Data Processing Recovery

WHITE PAPER: Explore the results of a recent IDG survey gauging IT leaders’ perspectives on technology escrow agreements with software vendors, as well as the importance of including verification services within them.

Posted: 04 Jan 2012 | Published: 04 Jan 2012

CASE STUDY: The ability to stay up and running in the face of a disaster can be crucial to the survival of any business. Without effective disaster recovery (DR) and business continuity plans, businesses risk lost income, lost productivity, or worse. Read this brief paper to learn about effective disaster recovery and business continuity solutions.

Posted: 24 Nov 2009 | Published: 24 Nov 2009

WHITE PAPER: When it comes to successfully recovering from a serious incident the Australians were the least confident. Just 22% of Australian businesses felt that they would be able to recover quickly in the event of downtime, compared to a global average of 50%.

Posted: 30 Jan 2011 | Published: 30 Jan 2011

WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: This paper examines how professional services automation (PSA) software enables managed service providers to manage their businesses more proactively, standardize and automate processes to save time, deliver effective customer service, and much more.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: If you knew that your business was wasting 10% of its R&D spend or 15% of its marketing budget, you would do something about it. Very quickly

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.

Posted: 04 Jan 2012 | Published: 04 Jan 2012

WHITE PAPER: More and more enterprises are recognising the value of optimising their printing infrastructure through device consolidation, proactive monitoring and ongoing management.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.  

Posted: 03 Jan 2012 | Published: 03 Jan 2012