WHITE PAPER:
The daily routine of admitting and discharging patients as well as scheduling surgeries and procedures poses daunting organizational and logistical challenges. Los Angeles-based Keck Medicine of the University of Southern California (USC) has embarked on a multiyear initiative to optimize the movement of patients through its facilities.
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To cater to these consumer demands and accelerate healthcare delivery, it is essential that organizations have platforms that enable patient self-scheduling, appointment reminders, digital patient intake, as well as a consistent communication experience that eases patient interactions with their provider.
EZINE:
In this week's Computer Weekly, we get the expert reaction to find out if the NHS contact-tracing app will work. Staying close to clients is crucial through lockdown – we look at the importance of customer experience management. And one CIO explains how he implemented a digital transformation plan in two weeks. Read the issue now.
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Like a two-way looking glass, Medical Science Liaisons (MSLs) represent two very important perspectives in the life sciences journey. Not only do they represent the innovation and progress undertaken by their organization, but also the scientific discourse they lead daily with external experts.
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Today, CX is the talk of the healthcare space – and for good reason. Today's consumers expect intuitive, efficient transactions, easy access to information, and transparency, all with a few clicks or swipes. As the bar keeps rising, many health plans are struggling to catch-up. Are they investing in the right technologies?
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Healthcare leaders can no longer expect traditional revenue cycle processes to produce the desired outcomes. To maximize cash flow, hospitals must instead harness automation and advanced analytics to augment their existing approaches at each step of the revenue cycle.
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This first installment of Zipari 2022 blueprint series, The Blueprint to Goal-Driven Engagement focuses on intelligence. Payers know that ROI is tied to their members; consumer experience (CX) with their plan. This can make it tempting for payers to rush to find digital CX tools and make sure their members have 24/7 access to portals and apps.
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A thought-leadership article by Micah Hoffman, MD, DABPN, FAPA, AllMedSM Behavioral Health Medical Director, highlighting World Professional Association for Transgender Health (WPATH) soon-to-be-released updated standards of care and the potential impact of those updates on gender-affirming care.
WHITE PAPER:
Explore this eBook for 9 principles of digital patient engagement success to bring together a cohesive financial, operational, and clinical journey for your patients.
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By streamlining and driving efficiencies across the people, processes, and technology comprising the healthcare revenue cycle, payers can save time and money while improving provider and member satisfaction.
