Integrated Services Digital Networks White Papers

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Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Elevate the Employee Experience with ESG
sponsored by ServiceNow
WHITE PAPER: Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

4 Ways to Master Employee Growth and Development with AI
sponsored by ServiceNow
WHITE PAPER: HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. This paper explores four key trends that can help future-proof your workforce.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Closing the Mainframe Skills Gap
sponsored by Ensono Limited
WHITE PAPER: Over 20% of the mainframe workforce is expected to retire over the next five years. That's why companies are rethinking their hiring strategies with millennials in mind. Check out strategies on how to address this shift in the mainframe talent pool, and learn what your IT and hiring teams should be doing to attract new talent.
Posted: 08 Feb 2021 | Published: 30 May 2018

Ensono Limited

Decoding Customer IAM (CIAM) vs. IAM
sponsored by Okta
WHITE PAPER: Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
Posted: 27 May 2021 | Published: 27 May 2021

TOPICS:  IT Management
Okta

Cisco Workload Optimization Manager
sponsored by Cisco
WHITE PAPER: Learn how Cisco® Workload Optimization Manager can drive continuous health in dynamic data center environments, whether on-premises or in a public cloud freeing your teams to focus on what matters most to the business.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

TOPICS:  IT Management
Cisco

How a cloud-native CMS makes content delivery faster and easier
sponsored by Adobe
WHITE PAPER: Download a copy of this 16-page guide to see how a cloud-native CMS can make content delivery faster and easier for the ultimate personalized experience.
Posted: 08 Jun 2021 | Published: 08 Jun 2021

TOPICS:  IT Management
Adobe

The Human Experience of IT Service Management
sponsored by ServiceNow
WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
ServiceNow

Real-time Data: The Speed to Business Value
sponsored by KX
WHITE PAPER: Businesses around the world have arrived at a new frontier of data management and analytics. We’re entering the era of fast data, where big ideas are fueled by insights gleaned from data in real-time. Read this paper to learn how real-time data can drive business value across a range of potential value outcomes.
Posted: 15 Jun 2022 | Published: 30 Dec 2022

TOPICS:  .NET | IT Management
KX

Understanding Secure Access Service Edge (SASE) Architectures
sponsored by Citrix
WHITE PAPER: This paper presents how to rethink network and security architectures to meet modern requirements while reducing costs and complexity.
Posted: 05 Apr 2021 | Published: 05 Apr 2021

TOPICS:  IT Management
Citrix