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USPTO Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Optimizing the PC Segment of California's IT Infrastructure
sponsored by Intel Corporation
CASE STUDY: Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment.
Posted: 27 May 2009 | Published: 27 May 2009

Intel Corporation

Improved Scalability and Availability are the Keys to Better Storage Management
sponsored by EMC & Arrow
WHITE PAPER: This white paper highlights the benefits of scale-out NAS solution from EMC that can keep up with exponential data growth, increased regulations and compliance mandates. This solution provides the flexibility and availability that traditional storage approaches can't provide.
Posted: 22 Apr 2014 | Published: 28 Jun 2013

EMC & Arrow

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

Maximizing the Value of Economic Stimulus Funds
sponsored by SAP America, Inc.
WHITE PAPER: The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources..
Posted: 05 Jun 2009 | Published: 05 Jun 2009

SAP America, Inc.

Beyond the Tag: Finding Radio-frequency Identification (RFID) Value in Manufacturing and Distribution Applications
sponsored by Intermec
WHITE PAPER: This white paper will describe how companies have used internal RFID systems to reduce costs and improve efficiency, and explain how the lessons learned can be applied to a variety of industrial operations.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

Reduce Fraud, Waste and Abuse with Flexible Analytics
sponsored by SAP America, Inc.
WHITE PAPER: This paper examines how SAP's latest analytics solutions can analyze multiple databases in real-time to identify and prevent improper government payments before they happen. Read on to learn how government agencies can leverage this technology to speed up the process of accessing multiple data sources, reduce the burden on IT staff and much more.
Posted: 27 Jun 2012 | Published: 27 Jun 2012

SAP America, Inc.

Critical Technologies for Compliance and Risk Management
sponsored by Siperian, Inc.
WHITE PAPER: Due to the financial meltdown in the mortgage-backed securities industry, new compliance requirements will be implemented. Read this paper to find out how organizations can ensure compliance with stricter regulations and manage risk appropriately so the business does not slip into non-compliance resulting in negative publicity or punitive fines.
Posted: 20 Feb 2009 | Published: 20 Feb 2009

Siperian, Inc.

Roadmap to Effective eGovernment
sponsored by EMC Corporation
WHITE PAPER: Learn how roadmap to effective eGovernment provides you with a pragmatic, manageable and cost-effective guide to identify which pieces of your information infrastructure can be strengthened to become a high-performance government agency.
Posted: 09 Dec 2010 | Published: 09 Dec 2010

EMC Corporation

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value
sponsored by IBM
WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
Posted: 21 Jan 2011 | Published: 21 Jan 2011

IBM
 
 
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