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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems Reports
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Important Considerations for Integrating IT and Combining Business Processes in a Merger or Acquisition
sponsored by Hewlett-Packard Company
WHITE PAPER: This expert resource explores common IT integration challenges that accompany mergers and acquisitions, and counts down three steps for navigating these roadblocks and driving IT and business process success.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

Hewlett-Packard Company

Improve Customer Service & Satisfaction with Big Data and Machine Learning
sponsored by Hortonworks
RESOURCE: Discover how your organization can fully capture these diverse data sets in a powerful and flexible repository allowing for rapid advanced analysis insights discovery and actionable intelligence. Access this resource now to learn how machine learning can help your Telco company take control of your data to improve customer experience.
Posted: 11 Jun 2015 | Published: 31 Dec 2014

Hortonworks

Improve IT Agility and Efficiency: Analytics Deliver New Insights into Operational Big Data
sponsored by IBM
WHITE PAPER: In this white paper discover how IBM's IT analytics strategy stacks up to the research presented by EMA. Access now to learn why EMA remains optimistic that Netcool Operations Insight is the next step in a continuing set of leadership moves by the company.
Posted: 06 Jul 2015 | Published: 28 Feb 2014

IBM

Increasing Employee Satisfaction with Modern Unified Communications
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper to learn how a modern UC solution can provide benefits for both end users and departments like HR and operations, increasing employee satisfaction and producutivity.
Posted: 14 Jul 2015 | Published: 14 Jul 2015

Vodafone/Cisco

Infographic: Windows vs RHEL TCO
sponsored by Red Hat
RESOURCE: The following infographic demonstrates the top 5 statistics why enterprises go with Linux when they need greater performance from their IT environment. Access now to learn more.
Posted: 02 Jul 2015 | Published: 02 Jul 2015

Red Hat

Information Governance Solution from Symantec
sponsored by Symantec | Veritas
WHITE PAPER: This white paper explains how you can ensure your file storage repositories are secured. Read now to better manage data and make it more accessible while decreasing storage costs. Identify, protect, and archive your data to create a better understanding of its value to your organization.
Posted: 18 Jun 2015 | Published: 30 Jun 2013

Symantec | Veritas

Inside the capacity management process
sponsored by TeamQuest Corporation
EGUIDE: This e-guide pinpoints the economics of the capacity management process, how to interpret capacity management metrics, and the four resource bottlenecks to consider in the capacity management process.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

TeamQuest Corporation

Integrated Client Management for 32 International Locations
sponsored by Matrix42
CASE STUDY: This case study details the steps an international organization took to implement workspace management software that ultimately improved the management of its branches worldwide.
Posted: 09 Jul 2015 | Published: 31 Dec 2014

Matrix42

IR Prognosis for UC Performance Management Recommended Solution of Choice
sponsored by IR
VIDEO: Access this short video to how one organization feels about their VoIP monitoring solution and all that it has done to improve their IP Telephony.
Posted: 02 Jun 2015 | Premiered: 02 Jun 2015

IR

IT Service Optimization Maturity Assessment
sponsored by TeamQuest Corporation
RESOURCE: Access this maturity assessment and find out where your IT organization ranks on the maturity scale. Receive immediate results and tips for moving to the next level.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

TeamQuest Corporation

Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

Impact of High Density Hot Aisles on IT Personnel Work Conditions
sponsored by Schneider Electric
WHITE PAPER: The use of modern enclosed hot aisles to address increasing power densities in the data center has brought into question the suitability of working conditions in these hot aisle environments. In this paper, it is determined that the additional heat stress imposed by such high density IT environments is of minimal concern.
Posted: 26 Jan 2011 | Published: 26 Jan 2011

Schneider Electric

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Improve Organizational Communications
sponsored by Cisco Systems, Inc.
WHITE PAPER: As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Cisco Systems, Inc.

Improving Rack Cooling Performance Using Airflow Management™ Blanking Panels
sponsored by Schneider Electric
WHITE PAPER: IT equipment mounted in racks cools itself by drawing ambient air from the data center or network room. If the heated exhaust air is allowed to return to the air inlet of the equipment, an undesirable overheating condition may occur. This paper explains how this problem compromises the cooling process and the benefit of using air blanking panels.
Posted: 29 Apr 2009 | Published: 20 Nov 2008

Schneider Electric

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS
sponsored by SpringCM
CASE STUDY: Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.
Posted: 18 Nov 2008 | Published: 18 Nov 2008

SpringCM

Innovators Demo Part II - Your Collaboration Destiny Continues
sponsored by IBM
PRODUCT DEMO: Embark on this interactive journey with the Innovators agents. They clearly show you how to think differently, act differently, communicate and collaborate in new ways - even while on the move - making you and your team more productive and connected.
Posted: 18 Jun 2010 | Premiered: 17 Jun 2010

IBM

Introduction to Video Conferencing
sponsored by Polycom, Inc.
WHITE PAPER: This resource explores how video conferencing can help your organization increase connectivity between your globally dispersed employees, partners, and customers. View now to learn the ins and outs of this technology and considerations to keep in mind when deploying it in your organization.
Posted: 26 Sep 2012 | Published: 31 Jul 2012

Polycom, Inc.

IP Telephony from A-Z -- The Complete IP Telephony eBook
sponsored by ShoreTel - OLD
EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.
Posted: 19 May 2009 | Published: 31 Dec 2007

ShoreTel - OLD

IP Telephony: Reliability You Can Count On
sponsored by ShoreTel - OLD
WHITE PAPER: This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.
Posted: 19 May 2009 | Published: 19 May 2009

ShoreTel - OLD

IPTV Test and Measurement Best Practices
sponsored by Alcatel-Lucent
WHITE PAPER: This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.
Posted: 20 Aug 2008 | Published: 01 Jan 2007

Alcatel-Lucent

Is the Back Office Ready for a Technology Refresh
sponsored by Transverse
PRESENTATION TRANSCRIPT: In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.
Posted: 28 May 2009 | Published: 28 May 2009

Transverse

IT modernization: An exercise in alignment
sponsored by Hewlett-Packard Company
WHITE PAPER: A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows that in most companies both the business functions and the IT function understand the potential benefits of modernization. But that does not mean that most companies know how to do it right.
Posted: 15 Oct 2009 | Published: 18 Jun 2009

Hewlett-Packard Company

IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

BMC-Accenture

IT Service Management: It's About Managing Change
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett-Packard Company
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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