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Y2000 Reports
 
IT Service Management Blueprint – Get Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint that organizes the steps you need to take to get your help desk under control, while advancing service management delivery within your organization.
Posted: 21 Jul 2016 | Published: 08 Jan 2016

ServiceNow

Embrace the Benefits of Cloud Systems
sponsored by IBM
VIDEO: Cloud offers unprecedented benefits: enterprise-grade scalability, reliability, security and agility.
Posted: 01 Jul 2016 | Premiered: 01 Jul 2016

TOPICS:  IT Management
IBM

Liquidware Labs Essentials Suite for Citrix: Enhancing XenApp and XenDesktop for Users and IT
sponsored by Liquidware Labs
ANALYST REPORT: Explore this lab review documenting hands-on testing of a comprehensive platform that extends the functionality of end-user computing applications by utilizing full User Environment Management (UEM), Application Layering, and User Experience Monitoring/Diagnostics.
Posted: 08 Jul 2016 | Published: 30 Jun 2016

Liquidware Labs

IT Service Management Blueprint - Define Your Services for Fast and Accurate Service Delivery
sponsored by ServiceNow
WHITE PAPER: This feature white paper, offers a guide to action plans, best practices, and success metrics on how to increase IT efficiency, lower costs, and deliver great business value. Download now to become familiar with a system that combines all of these capabilities to automate as many service desk functions as possible.
Posted: 20 Jul 2016 | Published: 01 Jan 2016

ServiceNow

A Practical Approach to ITIL Adoption
sponsored by ServiceNow
EBOOK: The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid. Access this eBook to avoid the top 5 ITIL implementation mistakes and ensure the success of your efforts.
Posted: 12 Jul 2016 | Published: 12 Jul 2016

ServiceNow

Computer Weekly – 19 July 2016: Building big ideas in banking
sponsored by ComputerWeekly.com
EZINE: In this issue we visit JP Morgan's European software development centre in Glasgow to see how the investment bank is working with local universities and collaborating in the open source community. Software chief, Stephen Flaherty, talks about how JP Morgan uses open source software and has now begun contributing to open source projects.
Posted: 15 Jul 2016 | Published: 19 Jul 2016

ComputerWeekly.com

Brexit Will Disrupt CIO and Vendor Plans Through 2018
sponsored by Gartner
ANALYST NEWS: This exclusive news analysis from Gartner will address the issues of the Brexit and how it will impact EU CIOs as well as technology and service providers. Download and see what recommendations they provide for these unavoidable challenges.
Posted: 13 Jul 2016 | Published: 24 Jun 2016

Gartner

Why Moving to VoIP Makes Business Sense (and Produces Cents)
sponsored by Avaya CenturyLink
RESOURCE: Discover the top 3 things you need to know to succeed with VoIP today—including how to avoid the money drain of legacy PBXs—as well as the risks and rewards VoIP affords. Access this post to improve employee productivity and reduce communications costs by increasing network capacity.
Posted: 05 Jul 2016 | Published: 24 May 2016

Avaya CenturyLink

Where Are You on the Road to Operational Intelligence
sponsored by Splunk
WHITE PAPER: Look to your IT infrastructure for the answer.
Posted: 19 Jul 2016 | Published: 19 Jul 2016

TOPICS:  IT Management
Splunk

ITSM Problem Management: What Are Your Pain Points?
sponsored by ServiceNow
EGUIDE: If digital transformation is on your CIO agenda, then a top-of-class ITSM strategy had better be also. In this expert guide, Emily McLaughlin, Content Development Strategist at searchCIO, converses with several notable CIOs who identify their organizations' biggest ITSM pain points, including business-user expectations and risk.
Posted: 07 Jul 2016 | Published: 20 Jun 2016

ServiceNow
 
 
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