Management Information Systems
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Management Information Systems Reports
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3 Common Pitfalls to SLM—And How to Avoid Them
sponsored by CA Nimsoft
WHITE PAPER:
Access this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services.
Posted: 05 Mar 2013 | Published: 05 Mar 2013
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Beyond Work-Life Balance
sponsored by Hewlett-Packard Company
WHITE PAPER:
This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.
Posted: 02 Apr 2013 | Published: 12 Nov 2012
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The Hay Group Case Study
sponsored by CenterBeam
CASE STUDY:
This brief case study takes a look at how the Hay Group, a global management consulting firm, teamed up with a third party to integrate its fleet management and service desk initiatives. Read now to learn how they addressed the needs of three key areas of their IT environment – endpoint management and security, data protection, and helpdesk.
Posted: 22 May 2013 | Published: 22 May 2013
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Seven Steps to Next-Gen Managed IT Services Success
sponsored by N-able Technologies
WHITE PAPER:
Review the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.
Posted: 17 Apr 2013 | Published: 17 Apr 2013
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Move beyond monitoring to holistic management of application performance
sponsored by IBM
WHITE PAPER:
This white paper introduces an innovative technology that delivers a holistic approach to application performance management (APM), custom-designed to handle your modern, complex IT infrastructures.
Posted: 03 May 2013 | Published: 31 Dec 2012
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Hitting Your Targets with Service Catalog
sponsored by ServiceNow
WEBCAST:
Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.
Posted: 30 Apr 2013 | Premiered: Apr 30, 2013
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Building a Business Case for Service Management & Automation
sponsored by ServiceNow
WEBCAST:
Watch this informative resource to discover the importance of service management and automation for IT department efficiency.
Posted: 01 May 2013 | Premiered: Jan 30, 2013
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vTerminology: A Guide to Key Virtualization Terminology
sponsored by Global Knowledge
WHITE PAPER:
This informative white paper defines the terminology associated with IT virtualization, explaining both vendor-agnostic and vendor-specific to help you when creating or adjusting your virtualization strategy.
Posted: 09 May 2013 | Published: 02 May 2013
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Create a consistent, accurate and unified view of corporate data
sponsored by SAS Institute Inc.
WHITE PAPER:
This white paper demonstrates how a quality-based master data management system can help IT leaders ensure that they are not using multiple or inconsistent versions of data. Read now to learn how you can improve revenue generation, enhance customer relationships, and make more informed fact-based decisions.
Posted: 13 Mar 2013 | Published: 13 Mar 2013
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Fall in Love with Configuration Management
sponsored by ServiceNow
WEBCAST:
Check out this informative webcast to take an in-depth look at configuration management, and discover how you can take advantage of its benefits in your architecture.
Posted: 30 Apr 2013 | Premiered: Apr 30, 2013
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