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Case Study: Automating IT Infrastructure End-to-End
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a telecom operator launched an automation project to deliver efficient workloads, improve service efficiency across the IT team, and create a more productive environment. Discover their story and the ROI they achieved from automated workflows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Hewlett-Packard Enterprise

Can We Manage and Deliver the Services Needed… Where, When and How Our Users Need Them?
sponsored by CA Technologies.
WHITE PAPER: In this resource learn about a service management service with offerings that are defined from a top-down, business perspective to meet the needs of the enterprise.
Posted: 28 Sep 2015 | Published: 28 Sep 2015

CA Technologies.

Proactively Support Your IT Needs with a Technical Support Service Provider
sponsored by IBM
WHITE PAPER: This white paper discusses the important qualities a technical support provider should have, including flexibility, responsiveness, consistency, and more. Read on to see how choosing a technical support provider that focuses on quality and adding value to your organization will enhance your IT infrastructure and help you mitigate business risks.
Posted: 10 Nov 2015 | Published: 31 Jul 2012


Optimizing the AP Customer Experience
sponsored by Kofax from Lexmark
VIDEO: Join this webinar where Bryan DeGraw, Senior Director, Finance Advisory of The Hackett Group will share how you can better design and optimize your AP customer experience. Read now to devise your own AP automation strategy to fit your organizations business needs.
Posted: 28 Aug 2015 | Premiered: 28 Aug 2015

Kofax from Lexmark

Automated ITSM Enhances E-Government Services
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study delves into how ictQATAR leveraged an automated IT service management (ITSM) strategy to support their vision of more efficient and accessible e-government services.
Posted: 16 Nov 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise

Dive into Cloud Adoption Trends with Intel's Gerald Seaman
sponsored by Dell, Inc.
WEBCAST: This webcast dives into cloud adoption trends with Intel's Gerald Seaman. Tune in to learn what's driving enterprises to different cloud models.
Posted: 14 Aug 2015 | Premiered: Aug 14, 2015

Dell, Inc.

Top Ten Criteria for Selecting a Managed Services Provider
sponsored by IBM
WHITE PAPER: This white paper breaks down the top 10 criteria you should look for when selecting a managed services provider.
Posted: 02 Sep 2015 | Published: 31 Mar 2015


Danet Technology Perfects RMM Automation with SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to grow and create a more fluid business.
Posted: 12 Aug 2015 | Published: 12 Aug 2015

Solarwinds N-able

Financial Services PaaS & Private Clouds: Managing and Monitoring Disparate Environments
sponsored by MuleSoft
WHITE PAPER: In this white paper, learn about private cloud and PaaS trends, limitations, and business drivers in the financial services industry. Also explore one unified integration platform that can help manage and monitor endpoints, enabling you to deliver agility across infrastructure silos.
Posted: 03 Nov 2015 | Published: 25 Mar 2015


Business Value of Managed Services
sponsored by IBM
WHITE PAPER: This white paper covers the various ways that employing a managed service can save your enterprise money.
Posted: 01 Sep 2015 | Published: 30 Jun 2013

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