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Computer Telephone Integration

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Computer Telephone Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Strategies for Implementing Windows 10
sponsored by Flexera Software
WHITE PAPER: Universal Applications may be one of the most important features of Windows 10. However, this new technology could cause compatibility issues with apps for enterprise deployments. Find out how you can test hundreds of apps and performance levels with the push of a button and deploy Windows 10 successfully.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

Flexera Software

Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management
sponsored by CA Technologies
WHITE PAPER: Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.
Posted: 07 Sep 2016 | Published: 30 Jun 2016

CA Technologies

Cloud-based IT-as-a-Service: Providers, SLAs, and More
sponsored by Catchpoint Systems Inc.
WHITE PAPER: This white paper explores ITaaS providers, SLAs and more. Examine the keys to an ITaaS business, what reporting and analysis in the cloud can do to your business performance and revenue, and 5 reasons your SaaS business should monitor behind the firewall.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

Catchpoint Systems Inc.

Incident Magazine A practical approach to adoption
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn how adopting ITIL-based incident management is helping enterprises streamline help desk responses. Download now and let this guide answer any of the questions you may have about the implementation of incident management.
Posted: 12 Jul 2016 | Published: 01 Jan 2016

ServiceNow

Enterprise-grade Cloud Management for Openstack with Red Hat Cloudforms
sponsored by Red Hat
WHITE PAPER: Discover how to supplement OpenStack with essential, enterprise-grade cloud management and automation, thereby accelerating implementation and improving private and hybrid cloud manageability. Read on to find out more about this migration framework that additionally enables bimodal IT.
Posted: 01 Sep 2016 | Published: 31 Dec 2015

Red Hat

Where Are You on the Road to Operational Intelligence
sponsored by Splunk
WHITE PAPER: Look to your IT infrastructure for the answer.
Posted: 19 Jul 2016 | Published: 19 Jul 2016

TOPICS:  IT Management
Splunk

Selecting a Building Management System (BMS) for Sites with a Data Center or IT Room
sponsored by Schneider Electric
WHITE PAPER: This white paper provides guidance for IT professionals who are selecting software tools to manage the power and cooling infrastructure at sites with mission critical IT. Also, read on to learn the importance of cooperation, information sharing, and integration with other management systems within the data center.
Posted: 29 Aug 2016 | Published: 01 Aug 2016

Schneider Electric

CIOs Must Move IT From an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
WHITE PAPER: This service portfolio from Gartner offers an analysis of common challenges IT professionals face when communicating strategic business value, the movement from process-optimized to service optimized IT operations and understanding a business context for service delivery. Download now to receive expert recommendations.
Posted: 13 Jul 2016 | Published: 22 Feb 2016

Gartner

Magic Quadrant for Enterprise Mobility Management Suites
sponsored by IBM
WHITE PAPER: Discover the strengths and cautions for the vendors in the Enterprise Mobility Management Suites Magic Quadrant.
Posted: 02 Aug 2016 | Published: 02 Aug 2016

TOPICS:  IT Management
IBM
 
 
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