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Computer Telephone Integration

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Computer Telephone Integration White Papers (View All Report Types)
 
Why is Customer Service So Bad at Handoffs?
sponsored by [24]7
WHITE PAPER: 64% of consumers start their customer service journeys online. Where are the rest going? Access this white paper to learn about automated phone's role in customer experience and how your company can connect Web, IVR, mobile, and social media touch points.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

The 13 Commandments of DevOps
sponsored by OutSystems
WHITE PAPER: DevOps isn't just a buzzword; it's a paradigm shift that impacts the main pillars of an organization: people, processes, and tools. Access this white paper to uncover the 13 guiding principles to ensure that your DevOps initiative is successful.
Posted: 12 Jul 2017 | Published: 12 Jul 2017

OutSystems

FlashStack: Energizing IT
sponsored by Pure Storage
WHITE PAPER: Are you taking full advantage of data center technical innovations? If not, access this sheet to get a bird's eye view of FlashStack, a flash-integrated converged infrastructure that will flex, scale, and support the services, apps, and rate of change that you need to maintain a competitive advantage.
Posted: 18 Jul 2017 | Published: 18 Jul 2017

Pure Storage

Magic Quadrant for Integrated Systems
sponsored by Dell EMC
WHITE PAPER: Understand Gartner's analysis of the strengths and cautions for the key vendors in the integrated systems market.
Posted: 31 May 2017 | Published: 31 May 2017

TOPICS:  IT Management
Dell EMC

Faster Business Outcomes
sponsored by Dell EMC
WHITE PAPER: IT speed and agility are vital to success in today's digital economy. Here's what you need to transform your business.
Posted: 31 May 2017 | Published: 31 May 2017

TOPICS:  IT Management
Dell EMC

Propel Your Business Into the Future
sponsored by Sage (UK) Limited
WHITE PAPER: Legacy ERP solutions don't support today's ever-changing business climate. Learn the top four reasons to upgrade.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

TOPICS:  IT Management
Sage (UK) Limited

Evaluating CI Solutions for Data Center Modernization
sponsored by Dell EMC
WHITE PAPER: Learn the framework Forrester uses to assess cloud alternatives and view a real-life example of using the TEI approach.
Posted: 31 May 2017 | Published: 31 May 2017

TOPICS:  IT Management
Dell EMC

Harnessing the Power of CI for Your Business
sponsored by Dell EMC
WHITE PAPER: Businesses know CI solutions provide competitive advantages. Learn how to apply those benefits to ROBO environments.
Posted: 01 Jun 2017 | Published: 01 Jun 2017

TOPICS:  IT Management
Dell EMC

4 Key Advantages of HCI Solutions
sponsored by Dell EMC
WHITE PAPER: Learn why 85% of organizations are deploying hyper-converged solutions.
Posted: 31 May 2017 | Published: 31 May 2017

TOPICS:  IT Management
Dell EMC
 
 
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