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CompTIA's IT Industry Outlook 2021 is a research report that explores the trends shaping the industry, its workforce and its business models. Learn factors that could positively and negatively impact business growth in 2021, 2021 budget projections compared to 2020, and more.
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Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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COVID-19 has accelerated the need for digital transformation and added more pressure onto today’s technology leaders to keep up. This paper covers 6 time-sensitive scenarios many organizations are facing, the challenges that may come with facing them, and the digital transformation solutions that can help. Download now to get started.
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When things go south in your software, DevOps teams are tasked with navigating a complex web of systems and infrastructure to find out what actually happened – a difficult feat. Take a look inside this guide to learn why contextual observability is such an important capability to have in today’s complex IT and business environments.
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Find out the best practices on Alibaba Cloud from some of the industry leaders and learn the benefits they saw from implementing Alibaba Cloud.
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Learn the value of Zoned Namespaces (ZNS) SSDs for highly-scalable digital architectures – cloud services, mega digital platforms, and data center infrastructure – for data-intensive workloads.
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This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
