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| Nov 25, 2009 |
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IT Services >
Internet Services >
Portals >
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DEFINITION: A voice portal (sometimes called a vortal) is a Web portal that can be accessed entirely by voice. Ideally, any type of information, service, or transaction found on the Internet could be accessed through a voice portal. A mobile user with a cellular telephone might dial in to a voice portal Web site and request information using voice or Touchtone keys and receive the requested information from a
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Definition continues below.
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Voice Portals Multimedia
(View All Report Types)
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4 Matches
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Do-It-Yourself BI Done Right: The Secret Sauce is SaaS
sponsored by myDIALS Inc.
WEBCAST:
This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
Posted: 09 Nov 2009 | Premiered: 09 Nov 2009
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Get More Value from Audio Conferencing
sponsored by Citrix Online
PODCAST:
Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.
Posted: 10 Sep 2009 | Premiered: 10 Sep 2009
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Reality Check: Five Things You Should Know About SIP
sponsored by Catalyst Telecom
PODCAST:
In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Posted: 02 Nov 2009 | Premiered: 02 Nov 2009
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Self-Service is Coming to IT Service Delivery…What You Need to Know
sponsored by Surgient
WEBCAST:
User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
Posted: 28 Oct 2009 | Premiered: 28 Oct 2009
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VOICE PORTALS DEFINITION (continued): … special voice-producing program at the Web site. Voice portal interaction may involve audible speech, speech recognition or a telephone keypad interface. Depending on the user's needs, voice portals automate call routing to access information from a variety of sources (flat file, multidimensional databases and web page content, for example) or to live agents.There are two major categories: A consumer voice portal provides general access to information; an enterprise voice portal provides customized access to customer support.Consumer voice portals appeared in the late 1990s. Tellme Networks and … Voice Portals definition sponsored by SearchMobileComputing.com, powered by WhatIs.com an online computer dictionary
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