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The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy?
WHITE PAPER: Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
Posted: 13 Feb 2008 | Published: 13 Feb 2008
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TOPICS:  Customer Service | Outsourcing | Productivity | Sales | Software