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ALSO CALLED: Partner Relationship Management
DEFINITION: Partner relationship management (PRM) is a business strategy for improving communication betweencompanies and their channelpartners. Web-based PRM software applications enable companies to customize and streamlineadministrative tasks by making shipping schedules and other real-time information available to allthe partners over the Internet. Several CRM providers have incorporated PRM features, such  … 
PRM Multimedia (View All Report Types)
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Analytics for the Executive Home Office
sponsored by Fractal
WEBCAST: Access this resource to learn the 5 stages of analytics readiness for remote working in order to make the most out of the transformation brought on by the coronavirus pandemic.
Posted: 03 Aug 2020 | Premiered: Aug 3, 2020

Fractal

Billion Dollar Blindness
sponsored by TechTarget
WEBCAST: Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.
Posted: 26 Feb 2020 | Premiered: Feb 19, 2020

TechTarget

Curiosity Video Series Episode 3: Leadership & Analytics
sponsored by Domo Technologies
WEBCAST: In the 3rd episode of Curiosity: Do Data Differently series, Domo explores the new traits of data leadership necessary to navigate the pandemic and how to maximize the value of your teams in an increasingly digital work environment. Access it here.
Posted: 14 Dec 2020 | Premiered: Dec 14, 2020

Domo Technologies

Curiosity Video Series Episode 5: Analytics is Not Enough
sponsored by Domo Technologies
WEBCAST: Access the 5th episode of Domo’s ‘Curiosity: Do Data Differently’ series to learn how to make the best of human knowledge and the best of machine learning capabilities to automate processes and improve the customer experience – at scale.
Posted: 14 Dec 2020 | Premiered: Dec 14, 2020

Domo Technologies

CW+: Analyst's take: Alfabet PlanningIT reaps rewards for decision makers
sponsored by ComputerWeekly.com
WEBCAST: When organizations adopt Alfabet’s planningIT, decision makers have more knowledge about their operating environments and use this information to leverage existing assets and avoid unnecessary investments in software or development.
Posted: 26 Oct 2011 | Premiered: Jan 10, 2011

ComputerWeekly.com

Emojis, WISE women, and the battle with fake online reviews
sponsored by ComputerWeekly.com
PODCAST: In this episode, the lead up to an end-of-year General Election has Brian McKenna, Caroline Donnelly and Clare McDonald discussing politicians launching their own emojis, as well as the abuse many female politicians face online. The team also ponders whether online voting could be on the horizon for the UK.
Posted: 13 Nov 2020 | Premiered: Nov 13, 2020

TOPICS:  CRM
ComputerWeekly.com

Emojis, WISE women, and the battle with fake online reviews
sponsored by ComputerWeekly.com
PODCAST: In this episode, the lead up to an end-of-year General Election has Brian McKenna, Caroline Donnelly and Clare McDonald discussing politicians launching their own emojis, as well as the abuse many female politicians face online. The team also ponders whether online voting could be on the horizon for the UK.
Posted: 01 Nov 2019 | Premiered: Nov 15, 2019

TOPICS:  CRM
ComputerWeekly.com

EMP Webinar - Devices
sponsored by NWN Corporation
WEBCAST: NWN recently enhanced their NWN Experience Management Platform (EMP) for their 1,300+ customers, to help them achieve real-time visibility and control, and self-service capabilities. Learn about their EMP platform in this webinar, which also includes a quick demo of the solution.
Posted: 18 Nov 2020 | Premiered: Nov 18, 2020

NWN Corporation

Evolving Persona Thinking to Win More Business
sponsored by TechTarget
WEBCAST: Join Megan Heuer and John Steinert in this webinar as they discuss how contact-level intent data can help you better recognize, engage and manage groups of people who are initiating a buyer’s journey in your target accounts.
Posted: 30 Sep 2020 | Premiered: Sep 30, 2020

TechTarget

3 Reasons Why CEM Is the Place to Innovate
sponsored by OpenText
WEBCAST: The following webcast intends to clarify the current state of customer experience management and how companies can start powerful initiatives of their own. Tune in now to find out how CMOs and CIOs need to work together to make CEM take flight, what needs to be addressed, and much more.
Posted: 19 May 2014 | Premiered: May 19, 2014

