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Computer Telephone Integration

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Computer Telephone Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Chrome Enterprise Feature Overview
sponsored by Google Cloud
WHITE PAPER: Enterprise-ready Chrome devices meet the needs of a mobile workforce while offering streamlined IT operations and lower TCO.
Posted: 21 Nov 2017 | Published: 21 Nov 2017

TOPICS:  IT Management
Google Cloud

Splunk's Top Predictions for AI, Machine Learning, IoT, and More
sponsored by Splunk
WHITE PAPER: AI and machine learning, IoT, DevOps collaboration, security and more – how can you tell which factors will be a flash in the pan vs. trends that will have an everlasting effect on the shape of the data management landscape? Uncover Splunk's top predictions to find out what trends will help shape 2018.
Posted: 14 Dec 2017 | Published: 14 Dec 2017

Splunk

Data Insights and Control for the Service Provider Business Model
sponsored by NetApp
WHITE PAPER: Read this white paper to learn proven strategies for providing successful infrastructure service lifecycle management. Then, you'll explore a program that can compare metrics consistently across vendors and platforms, attach costs to any data collected, and more.
Posted: 29 Sep 2017 | Published: 31 Aug 2017

NetApp

7 Questions to Ask Before Your Next Digital Transformation
sponsored by Google Cloud
WHITE PAPER: The way we do business is changing. With new technologies available to improve customer experience, management, security and more, there's few organizations that haven't started the process of digitizing their business for a competitive edge. Find out the key questions CIOS are asking as they consider their next digital investment.
Posted: 21 Nov 2017 | Published: 21 Nov 2017

TOPICS:  IT Management
Google Cloud

Keys to Designing Your Modern Workplace
sponsored by Microsoft
WHITE PAPER: Have you provided your employees with the tools and spaces needed to ensure they're fulfilling their best potential? Find out in this paper, which details how to design dynamic workspaces that tap into your employees' creativity.
Posted: 07 Dec 2017 | Published: 31 Dec 2016

Microsoft

Software Development Patterns and Processes for Continuous Application Modernization
sponsored by Red Hat
WHITE PAPER: This white paper illustrates three specific software development patterns with which you can modernize existing apps. Read on to use these techniques to help establish a practice for continuous modernization, to extend the life of existing apps, and to determine when it is necessary to rewrite from scratch.
Posted: 30 Oct 2017 | Published: 31 Dec 2016

Red Hat

IT Service Management for Enterprise
sponsored by Cherwell
WHITE PAPER: Find out how to increase your adaptability and gain a competitive advantage with ITSM.
Posted: 28 Jun 2017 | Published: 28 Jun 2017

TOPICS:  IT Management
Cherwell

Why Service Desk Consolidation Is Essential for IT Leaders
sponsored by Cherwell
WHITE PAPER: Technology has become an important element for all business functions. Find out why it's crucial to consolidate.
Posted: 21 Jul 2017 | Published: 21 Jul 2017

TOPICS:  IT Management
Cherwell

IT Infrastructure Library Made Easy
sponsored by Cherwell
WHITE PAPER: Discover the best practices framework to integrate people, processes and technology.
Posted: 28 Jun 2017 | Published: 28 Jun 2017

TOPICS:  IT Management
Cherwell
 
 
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