Purchasing Best Practices

WHITE PAPER: Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.

Posted: 20 Feb 2008 | Published: 20 Feb 2008

WHITE PAPER: Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.

Posted: 22 Jun 2009 | Published: 22 Jun 2009

WHITE PAPER: GUI building tools allow developers to spend less time and money creating Java GUIs, because they can focus on creating application-specific functionality rather than coding the low-level logic required for GUIs to run.

Posted: 04 Feb 2009 | Published: 04 Feb 2009

WHITE PAPER: In order to ensuring the EDW will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process.

Posted: 19 Jan 2009 | Published: 19 Jan 2009

WHITE PAPER: This paper will show you how to navigate around the usual hurdles and deliver collaborative BI that works.

Posted: 30 May 2008 | Published: 30 May 2008

WHITE PAPER: This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.

Posted: 10 Aug 2009 | Published: 10 Aug 2009

WHITE PAPER: One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

Posted: 26 Jan 2009 | Published: 26 Jan 2009

WHITE PAPER: To gain greater business insight and transparency, organizations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analyzed.

Posted: 26 Jan 2009 | Published: 26 Jan 2009

WHITE PAPER: In this paper a 20 year veteran in the chemical manufacturing sector provides Best Practices for BPLM enabled SAP implementations.

Posted: 04 Nov 2009 | Published: 04 Nov 2009

WHITE PAPER: The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects.

Posted: 08 Oct 2009 | Published: 08 Oct 2009

WHITE PAPER: In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).

Posted: 16 Mar 2009 | Published: 16 Mar 2009

WHITE PAPER: Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications.

Posted: 26 Jan 2009 | Published: 26 Jan 2009

WHITE PAPER: Read the second chapter of the Cloud Computing E-Book and learn what developers should consider before moving applications to the cloud and to what extent they will have to re-think familiar go-to languages to make apps work in the cloud.

Posted: 07 Oct 2009 | Published: 07 Oct 2009

WHITE PAPER: This Dell High Availability Solutions Guide for Microsoft Hyper-V introduces different options to implement HA for Hyper-V environments.

Posted: 11 Dec 2008 | Published: 11 Dec 2008

WHITE PAPER: This solutions guide details the four available networking configurations, and the advantages and disadvantages of each with an emphasis on typical Dell system configuration and the hardware offerings.

Posted: 11 Dec 2008 | Published: 11 Dec 2008

WHITE PAPER: This guide primarily focused on storage arrays based on their support for key virtualization features, such as high availability and virtual machine migration.

Posted: 11 Dec 2008 | Published: 11 Dec 2008

WHITE PAPER: This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems.

Posted: 20 Oct 2009 | Published: 20 Oct 2009

WHITE PAPER: In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.

Posted: 04 Nov 2009 | Published: 04 Nov 2009

WHITE PAPER: This expert E-Guide offers beginner tips and real-life examples for automation planning and deployment, you'll also learn proven techniques to avoid or resolve common pitfalls, so you can reap all of the perks of IT automation.

Posted: 31 Dec 2008 | Published: 31 Dec 2008

WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.

Posted: 12 Jun 2009 | Published: 12 Jun 2009

WHITE PAPER: Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.

Posted: 26 Sep 2007 | Published: 26 Sep 2007

WHITE PAPER: This paper discusses the growing tide of data security standards and regulations and the need for a sustainable security compliance strategy.

Posted: 22 Dec 2008 | Published: 22 Dec 2008

WHITE PAPER: In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools.

Posted: 29 Sep 2009 | Published: 29 Sep 2009

WHITE PAPER: Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them.

Posted: 12 Jan 2009 | Published: 12 Jan 2009