OpenText

A Brazilian company adopts IBM System z to handle rapid business growth
sponsored by IBM
WEBCAST: This on-demand video case study explains how Sicoob, Brazil's largest cooperative credit system, achieved high performance and scalability by investing in the right server platform, allowing the company to accommodate business growth.
Posted: 21 Feb 2014 | Premiered: May 29, 2013

IBM

Actian Analytics Platform
sponsored by Actian Corporation
WEBCAST: This brief on-demand video introduces an analytics platform designed for today's big data 2.0 world that delivers the key capabilities you need in order to leverage all of your available data.
Posted: 07 Apr 2014 | Premiered: Jan 18, 2014

Actian Corporation

American Tire Distributors on Virtualizing Oracle
sponsored by EMC Corporation
WEBCAST: In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools.
Posted: 19 Apr 2013 | Premiered: Apr 19, 2013

EMC Corporation

Analytics that drive high impact customer-focused enterprises
sponsored by IBM
WEBCAST: Join Rebecca Wormleighton, Product Marketing Manager, IBM, in this webcast as she artfully explains how to successfully leverage analytics across your customer service organization to build a customer focused enterprise.
Posted: 13 Dec 2013 | Premiered: Dec 13, 2013

IBM

Application Transformation – evolution or revolution?
sponsored by Hewlett Packard Enterprise
WEBCAST: With a variety of new application transformation solutions, businesses are attempting to bring together cloud, mobile and collaborative technologies to expand reach, enhance customer engagement, and drive bigger revenues. Access this video for more on the application transformation evolution and how it can affect your business and its success.
Posted: 02 Jul 2012 | Premiered: Jul 2, 2012

Hewlett Packard Enterprise

Become a Social Business: Tap Into Social Data Insights
sponsored by IBM
WEBCAST: Access the following webcast to uncover what you need to know to become a successful social business. Learn about the tools and techniques and how to properly use them to turn social data into the actionable insights you need to be competitive.
Posted: 09 Jan 2014 | Premiered: Jan 9, 2014

IBM

Business Process Management and Enterprise Architecture for Better Business Outcomes
sponsored by IBM
WEBCAST: This webcast explores how WebSphere and IBM Rational work together to help businesses achieve strategic objectives with reduced risk and cost and also for translating business vision and strategy into architectural change.
Posted: 16 Jun 2010 | Premiered: Jun 24, 2010, 12:00 EDT (16:00 GMT)

IBM

Cognos Business Intelligence for Report Authors
sponsored by IBM
VIRTUAL SEMINAR: Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere."
Posted: 24 Jan 2012 | Premiered: 24 Jan 2012

IBM

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management
sponsored by KANA
WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.
Posted: 22 Jun 2012 | Premiered: Jun 22, 2012

KANA

Del Monte Foods' Cloud Imperative
sponsored by Kenandy
WEBCAST: This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.
Posted: 06 Jan 2014 | Premiered: Dec 10, 2013

Kenandy

Deliver Your Customers the Right Answer at the Right Time
sponsored by Oracle Corporation
VIDEO: Watch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process.
Posted: 04 Aug 2013 | Premiered: 02 Aug 2013

Oracle Corporation

Dynamic Business Processes Podcast Series: Tips for Thriving in Today’s Economy with BPM
sponsored by IBM
PODCAST: Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This podcast series explains how that goal can be realized through dynamic Business Processes Management. The series focuses on banking, government, healthcare, insurance, cross-industry and retail.
Posted: 15 Oct 2009 | Premiered: Oct 15, 2009

IBM

Empower Sales Teams On The Go
sponsored by Microsoft India
VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.
Posted: 27 May 2014 | Premiered: 04 Nov 2013

Microsoft India

Free 30-Day Trial: Quark Brand Manager
sponsored by Quark Software
TRIAL SOFTWARE: Access this page to learn more about key features and register for a free 30-day trial of Quark Brand Manager.  40 users included (additional users available).
Posted: 09 Mar 2012 | Premiered: 09 Mar 2012

Quark Software
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