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Computer Telephone Integration

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Computer Telephone Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Where Are You on the Road to Operational Intelligence
sponsored by Splunk
WHITE PAPER: Look to your IT infrastructure for the answer.
Posted: 19 Jul 2016 | Published: 19 Jul 2016

TOPICS:  IT Management
Splunk

Leading the Data-Driven Transformation: The CIO & The New Age of Data Quality
sponsored by Trillium Software
WHITE PAPER: Discover the top 6 challenges modern CIOs face, and explore how to leverage data quality to propel CIO success. Learn the best practices for sustainable information management strategies, allowing your CIOs to transform your business models through data-driven digitization.
Posted: 15 Aug 2016 | Published: 01 Aug 2016

Trillium Software

Realising Possibilities in the Cloud: The Need for a Trusted Broker
sponsored by BT
WHITE PAPER: Managing workloads across hybrid environments demands converged skills that few enterprises or suppliers currently possess. It's important that enterprises remain vigilant and demand more from their cloud suppliers. In this white paper, find out the top 5 credentials suppliers should have to make it on your shortlist.
Posted: 22 Aug 2016 | Published: 29 Aug 2014

BT

Getting Started with Splunk for Container Monitoring
sponsored by Splunk
WHITE PAPER: Monitor and troubleshoot your container ecosystem.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

TOPICS:  IT Management
Splunk

Cloud-based IT-as-a-Service: Providers, SLAs, and More
sponsored by Catchpoint Systems Inc.
WHITE PAPER: This white paper explores ITaaS providers, SLAs and more. Examine the keys to an ITaaS business, what reporting and analysis in the cloud can do to your business performance and revenue, and 5 reasons your SaaS business should monitor behind the firewall.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

Catchpoint Systems Inc.

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 11 Aug 2016 | Published: 11 Aug 2016

Red Hat

Aberdeen: Get a Technical Support Makeover and Transition to an ITSM Star
sponsored by ServiceNow
WHITE PAPER: This white paper examines how by transitioning to modern ITSM systems, IT departments can transform themselves from an archaic, inefficient, ad hoc model into a capable operation that not only fixes IT issues quickly, but also boosts the entire organization. View now and learn how to get started.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Reducing Cyber Risk in the Legal Sector: The Blurred Boundaries of Trust
sponsored by LogRhythm, Inc.
WHITE PAPER: Download this white paper to shore up your legal firm's cybersecurity defenses by adopting security intelligence tools, as well as examine the top five use-cases for centralized monitoring within the legal sector. Learn how to reduce risk through faster detection and response by identifying key areas of vulnerability.
Posted: 22 Jul 2016 | Published: 22 Jul 2016

LogRhythm, Inc.

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit
 
 
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