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Computer Telephone Integration

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Computer Telephone IntegrationWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

A Consolidated Platform for Next-Generation Firewall and Secure Web Gateway Services
sponsored by Fortinet, Inc.
WHITE PAPER: This white paper first defines next-generation firewalls, secure web gateways, and their capabilities, and then specifically discusses the Fortinet FortiGate NGFW and the results of ESG Lab's evaluation and testing of the device.
Posted: 16 Oct 2014 | Published: 30 Sep 2014

Fortinet, Inc.

HP Financial Services in brief
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper explores the investment solutions that support the transition to the updated styles of IT. Learn how these solutions can provide the flexibility for change that new technology is bringing and how it can adapt to future requirements.
Posted: 21 Oct 2014 | Published: 31 Dec 2013

Hewlett-Packard Limited

Stop the Finger-Pointing: Managing Tier 1 Applications with VMware vCenter™ Operations Management Suite™
sponsored by VMware, Inc.
WHITE PAPER: This exclusive whitepaper will show you how to take a new approach the operations management that will help IT identify the source of problems and end the constant finger pointing.
Posted: 10 Oct 2014 | Published: 11 Oct 2012

VMware, Inc.

Five Secrets of Highly Effective Data Centers
sponsored by CISCO & INTEL®
WHITE PAPER: This white paper examines 5 important strategies that organizations have adopted to overcome the limits of traditional IT infrastructure and transform their data centers to support innovation and growth.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

CISCO & INTEL®

Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

Big Data, Move it up the Value Chain
sponsored by Rackspace
WHITE PAPER: The following article examines the challenge of moving IT up the value chain and explores how with a 3 step approach to big data, you can do so easily as well as increase operational efficiency, customer service delivery, and more.
Posted: 06 Oct 2014 | Published: 06 Oct 2014

Rackspace

IDC Flash: IBM Releases IAM for Mobile, Cloud and Enterprise
sponsored by IBM
WHITE PAPER: Gain insights into IBM's threat-aware IAM solutions focused on enabling identity as the new security perimeter.
Posted: 09 Oct 2014 | Published: 29 Nov 2013

IBM

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: In this white paper, learn how to assess your IT people spend and position IT as a central driver of business growth. Discover how to cut costs while increasing efficiency with an effective outsourcing strategy that includes a hybrid cloud environment with server virtualization.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace

Exploring the 6 Biggest Challenges in Education
sponsored by Fujitsu
WHITE PAPER: Access this white paper to learn how to address the 6 biggest challenges and opportunities in a changing education sector. Read on to learn about fresh approach to ICT that can help you get on the path to an upgraded ICT infrastructure.
Posted: 06 Oct 2014 | Published: 03 Oct 2014

Fujitsu
 
 
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