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Computer Telephone Integration

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Computer Telephone IntegrationWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

The Great Debate: One Integrated Business System VS. Siloed Applications
sponsored by NetSuite
WHITE PAPER: This resource explores the challenges of siloed software applications, and describes how an integrated business system can give you the power to conquer operational inefficiency and support business growth.
Posted: 13 Feb 2014 | Published: 31 Dec 2013

NetSuite

Nexans simplifies data center operations to ensure scalability
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this case study, read up on how one organization overcame the complex IT challenges that ensued after acquiring an overseas company by adopting a cloud solution. Click to read about the benefits of a more scalable infrastructure and standardized and automated management.
Posted: 04 Mar 2014 | Published: 31 Jul 2013

Hewlett-Packard Limited

The Implication of Technology Trends for the CIO
sponsored by Hewlett-Packard Limited
WHITE PAPER: This valuable resource discusses the impact of user-driven technology – ranging from cloud computing to social media - mean for the enterprise and for the CIO's role in building a successful business.
Posted: 14 Feb 2014 | Published: 14 Feb 2014

Hewlett-Packard Limited

The CIO Imperative: Think Business
sponsored by Peak 10
WHITE PAPER: This resource offers a set of perspectives on how to view the World of Many Clouds and what steps you can take to align your cloud strategy to capitalize on it. It also lays out the evolving model for IT services consumption, with the role of IT emerging as a services broker for lines of business.
Posted: 20 Mar 2014 | Published: 03 Mar 2014

Peak 10

Power of Convergence: Dell VRTX Empowers Small, Remote & Mobile Environments with Purpose Built Platform
sponsored by Dell India
WHITE PAPER: Check out this informative paper to find out how this converged infrastructure hardware can help you modernize ROBO data centers.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

Dell India

PPM: What's the ROI?
sponsored by CA Technologies.
WHITE PAPER: This informative white paper offers an in-depth look at the benefits and ROI of one PPM suite that combines project, resource, and financial management with comprehensive portfolio analysis and assessment. Read now to view an example business case, and discover the benefits this technology could offer you.
Posted: 15 Apr 2014 | Published: 31 Aug 2012

CA Technologies.

Social Media: A Unified Strategy for Success
sponsored by Hootsuite
WHITE PAPER: In order to uncover the true value of social media, companies should employ a unified social media strategy across all departments. View this informative white paper to learn how to craft a cross-functional approach to social media, and explore the challenges and opportunities for social media in various departments.
Posted: 16 Apr 2014 | Published: 16 Apr 2014

Hootsuite

Align IT Operations with Business Priorities
sponsored by BMC Software
WHITE PAPER: This whitepaper covers the obstacles of modernizing your data center, a solution for doing so and the benefits of making the shift.
Posted: 23 Dec 2013 | Published: 23 Dec 2013

BMC Software

Standardize Your ITSM
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper describes a 4-step process for standardizing IT service management (ITSM) to improve efficiency across service desks without exceeding budgets.
Posted: 03 Mar 2014 | Published: 31 Dec 2012

Hewlett-Packard Company
 
 
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