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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems Reports
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Gartner: How to build an online community
sponsored by ComputerWeekly.com
ANALYST BRIEF: Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs.
Posted: 14 Feb 2014 | Published: 14 Feb 2014

ComputerWeekly.com

Goodstart Early Learning Improves IT Operations to Give Children the Best Start
sponsored by NetApp
CASE STUDY: Read this case study to discover how Goodstart boosted the performance of their Microsoft SQL Server data platform for QikKids childcare management software—as well as IT ops—by deploying all-flash FAS.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

NetApp

Hardware Report on the GTM 5140 Huddle
sponsored by StarLeaf
RESOURCE: This short resource shows the capabilities built into a unified communications endpoint, as well the specific features of the hardware itself.
Posted: 16 Jun 2016 | Published: 16 Jun 2016

StarLeaf

How Enterprises Use Video Collaboration
sponsored by Vyopta
RESOURCE: Discover the details on the growing use of video collaboration in enterprises. It also discusses the different relationships organizations have with video collaboration, depending on their industry and size.
Posted: 01 Jun 2016 | Published: 31 Dec 2015

Vyopta

How Live Video is Shaping the Future of Communications
sponsored by Blue Jeans Network
RESOURCE: Employees believe live video tools will soon transform office communication. Access this short infographic now in order to see exactly what they think the benefits of live video are, as well as the consequences of not adopting this technique.
Posted: 05 Jul 2016 | Published: 05 Jul 2016

Blue Jeans Network

How one busy IT Department ensures Communications run Smoothly
sponsored by IR
WHITE PAPER: Discover how one telecom manager of IT architecture overcame key global communications challenges. This case study explores flexible, mobile performance management tools that are suitable for this and other types of environments.
Posted: 13 May 2016 | Published: 13 May 2016

IR

How One IT Team Identified Communications Problems in Record Time
sponsored by IR
WHITE PAPER: Outages and poor voice quality damaged one prestigious law firm's reputation. Discover how the right tools enabled IT to resolve long-standing, hard-to-find problems across multiple vendors' devices.
Posted: 17 May 2016 | Published: 17 May 2016

IR

How social media drives business success
sponsored by ComputerWeekly.com
IT BRIEFING: There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.
Posted: 21 May 2012 | Published: 21 May 2012

ComputerWeekly.com

How to Achieve End-to-End Unified Communications Visibility
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Only by adopting an integrated approach to monitoring and troubleshooting UC applications will the benefits promised by UC adoption be fully realized. Uncover ways IT organizations address the adoption of complex, highly interdependent UC applications.
Posted: 21 Jun 2016 | Published: 21 Jun 2016

Riverbed Technology, Inc.

How to Become a More Agile, Effective IT
sponsored by NetEnrich
PRODUCT OVERVIEW: This quick solution brief explores how setting up an enterprise command center can help ensure the business relies on IT to drive innovation rather than a service provider.
Posted: 09 Dec 2015 | Published: 09 Dec 2015

NetEnrich

Gaining Cloud Fax Advantages with SAP Systems
sponsored by Esker Inc.
WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.
Posted: 21 Dec 2010 | Published: 21 Dec 2010

Esker Inc.

Gartner: Magic Quadrant for IT Project and Portfolio Management
sponsored by CA Technologies.
ANALYST REPORT: The IT project and portfolio management market remains active in an adverse global economy. This year's Magic Quadrant acknowledges emerging IT planning and control and application portfolio management integration support, two (but not the only) routes for expanding PPM systems. Read this Gartner report for more.
Posted: 02 Apr 2010 | Published: 02 Jun 2009

CA Technologies.

Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett Packard Enterprise
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett Packard Enterprise

Get Ready for Unified Communications!
sponsored by Arkadin
WHITE PAPER: This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
Posted: 20 May 2014 | Published: 20 May 2014

Arkadin

Getting Mobile Collaboration Right
sponsored by Avaya
WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Avaya

Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral
sponsored by RingCentral
PRESENTATION TRANSCRIPT: This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
Posted: 29 Oct 2012 | Published: 29 Oct 2012

RingCentral

Global Threat Research Report: Russia
sponsored by VeriSign, Inc
WHITE PAPER: This report takes an in-depth look at the security threat the Russian Business Network (RBN) is to North American-based enterprise businesses. Learn more about their current infrastructure, its corruption, and the impact the RBN has on business today.
Posted: 16 Nov 2007 | Published: 10 Jan 2007

VeriSign, Inc

Global Trends Drive Business Strategies
sponsored by Alcatel-Lucent
WHITE PAPER: Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones
sponsored by BlackBerry
CASE STUDY: Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

Guide to Session Border Controllers: The Good, The Bad, The Ugly
sponsored by Sangoma Technologies
EGUIDE: This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Sangoma Technologies

Hosted IP Telephony Market is Reaching Mass Adoption
sponsored by Carousel Industries
EGUIDE: This guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.
Posted: 15 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

Hosted UC and UCaaS Offer Five Major Advantages Over On-Premise UC
sponsored by Carousel Industries
EGUIDE: This guide discusses the 5 critical advantages of UCaaS over premise-based alternatives. Inside, learn how these new technologies offer enterprises lower costs, centralized management and more.
Posted: 17 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization
sponsored by Microsoft
WHITE PAPER: Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
Posted: 19 Mar 2009 | Published: 03 Nov 2008

Microsoft

How Enterprise-Class Services Integrate with Real Companies
sponsored by Comcast
PODCAST: Discover why one of your peers chose Enterprise Services from Comcast to fulfill their need for a high-speed connection between their primary site and disaster recovery site.
Posted: 06 Mar 2013 | Premiered: Dec 31, 2012

Comcast

How Should an Enterprise Move towards Unified Communications?
sponsored by Avaya Inc.
WHITE PAPER: Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: 01 Jul 2008 | Published: 01 Jun 2008

Avaya Inc.
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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