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Entity Relationship Models Reports
 
Omdia Universe: Selecting an AIOps Solution, 2021–22
sponsored by ServiceNow
WHITE PAPER: This report from Omdia offers up an analysis of the AIOps market, covering market definition, market dynamics, and recommended vendors. Open now to start exploring.
Posted: 02 Aug 2021 | Published: 02 Aug 2021

TOPICS:  IT Management
ServiceNow

Managed Services Agreement Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: MSP agreements are among the riskiest contracts to negotiate; custom scoping requirements, performance metrics, and lack of price transparency cripple your ability to benchmark costs against competitive solutions. This guide addresses offers key tips to help you succeed.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

11 ways infrastructure and service visibility delivers benefits across IT
sponsored by ServiceNow
WHITE PAPER: ServiceNow IT Operations Management Visibility discovers IT infrastructure and automatically maps it to digital services. Learn how connecting this operational data to business processes improves service availability and performance, reduces operational risk, lowers service delivery costs, and more.
Posted: 26 Jul 2021 | Published: 26 Jul 2021

TOPICS:  IT Management
ServiceNow

The Path Out of COVID-19
sponsored by Hornbill
EBOOK: The demand for agile service management tools is greater than ever, and IT must take the lead. But how to navigate the way forward for your organization? This digital blueprint for service transformation provides a framework for the path out of COVID-19, outlined in five key stages. Dive in now to get started.
Posted: 28 Jul 2021 | Published: 28 Jul 2021

TOPICS:  IT Management
Hornbill

Top Gotchas in an IT Contract
sponsored by ClearEdge
WEBCAST: In today's fast-paced environment of IT innovation, pressure to execute deals quickly can undermine your ROI due to traps hidden in contractual language in technology purchase agreements. This webinar discusses how to identify and mitigate these hidden time bombs before they bust your budget and derail your organization's goals.
Posted: 09 Sep 2021 | Premiered: Jul 15, 2021

ClearEdge

See How Datacenter Managers Can Reduce Their Environmental Impact
sponsored by Supermicro
WHITE PAPER: To learn how CxOs and IT managers are working towards greener data centers, and how your company can lessen its impact on the environment, download this free report. Inside you'll learn how data centers impact the environment, how to select low-impact servers and equipment, how to plan for End-of-Life (EOL) of older servers, and more.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management

Total business value of ServiceNow IT apps
sponsored by ServiceNow
EBOOK: Legacy products, complexity, and disparate data puts undue pressure on IT to keep it all together. This eBook looks at how to solve all these problems with a single platform for IT – the Now Platform from ServiceNow. Read on to explore key capabilities, considerations, and costs of implementing the Now Platform in your organization.
Posted: 05 Aug 2021 | Published: 05 Aug 2021

TOPICS:  IT Management
ServiceNow

The Promise Of Innovation, Delivered
sponsored by Capgemini
VIDEO: In this video series, Tom Gallagher, VP of Cloud Infrastructure Services at Capgemini, explains how business outcomes need to drive technology and shape the future of work. Click in now to explore key topics on digital transformation, letting go of the traditional legacy-mindset, and more.
Posted: 08 Jul 2021 | Premiered: 08 Jul 2021

TOPICS:  IT Management
Capgemini

How Will You Achieve Business Resiliency to Support Non-stop Digital Business?
sponsored by Dell Technologies
EBOOK: PH
Posted: 12 Aug 2021 | Published: 12 Aug 2021

TOPICS:  IT Management
Dell Technologies

2020 Naughty Vendor List Revealed
sponsored by ClearEdge
WEBCAST: Each December, ClearEdge Partners, a consulting firm that advises IT buyers how to successfully negotiate with key IT vendors, looks back over the last twelve months at the behavior of the industry's top suppliers and shines a light on who's not been very nice to their customers. Check out this webinar to learn which vendors made the list.
Posted: 10 Sep 2021 | Premiered: Dec 15, 2020

ClearEdge
 

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