ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, and Hardware Maintenance and Support Services DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
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Your request for Hardware Management Services white papers returned limited or no results. The request has been expanded to include IT Management Services white papers.
WHITE PAPER: Posted: 26 Jun 2008 | Published: 01 Jan 2007
SUMMARY:
Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.
WHITE PAPER: Posted: 08 Oct 2007 | Published: 01 Sep 2007
SUMMARY:
IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today.
WHITE PAPER: Posted: 08 Oct 2007 | Published: 01 Sep 2007
SUMMARY:
This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
WHITE PAPER: Posted: 08 Oct 2007 | Published: 01 Oct 2007
SUMMARY:
The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
WHITE PAPER: Posted: 10 Sep 2007 | Published: 01 Dec 2006
SUMMARY:
Read this white paper to gain insight into the rapidly changing telecom marketplace and the various challenges as well as opportunities it presents to service providers.
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