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Computer Telephone Integration

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Computer Telephone Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Endpoint Innovation for More Viable Desktop Virtualization
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Recent advances have given desktop virtualization more capabilities. Learn how this has led to a range of new use cases.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

TOPICS:  IT Management
Dell, Inc. and Intel®

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: This research report explains just how important IT is within a business. Read now to learn how the CIO role is changing and how to plan for the future.
Posted: 06 Jul 2015 | Published: 01 Aug 2014

CA Technologies.

Improve IT Agility and Efficiency: Analytics Deliver New Insights into Operational Big Data
sponsored by IBM
WHITE PAPER: In this white paper discover how IBM's IT analytics strategy stacks up to the research presented by EMA. Access now to learn why EMA remains optimistic that Netcool Operations Insight is the next step in a continuing set of leadership moves by the company.
Posted: 06 Jul 2015 | Published: 28 Feb 2014

IBM

Collaboration Systems Release 10.6 Features Overview
sponsored by Global Knowledge
WHITE PAPER: Cisco Collaboration Systems Release (CSR) 10.6, along with CUCM 10.5(2), enhances the user and administrator experiences and interactions.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

Global Knowledge

Using the latest compilier technologies on z systems
sponsored by IBM
WHITE PAPER: This paper describes the features and benefits of IBM's strategic compilers specifically designed for z Systems. Read now for the advantages of staying current with the latest compiler technology.
Posted: 17 Jul 2015 | Published: 31 Mar 2015

IBM

Mobilize Your Email with Enterprise-Grade Security and Data Protection
sponsored by Citrix
WHITE PAPER: This white paper explains how to mobilize your email with enterprise-grade security that can increase productivity, while giving IT the flexibility to meet the unique requirements of different use cases and data types.
Posted: 29 Jul 2015 | Published: 29 Jul 2015

Citrix

Strategy Considerations for Building a Security Operations Center
sponsored by IBM
WHITE PAPER: This white paper discusses the benefits of SOCs and gives essential advice on designing one that will work for you.
Posted: 24 Jun 2015 | Published: 31 Dec 2013

IBM

The Four Key Trends Impacting Mobile Infrastructure Strategy
sponsored by IBM
WHITE PAPER: Connected devices and the IoT will only continue to grow. Learn the keys to a mobile enterprise infrastructure solution.
Posted: 14 May 2015 | Published: 14 May 2015

TOPICS:  IT Management
IBM

The Total Economic Impact of IBM MobileFirst Platform
sponsored by IBM
WHITE PAPER: MobileFirst enables rapid app development, but many wonder about ROI. Learn how it boosts savings in this study.
Posted: 14 May 2015 | Published: 14 May 2015

TOPICS:  IT Management
IBM
 
 
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