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Management System Reports
The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015


How to Troubleshoot a Server Problem
sponsored by Lenovo
EGUIDE: In this e-guide, experts weigh in on how to best troubleshoot server problems. Read on to learn about the most efficient way to get a server benchmark, as well as other guidelines for simplified troubleshooting.
Posted: 09 Nov 2015 | Published: 09 Nov 2015


Bringing System Management to Messaging & Collaboration
sponsored by
ANALYST REPORT: The fast growing interaction between email, collaboration and social media is creating new management pressures. Analysts Bernt Ostergaard and Clive Longbottom offer answers in this paper from Quocirca.
Posted: 24 Apr 2014 | Published: 24 Apr 2014

Expert buyer's guide: Virtualization management tools
sponsored by TechTarget
RESOURCE: Access this exclusive buyer's guide to virtualization management tools to discover the pros, cons, features and use cases of over 10 of the top tools available for managing and maintaining your virtualized infrastructure.
Posted: 18 Mar 2014 | Published: 25 Sep 2014


Building Strong Client Relationships in North East Scotland and the UK
sponsored by Autotask Corporation
VIDEO: This brief video covers a solution that can integrate all of your internal systems and how that can help your business.
Posted: 30 Jan 2014 | Premiered: 30 Jan 2014

Autotask Corporation

Bridge the SAP Basis Support Gap
sponsored by Symmetry Corporation
WHITE PAPER: View this informative white paper to learn how you can get round-the-clock coverage and proactive monitoring for your SAP environment, all at a reasonable price with the right partner for SAP Basis.
Posted: 20 May 2014 | Published: 20 May 2014

Symmetry Corporation

Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013


Top Ten Database Security Threats: How to Mitigate the Most Significant Database Vulnerabilities
sponsored by Imperva.
WHITE PAPER: This document is intended to help organizations deal with the most critical of those threats by providing a list of the top ten database vulnerabilities as identified by Imperva's Application Defense Center.
Posted: 29 Nov 2013 | Published: 08 Oct 2008


Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett Packard Enterprise

Visibility into the Cloud and Virtualized Data Center
sponsored by Gigamon
WHITE PAPER: This white paper dives deep into performance and security dilemmas born from cloud computing and virtualization, and further answers questions regarding the true value and return on investment of these innovative technologies.
Posted: 27 Jan 2014 | Published: 31 Dec 2013

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