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Avaya Aura Contact Center Database Integration Wizard: Part One, Sending Data
sponsored by Global Knowledge
WHITE PAPER: In Part One: Sending Data, of this two-part series on the Avaya Aura Contact Center Database Integration Wizard (DIW), you will see how to integrate the Avaya Aura Contact Center with a backend database management system in order to to capture call information and store it in a database for reporting purposes.
Posted: 25 Jul 2013 | Published: 21 Jun 2013

Global Knowledge

A New Era of IT
sponsored by Information Builders
WHITE PAPER: This resource explores how combining the right business intelligence (BI) platform with an expert integrated system will allow you to reorient and optimize IT practices for cloud computing, resulting in better performance, scalability, reliability, and more.
Posted: 02 May 2013 | Published: 31 Dec 2012

Information Builders

Systems Of Engagement Demand New Integration Solutions — And A New IT
sponsored by IBM
WHITE PAPER: Today's businesses must interact with customers in more ways than ever before -- online, through mobile apps, via social media, and more. To deliver this new genre of customer engagement applications, a higher level of integration is necessary, as is a reorganization of the IT landscape in general.
Posted: 16 May 2014 | Published: 30 Apr 2013

IBM

6 strategic metrics that BI tools deliver to HR
sponsored by Ultimate Software
WHITE PAPER: Read this informative paper to learn how to choose the right BI tools to enable HR to increase productivity and cut costs. Learn why end-to-end human capital management (HCM) systems with built-in BI tools might be the best and easiest option for your organization.
Posted: 16 Feb 2012 | Published: 16 Feb 2012

Ultimate Software

Competitive Overview: JBoss Fuse vs. Oracle Service Bus
sponsored by Red Hat
WHITE PAPER: This exclusive paper examines a middleware platform that has the technical capabilities to support multiple solutions, allowing for flexibility and better developer tooling.
Posted: 11 Jun 2013 | Published: 11 Jun 2013

Red Hat

Seamless Cloud and On-Premise App Integration
sponsored by Oracle Corporation
WHITE PAPER: This resource provides a conceptual overview of the four primary methods for integrating Oracle Fusion Financials Cloud Service with other enterprise applications, and identifies the associated functional area for each integration point.
Posted: 07 Nov 2013 | Published: 28 Feb 2013

Oracle Corporation

Hosted ERP or SaaS: What’s Right for Your Organization?
sponsored by Sage Software
EBOOK: Read this e-book to compare traditional hosted enterprise resource planning (ERP) apps to Software as a Service (SaaS). Uncover the benefits and challenges of each alternative and decide which is best for your organization
Posted: 03 Feb 2012 | Published: 03 Feb 2012

Sage Software

ITSM: Why integration is the way forward
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Managing IT services has rarely been as challenging as it is today. The solution is to adopting a standards-based strategy that automates IT service management. This white paper examines what's holding IT back and offers a potential way forward.
Posted: 27 Jun 2013 | Published: 27 Jun 2013

FrontRange Solutions Inc.

What's the value of "expert" integrated systems?
sponsored by IBM
VIDEO: In this informative video, hear from executives from Reflexis, an IBM ISV, as they discuss the value of IBM's family of expert integrated systems, PureSystems.
Posted: 08 Nov 2013 | Premiered: 08 Oct 2012

IBM

SAP Business All-in-One tour
sponsored by SAP APJ
WEBCAST: This webcast provides an overview of SAP's comprehensive Business All-in-One solution, designed specifically to meet the needs of midsize companies seeking industry-specific ERP software to help them grow their business. The fully-integrated solutions are affordable and scalable to adapt easily to the changing needs of your business.
Posted: 02 Nov 2012 | Premiered: Jun 1, 2012

SAP APJ
 
 
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