IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Computer Telephone Integration

RSS Feed    Add to Google    Add to My Yahoo!
Computer Telephone Integration White Papers (View All Report Types)
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Compete Big by Achieving Business Outcomes with Improved IT Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Access this white paper to find out how eight different companies drove significant business benefits by deploying converged infrastructure technologies.
Posted: 04 Nov 2015 | Published: 27 Feb 2015

Hewlett Packard Enterprise

Transforming Business Processes with Agile Integrated Platforms
sponsored by SAP
WHITE PAPER: In the following white paper, uncover the importance of choosing the right agile integrated cloud vendor and learn about a system that promises to bring the agility, flexibility, and functionality needed to remain competitive now and in the future. Access now to learn more.
Posted: 19 Nov 2015 | Published: 19 Nov 2015


National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

Strengths and Weaknesses of a Dynamic ITSM Tool
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper breaks down the strengths, weaknesses, opportunities, and threats of a dynamic IT service management (ITSM) solution that embraces the shift of helping multiple business units realize new efficiencies.
Posted: 21 Oct 2015 | Published: 20 Jul 2015

Hewlett-Packard Enterprise

Service Delivery Refresh Delivers High ROI, Efficiency
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a leading telecom provider in Ireland restructured their reactive IT service management (ITSM) framework to one that is proactive. Learn how this new automated service delivery model achieved significant savings, better customer service ratings, and more.
Posted: 18 Nov 2015 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

7 Reasons to Choose a Managed Service Provider for IT Modernization
sponsored by Unisys
WHITE PAPER: Keeping up with rapid technological growth can put you in over your head. Access this white paper to learn why implementing alone doesn't make sense, and how a managed service provider strategy can help.
Posted: 27 Oct 2015 | Published: 27 Oct 2015


Top 5 Ways IT Executives Risk Irrelevance
sponsored by BitDefender
WHITE PAPER: This resource explains how IT executives can lessen the risk of becoming irrelevant by changing their approach to technological innovations and avoiding common pitfalls.
Posted: 03 Nov 2015 | Published: 02 Nov 2015


Edge for the Mobile User Responsive and Secure Capability
sponsored by Unisys
WHITE PAPER: This white paper examines how the Edge Service Management by Unisys can empower your mobile workforce with all the tools and information they need to quickly and easily manage their IT service needs while staying connected to the enterprise from anywhere and on any device. Access now and learn about the benefits it can bring to your business.
Posted: 21 Oct 2015 | Published: 21 Oct 2015


Taming IT Complexity with Managed Services
sponsored by IBM
WHITE PAPER: This white paper explores a managed services strategy that enables you to take advantage of a flexible hybrid IT infrastructure and keep pace with today's demands.
Posted: 10 Nov 2015 | Published: 10 Nov 2015

Visit - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement