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DEFINITION: A voice portal (sometimes called a vortal) is a Web portal that can be accessed entirely by voice. Ideally, any type of information, service, or transaction found on the Internet could be accessed through a voice portal. A mobile user with a cellular telephone might dial in to a voice portal Web site and request information using voice or Touchtone keys and receive the requested information from a
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Definition continues below.
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Voice Portals Multimedia
(View All Report Types)
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3 Matches
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CA APM and CA APM Cloud Monitor
sponsored by CA Technologies.
VIDEOCAST:
In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution.
Posted: 23 Jan 2012 | Premiered: 23 Jan 2012
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One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST:
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012
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Velocity Video: Accelerate your Journey to Virtualization and the Cloud
sponsored by CA Technologies.
VIDEO:
Cloud computing and virtualization are two buzz words that have caught the IT world by storm. This video highlights the benefits and challenges of each initiative as you contemplate making the shift to these environments. Learn more here.
Posted: 13 Jun 2011 | Premiered: 13 Jun 2011
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VOICE PORTALS DEFINITION (continued): … special voice-producing program at the Web site. Voice portal interaction may involve audible speech, speech recognition or a telephone keypad interface. Depending on the user's needs, voice portals automate call routing to access information from a variety of sources (flat file, multidimensional databases and web page content, for example) or to live agents.There are two major categories: A consumer voice portal provides general access to information; an enterprise voice portal provides customized access to customer support.Consumer voice portals appeared in the late 1990s. Tellme Networks and … Voice Portals definition sponsored by SearchMobileComputing.com, powered by WhatIs.com an online computer dictionary
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