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Call Waiting Services

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DEFINITION: A service feature that provides an indication to a terminal already engaged in an established call that one or more calls are awaiting connection.
Call Waiting Services Reports
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5 Guidelines to Boost Productivity and Enable Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: In this white paper, you will learn 5 guidelines for enhancing UC&C in your business, including the use of unified messaging, Wi-Fi calling, and conference bridges. Read on to access these 5 tips for remote collaboration.
Posted: 19 Aug 2015 | Published: 19 Aug 2015

Polycom, Inc.

5 Reasons Every MSP Should Sell SaaS Data Protection
sponsored by Datto, Inc.
WHITE PAPER: As businesses increasingly look to their managed service providers (MSPs) for security, providers in turn need to bolster their offerings. This white paper explains five reasons why businesses rely on providers for security and how your MSP business can meet this growing need.
Posted: 10 Jun 2015 | Published: 10 Jun 2015

Datto, Inc.

5 Reasons to Buy – Not Build – Backup Capabilities
sponsored by Datto, Inc.
WHITE PAPER: Read this white paper to discover five reasons why buying backup may be a better idea than building your own, and how you can take the first steps in purchasing a reliable backup solution for your clients.
Posted: 11 Jun 2015 | Published: 11 Jun 2015

Datto, Inc.

5 steps to aligning IT to the needs of your organization
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015


5 Ways Great MSP's Automate Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can give you essential insight into achieving efficiency in your MSP business by outlining the five services that the most successful MSPs automate.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Solarwinds N-able

A Portfolio for All of Your UC and Collaboration Needs
sponsored by Dimension Data
WHITE PAPER: This exclusive resource takes an in-depth look at how your business can transform and enable employees to communicate the way they want to. Read on to learn more.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Dimension Data

A Seven-Way Comparison of the HCM Suite 'Big Three'
sponsored by Workday
WHITE PAPER: When selecting an HCM vendor, you must consider capabilities like geographic presence, extensibility, and ease of use for managers. This report explores 7 categories of HCM differentiation to help HR and IT project teams choose the best platform for their needs.
Posted: 14 Aug 2015 | Published: 31 Dec 2014


Accelerate IT Infrastructure Management for Better Business Value
sponsored by IBM
WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
Posted: 31 Jul 2012 | Published: 01 Aug 2011


Achieve Business Continuity with Secure and Reliable Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This white paper provides 5 steps to educating yourself on the common pitfalls when investing in a unified communications platform. Access this paper now to get insight into achieving long-term security and stability with UC.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


Advance the Fight Against Cyber Threats
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: When it comes to protecting yourself from advanced attacks, you can't always do it alone. This white paper discusses the benefits of adopting security services and gives advice on how to best take advantage of them.
Posted: 21 May 2015 | Published: 30 Apr 2015

Hewlett-Packard Enterprise

3 Bad Mistakes that will Sabotage Your ITSM Program
sponsored by ServiceNow
EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.
Posted: 14 Apr 2014 | Published: 14 Apr 2014


3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs
sponsored by Dimension Data
WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.
Posted: 03 Feb 2014 | Published: 03 Feb 2014

Dimension Data

6 Keys to Expand Your Revenue Opportunities through Data Management
sponsored by Datto, Inc.
WHITE PAPER: This paper outlines how Datto ALTO can expand an MSP's customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price.  Read this paper to learn the 6 keys to expand your business with untapped small business market.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

Datto, Inc.

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014


A Buyer's Guide to IP PBX Options
sponsored by Alcatel-Lucent
WHITE PAPER: This white paper discusses the three alternative approaches to choosing the right IP-based telephony system and the key considerations you should consider to fulfill your critical business requirements.
Posted: 10 Sep 2007 | Published: 01 Feb 2007


A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market?
sponsored by IBM Line of Business
WHITE PAPER: A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.
Posted: 17 Jun 2008 | Published: 01 Jan 2007

IBM Line of Business

A SaaS-First Approach to Application Porfolio Management
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed.
Posted: 10 Oct 2013 | Published: 13 Oct 2011

BMC Software, Inc.

A Virtualization Roadmap from Dell and Intel
sponsored by Dell, Inc.
WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations nor­mally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.
Posted: 29 Apr 2010 | Published: 29 Apr 2010

Dell, Inc.

ABI Research: Mobilize Enterprise Office Communications NOW with 4G
sponsored by Sprint
WHITE PAPER: Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications.
Posted: 13 Apr 2011 | Published: 13 Apr 2011


Accelerate Your Data Processing in the Cloud with Amazon Web Services and RightScale
sponsored by RightScale
WEBCAST: In this Webinar, we show you how to improve your processing of real time financial analytics with RightScale and AWS. We show a live demonstration of how a hedge fund would run a scalable grid application environment that is automated, resilient to errors, and auditable.
Posted: 06 Apr 2010 | Premiered: Mar 17, 2010, 12:00 EDT (16:00 GMT)


Accelerating Carrier Ethernet Revenue through Service Differentiation
sponsored by InfoVista Corporation
VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.
Posted: 05 Dec 2011 | Premiered: 05 Dec 2011

InfoVista Corporation

Achieving Actionable Insights from IT Operations Big Data
sponsored by IBM
VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013


Alcatel Intelligent Mobile Redirect: One Device, One Number, Any Where
sponsored by Alcatel
PRODUCT LITERATURE: Alcatel's Intelligent Mobile Redirect (IMR) Solution is a flexible, fully open, fixedmobile convergence solution that ensures users are reachable on one device, one number, anywhere.
Posted: 07 Jul 2006 | Published: 01 Jul 2006


Alcatel UMA Solution: Unlicensed Mobile Access
sponsored by Alcatel
PRODUCT LITERATURE: Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi).
Posted: 07 Jul 2006 | Published: 01 Feb 2006


Alfred University Case Study: Higher Returns for Higher Education
sponsored by Dell, Inc.
CASE STUDY: Read this case study to learn how Alfred University saved 80% on hardware, refreshing SunGard Higher Education Banner Unified Digital Campus infrastructure with Dell servers.
Posted: 02 Jul 2010 | Published: 01 Nov 2009

Dell, Inc.
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