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Software Support Reports
 
What the Mobile Customer Service Experience Should be
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: In this white paper you will discover the key to excelling in customer service, with particular attention paid to reaching customers through mobile devices. Read now to devise your own mobile customer service strategy and uncover how to design an app that will add value to any customer relationship.
Posted: 24 Jul 2015 | Published: 24 Jul 2015

Interactive Intelligence, Inc.

Security in Public and Private Cloud Infrastructures
sponsored by Joyent
WHITE PAPER: This paper examines the current state of cloud computing security and details common security measures deployed in the industry. It will also detail the Joyent Smart Technology solutions for cloud computing use cases and how Joyent improves cloud security when compared to traditional techniques.
Posted: 12 Aug 2010 | Published: 12 Aug 2010

Joyent

How Verification Services Fortify Your Software Escrow Solution
sponsored by Iron Mountain
WHITE PAPER: This paper examines the types of verification services used in the escrow industry. It discusses why verification has become a best practice for both the users of software and the developers creating the applications, as well as a solid recommendation by the lawyers who advise them.
Posted: 28 Dec 2011 | Published: 28 Dec 2011

Iron Mountain

itelligence Support Advantage
sponsored by itelligence, Inc.
VIDEOCAST: Watch this videocast as Scott Lachecki of North American Nutrition Companies talks about the benefits of itelligence Support Advantage and its on-demand SAP support. itelligence offers mid-market companies worldwide a range of both technical and functional SAP services, business expertise and expert support.
Posted: 12 Mar 2010 | Premiered: Mar 11, 2010

itelligence, Inc.

Cloud Computing: A Complete Solution with IBM
sponsored by IBM
WEBCAST: In this video, IBM storage experts and customers speak about how leveraging cloud computing can optimize business processes.
Posted: 19 May 2011 | Premiered: May 19, 2011

IBM

Monitor, Analyze, and Troubleshoot both Networks and Applications
sponsored by Fluke Networks
WHITE PAPER: This guide explores how application performance is an essential function for most organizations and how with new school management and monitoring techniques you can boost your overall performance. Read now and learn how AANPM can greatly increase your monitoring effectiveness.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

Fluke Networks

Converged Networks
sponsored by Azzurri
WHITE PAPER: Discover converged network solutions that can help your organization achieve the communications infrastructure you need, aligned to the strategy and objectives you set in place.
Posted: 21 Feb 2012 | Published: 21 Feb 2012

Azzurri

Get the Most From Your Applications with Managed Services
sponsored by AdvizeX Technologies
CASE STUDY: PTI, a manufacturer of aerospace filtration products, was struggling to get the most out of its complex Oracle Hyperion environment. They knew in order to increase competitive advantage, they'd need to take full advantage of product capabilities solve any reoccurring problems -- the question was how to do it.
Posted: 10 Mar 2014 | Published: 10 Mar 2014

AdvizeX Technologies

How user experience is a business differentiator
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains how organizations can increase their value by delivering a great user experience.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

How to Get the Most Out of Mobile Application and Data Management
sponsored by SearchMobileComputing
EBOOK: There isn't yet a single easy solution to managing mobile systems, but there are already a number of tested approaches for handling mobile applications and potentially sensitive data. See how they might apply to your enterprise.
Posted: 29 Apr 2014 | Published: 08 May 2014

SearchMobileComputing
 
 
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