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Computer Telephone Integration

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Computer Telephone IntegrationWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

IBM Rational targets engineering lifecycle management
sponsored by IBM
WHITE PAPER: Access this informative white paper to learn about an engineering lifecycle management tool that provides comprehensive views into the product lifecycle, and goes beyond data integration to reduce the complexity of this process.
Posted: 26 Mar 2014 | Published: 12 Nov 2012

IBM

IT Organizations Can Achieve Relevance in the Age of Cloud
sponsored by VMware
WHITE PAPER: This whitepaper covers how implementing the cloud can help IT transform into the innovative, value driving department it needs to be to meet today's business needs.
Posted: 25 Mar 2014 | Published: 25 Mar 2014

VMware

Cisco Global Cloud Index Q&A
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
Posted: 11 Dec 2013 | Published: 11 Dec 2013

Cisco Systems, Inc.

Rising to the Challenge—Achieving Real-time Visibility across the Organization
sponsored by NetSuite
WHITE PAPER: This report explores how outdated, unintegrated information systems are preventing effective financial management and analytics, and describes how you can achieve real-time visibility across your organization.
Posted: 13 Feb 2014 | Published: 31 Dec 2013

NetSuite

BMC Atrium Discovery and Dependency Mapping
sponsored by BMC Software
WHITE PAPER: This whitepaper discusses a solution that can end the days of manual audits in your data center with more accurate mapping practices.
Posted: 16 Dec 2013 | Published: 15 Dec 2009

BMC Software

The Business Context of Aligning IT with the Organization
sponsored by IBM
WHITE PAPER: This whitepaper details how to get IT aligned with your business needs in the increasingly dynamic and globalized business world.
Posted: 04 Apr 2014 | Published: 05 Apr 2013

IBM

Best Practices for Optimizing Flash Media Performance in Embedded Applications
sponsored by HGST
WHITE PAPER: This white paper describes the need for optimizations to take place during the system design process, and highlights best practices for embedded system designers.
Posted: 17 Apr 2014 | Published: 31 Mar 2013

HGST

IBM PureFlex and Flex System: Infrastructure for IT Efficiency
sponsored by IBM
WHITE PAPER: Check out this exclusive resource to discover how IBM PureSystems has helped numerous organizations improve their IT efficiency.
Posted: 06 Mar 2014 | Published: 31 Jul 2013

IBM

Transforming IT Processes  and Culture to Assure Service
sponsored by CA Technologies.
WHITE PAPER: Delivering high quality services and applications relies on the ability of IT professionals to keep networks running smoothly with effective monitoring and management strategies. This guide explores ways to improve IT operational efficiency and assure service quality for your end-users.
Posted: 24 Jan 2014 | Published: 30 Nov 2011

CA Technologies.
 
 
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