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The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy?
| sponsored by ABS Associates, Inc.
WHITE PAPER:
Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
Posted: 13 Feb 2008 | Published: 13 Feb 2008
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Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises
| sponsored by ABS Associates, Inc.
SERVICE LISTING:
As a sophisticated helpdesk solution, ABShelp allows users to communicate with support professionals through various channels - voice, online chat, email, or fax - and to track their issue status through resolution.
Posted: 30 Jan 2008 | Published: 01 Jan 2008
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The Truth About Outsourcing Help Desk
| sponsored by ABS Associates, Inc.
WHITE PAPER:
There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let's take a closer look at ten common myths about hel...
Posted: 19 May 2006 | Published: 01 May 2006
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