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ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, Hardware Maintenance and Support Services
DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
Hardware Management Services White Papers (View All Report Types)
1 - 25 of 292 Matches Previous Page  |  Next Page
10 Vendors Dominating the APM Market—How Do They Stack Up Against One Another?
sponsored by IBM
WHITE PAPER: This resource explores 10 of the leading APM solutions in the market today, and thoroughly evaluates and compares them to one another.
Posted: 08 Dec 2014 | Published: 18 Feb 2014

IBM

2014 Annual Trends in Managed Services
sponsored by CompTIA
WHITE PAPER: View this extensive and thorough white paper to explore a managed services provider buying guide. Discover what sets the good providers apart from the average ones as well as the red flags to avoid. Read now to learn all you need to know and more when choosing a service provider.
Posted: 18 Dec 2014 | Published: 06 Mar 2014

CompTIA

4 Steps to Meet Growing IT Demands
sponsored by Rackspace
WHITE PAPER: In this informative resource, gain critical insights into a new "service broker" model of IT operations that can provide end users with faster service, enable IT teams to undertake more strategic projects, and allow management to see more clearly IT's business contributions.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

Rackspace

7 Steps to Next-Gen Managed IT Services Success
sponsored by CompTIA
WHITE PAPER: Explore this exclusive guide to learn the seven steps to next-gen IT management. Discover what your peers offer and provide and how you can successfully carve out your share of the market. Read on to learn more.
Posted: 22 Dec 2014 | Published: 05 Jan 2012

CompTIA

7 Tips on Becoming an IT Service Broker
sponsored by Rackspace
WHITE PAPER: This exclusive whitepaper explores seven important tips for transforming IT into a service broker.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Rackspace

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited

A Five Step Manifesto for Successful IT Modernization
sponsored by Colt IT Services
WHITE PAPER: This white paper discusses five critical steps modern CIOs need to take in order to overcome the process- and culture-oriented challenges faced when attempting to modernize IT environments.
Posted: 13 Feb 2015 | Published: 13 Feb 2015

Colt IT Services

A service desk platform that simplifies deployment and configuration
sponsored by CA Technologies.
WHITE PAPER: Existing service management platforms are complex and difficult to customize, which can be damaging to your business. This valuable resource introduces an alternative to the traditional service desk that makes deployment and configuration a breeze.
Posted: 08 Aug 2013 | Published: 30 Sep 2012

CA Technologies.

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

Analyst's take: Managing IT in an economic downturn
sponsored by ComputerWeekly.com
WHITE PAPER: As companies face the prospect of a recession, IT is even more challenged to justify and deliver value while avoiding risky projects.  This is not the time to slash budgets; instead, follow a few rules to simplify decision making and focus your investment in areas that deliver the greatest return.
Posted: 20 Oct 2011 | Published: 04 Mar 2011

ComputerWeekly.com

Analyst's take: Nucleus Research's top 10 IT predictions for 2010
sponsored by ComputerWeekly.com
WHITE PAPER: The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it.
Posted: 24 Oct 2011 | Published: 26 Jan 2011

ComputerWeekly.com

Analyzing How Well a Data Center Solution Provider Aligns with Your Business Needs
sponsored by Digital Realty
WHITE PAPER: This white paper serves as a helpful guide to analyzing how well a data center solution provider might align with your business needs.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Digital Realty

Avoid Paying Today for Systems You’ll Need Tomorrow
sponsored by HP India
WHITE PAPER: This white paper examines a flexible investment strategy IT strategy that can eliminate the need to front-load IT investments by aligning usage with payments.
Posted: 23 Feb 2015 | Published: 23 Feb 2015

HP India

Becoming a Data-Driven and Agile Enterprise
sponsored by Hewlett-Packard Company
WHITE PAPER: Explore this white paper to examine how to gradually progress towards an embedded analytics approach to encompass BI and big data. Read on and discover the steps to crafting a digital strategy to leverage the opportunities available through big data analysis.
Posted: 18 Dec 2014 | Published: 11 Nov 2014

Hewlett-Packard Company

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs
sponsored by Dimension Data
WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.
Posted: 03 Feb 2014 | Published: 03 Feb 2014

Dimension Data

A Buyer's Guide to Choosing a Cloud Service Provider
sponsored by Skytap, Inc.
WHITE PAPER: Most enterprises are now evaluating external clouds to offloadtheir dynamic IT workloads, including application development,testing, training, IT prototyping and ERP migration environments.This white paper explores the top ten requirements buyersmust evaluate to select the right cloud provider.
Posted: 07 Sep 2010 | Published: 07 Sep 2010

Skytap, Inc.

A SaaS-First Approach to Application Porfolio Management
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed.
Posted: 10 Oct 2013 | Published: 13 Oct 2011

BMC Software, Inc.

A Virtualization Roadmap from Dell and Intel
sponsored by Dell, Inc.
WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations nor­mally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.
Posted: 29 Apr 2010 | Published: 29 Apr 2010

Dell, Inc.

Accelerate Windows 7 Migration with User Virtualization
sponsored by AppSense
WHITE PAPER: The Microsoft workstyle is changing. The old desktop computer is being replaced by the digital generation and fast-paced, tech-savvy devices. Access this resource to learn about the new Microsoft workstyle, which promotes anywhere connection, intelligent infrastructure, cloud management and multiple Windows-based devices.
Posted: 03 Oct 2012 | Published: 01 Feb 2012

AppSense

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company
sponsored by IBM
WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud.
Posted: 31 Jul 2012 | Published: 29 Feb 2012

IBM

Amplifying the Signal in the Noise of IT Monitoring
sponsored by Zenoss, Inc.
WHITE PAPER: This case study details the value of moving past the traditional, fragmented approach to IT monitoring.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

Zenoss, Inc.

ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010

ASG Software Solutions

Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console
sponsored by Oracle Corporation
WHITE PAPER: This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
Posted: 10 Sep 2009 | Published: 16 Oct 2008

Oracle Corporation

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

Bare Metal Cloud: A Non-Virtualized Cloud Option for Performance-Sensitive Workloads
sponsored by IBM
WHITE PAPER: This informative guide explores the role of virtualization and how it pertains to cloud computing and MSPs.
Posted: 06 Jun 2014 | Published: 17 Jan 2014

IBM
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