Reliability

WHITE PAPER: This white paper will describe the most common types of power disturbances, what can cause them, what they can do to your critical equipment, and how to safeguard your equipment, using the IEEE standards for describing power quality problems

Posted: 11 Sep 2007 | Published: 11 Sep 2007

WHITE PAPER: This document is intended as a technical guide for developers and system administrators that want to understand the precise details of how Oracle® Solaris and Oracle’s Sun x86 systems using Intel® Xeon® processor 5600 and 7500 series can improve your enterprise application solution environment.

Posted: 15 Mar 2011 | Published: 15 Mar 2011

WHITE PAPER: Uncover how Instant-On Enterprises are transforming applications for a secure, context aware, connected environment at work, home, play or on the road.

Posted: 04 Jan 2012 | Published: 04 Jan 2012

WHITE PAPER: Learn how IT leaders can foster visibility across their organization that arms the executive community with the knowledge needed to make proactive decisions — and identify and mitigate emerging risks and issues before they negatively affect the bottom line, customer satisfaction, and brand reputation.

Posted: 20 Jan 2012 | Published: 20 Jan 2012

WHITE PAPER: What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.

Posted: 06 Dec 2011 | Published: 06 Dec 2011

WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.  

Posted: 03 Jan 2012 | Published: 03 Jan 2012

EZINE: In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

WHITE PAPER: Access this report from research and advisory firm Work Design Collaborative, LLC (WDC) to learn about the business benefits of a remote workforce and the best practices and technologies IT can implement to leverage them.

Posted: 16 Jan 2012 | Published: 16 Jan 2012

WHITE PAPER: Access this white paper to learn how you can monitor and manage public cloud investments including Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS), to validate and optimize service quality.

Posted: 05 Jan 2012 | Published: 05 Jan 2012