Energy Department Reports

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value
sponsored by IBM
WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
Posted: 21 Jan 2011 | Published: 21 Jan 2011

IBM

Improved Scalability and Availability are the Keys to Better Storage Management
sponsored by EMC & Arrow
WHITE PAPER: This white paper highlights the benefits of scale-out NAS solution from EMC that can keep up with exponential data growth, increased regulations and compliance mandates. This solution provides the flexibility and availability that traditional storage approaches can't provide.
Posted: 22 Apr 2014 | Published: 28 Jun 2013

EMC & Arrow

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Gartner

Cloud Computing: Get to know the basics
sponsored by Red Hat
WHITE PAPER: This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.
Posted: 23 Jan 2012 | Published: 05 Jan 2012

Red Hat

Into the Future: The Fast Track for Financial Markets
sponsored by IBM Line of Business
WHITE PAPER: This paper explores how high performance computing solutions from IBM can enable high-velocity financial analytics and trading.
Posted: 17 Jun 2008 | Published: 01 Sep 2007

IBM Line of Business

Optimizing the PC Segment of California's IT Infrastructure
sponsored by Intel Corporation
CASE STUDY: Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment.
Posted: 27 May 2009 | Published: 27 May 2009

Intel Corporation

Government Could Miss IPv6 Deadline; Enterprises Make IPv6 Transition
sponsored by Hewlett Packard Enterprise
EGUIDE: Uncover why many government agencies risk missing the IPv6 transition deadline and how your enterprise stands to benefit by making the IPv6 transition in a timely manner.
Posted: 02 Jan 2013 | Published: 02 Jan 2013

Hewlett Packard Enterprise

Protecting Critical Data is a Main Priority for the U.S. Army
sponsored by Globalscape
CASE STUDY: In this white paper, learn how the U.S. Army can protect their $68 billion-worth of annual data with a set of security solutions that easily integrate with their Standard Army Management Information System (STAMIS).
Posted: 22 May 2014 | Published: 31 Dec 2013

Globalscape

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions
sponsored by IBM
WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

IBM