sponsored by ABS Associates, Inc.
Posted:  13 Feb 2008
Published:  13 Feb 2008
Format:  PDF
Length:  8  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:
You are considering outsourcing your contact center or employee help desk function, and you can't decide whether to look at onshore or offshore options. While cost is a factor, are there certain instances when onshore outsourcing makes more business sense than offshoring? Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.





BROWSE RELATED RESOURCES
Customer Service | Outsourcing | Productivity | Sales | Software

View All Resources sponsored by ABS Associates, Inc.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement