprise Communications

Tuning Applications for IP
sponsored by AT&T Corp
WHITE PAPER: A move to IP delivers the most value when a majority of applications and facilities are migrated to the converged network.
Posted: 30 Jan 2008 | Published: 01 Jan 2008

TOPICS:  IP | SIP | Web Services
AT&T Corp

Robust Infrastructure for SOA: A Technical Introduction to WebSphere Application Server V6.1
sponsored by IBM Software Group
WHITE PAPER: IBM WebSphere Application Server, Version 6.1 is the foundation of the IBM WebSphere software platform and is the key building block for a Service Oriented Architecture (SOA).
Posted: 16 Nov 2006 | Published: 01 Nov 2006

IBM Software Group

Alcatel UMA Solution: Unlicensed Mobile Access
sponsored by Alcatel
PRODUCT LITERATURE: Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi).
Posted: 07 Jul 2006 | Published: 01 Feb 2006

Alcatel