This white paper provides details on why WebSphere Customer Center provides the strategic architecture that companies need to solve their enterprise customer management issues and realize the full benefit of their investments in CRM.
WebSphere Extended Deployment Compute Grid provides a multi-functional and multi-platform Java Batch solution that improves operational efficiency of business transaction processing. With support for batch jobs alongside online transactions, WebSphere Extended Deployment Compute Grid delivers a near real-time user experience while optimizing costs.
This case study explains how when a major grocer needed to keep pace with hiring needs because of rapid growth and they needed to ensure consistent and timely response to HR events they turned to Lombardi Teamworks® to help them extend their processes out to the local stores and to efficiently manage HR requests.
Learn how WebSphere ILOG BRMS allows organizations to easily adapt business rules while ensuring compliance with policy requirements and analyzing the business impact of changes against key KPIs. You will see how the BRMS is used in the back office to create eligibility rules that will be used to automatically screen auto insurance applicants.
Learn how the WebSphere ILOG JRules BRMS can automate decision making for data validation, eligibility and pricing in a real-world scenario. This demo shows how JRules BRMS allows organizations to gain a competitive advantage by adapting business systems to evolve with changing business policies and decisions.
New banking regulations required Fortis to more efficiently process credit applications. To achieve this, Fortis needed real-time access to external information resources, as well as seamless integration among branch offices.
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