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Computer Telephone Integration

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Computer Telephone Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

License Management Using Unified Asset and Service Management
sponsored by Global Knowledge
WHITE PAPER: Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 29 Mar 2015 | Published: 31 Dec 2014

Global Knowledge

Best-In-Class Attributes for Today's Optimized IT Infrastructure
sponsored by Hewlett-Packard Company
WHITE PAPER: What does it mean to have the "best-in-class" attributes for today's optimized IT infrastructure? Is it a title that's within in reach for your own organization? Access the following inforgraphic to find out if your IT infrastructure has got what it takes to be truly optimized.
Posted: 14 Apr 2015 | Published: 25 Mar 2015

Hewlett-Packard Company

The Hidden Costs of Open Source and Homegrown Applications
sponsored by SERENA Software, Inc.
WHITE PAPER: This white paper presents a cost-benefit analysis of open source software vs. commercial options.
Posted: 07 Apr 2015 | Published: 31 Dec 2014

SERENA Software, Inc.

Boost your VDI Confidence with Monitoring and Load Testing
sponsored by LoginVSI
WHITE PAPER: This white paper describes the VDI lifecycle. Explore two platforms that together, provide complete coverage throughout the VDI lifecycle – one for the testing and validation phases of VDI projects and the other for VDI performance monitoring once the project moves into the production phase.
Posted: 01 Apr 2015 | Published: 31 Mar 2015

LoginVSI

PPM Software, Evolved: A Buyer's Guide for Today's Project Teams
sponsored by Workfront
WHITE PAPER: This resource discusses the 5 failings inherent in many Project Portfolio Management (PPM) tools that you need to watch out for when selecting a solution for your business.
Posted: 21 Apr 2015 | Published: 21 Apr 2015

Workfront

How Five IT Leaders Transformed Their Businesses With Cloud Communications
sponsored by 8x8, Inc.
WHITE PAPER: Access this white paper to find out how five companies improved their communications using CaaS.
Posted: 16 Apr 2015 | Published: 16 Apr 2015

8x8, Inc.

New Methods to Improve your IT Service Management
sponsored by Unisys
WHITE PAPER: Read this white paper to learn how to improve your business processes and gain efficiency by addressing serveral questions regarding your ITSM practices.
Posted: 05 May 2015 | Published: 05 May 2015

Unisys

The CIO Paradox: Delivering Better Services to the Enterprise
sponsored by Unisys
WHITE PAPER: This exclusive whitepaper explains how IT can become a business services provider to the enterprise using multi-sourced business services platforms that provide the business with immediate, personalized access to services required for effective performance. Read on to learn more.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

IDC Report: Modernizing Enterprise Application Environments
sponsored by NetApp
WHITE PAPER: The biggest risk for an IT organization is falling behind. Learn how to plan for changes to your storage infrastructure.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

TOPICS:  IT Management
NetApp
 
 
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