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Computer Telephone Integration

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Computer Telephone IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

The Weather Channel Uses Fast IT to Harness Data
sponsored by Cisco Systems, Inc.
WHITE PAPER: Download this white paper to learn how The Weather Company rebuilt their data platform to transition from a cable network to a digital media company. By moving forecasting to the cloud, The Weather Company ingests and analyses data through a rich set of API allowing them to predict weather in 2.8 billion locations 15 times an hour.
Posted: 27 Nov 2014 | Published: 28 Nov 2014

Cisco Systems, Inc.

EMC IT: Leading the Transformation
sponsored by EMC
WHITE PAPER: Check out this research to learn which methods organizations are using to reap the benefits of cloud computing. You'll also examine how one IT approach allows you to transform IT, your organization, and the role of employees in the organization through virtualization, hybrid cloud, and IT-as-a-Service.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

EMC

IT Admins Master the Cloud and Boost your Career
sponsored by ControlNow
WHITE PAPER: Technology is changing, more and more organizations are moving to the cloud. Evenmore profound, the role of the IT admin can and will change with the proper harnessing of these cloud technologies – and change for the better. This white paper explores how the cloud will change IT admin functions in the coming years.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

ControlNow

Virtual and physical. Public and private. Hourly and monthly.
sponsored by IBM
WHITE PAPER: Access this resource to learn how you can leverage a unified platform that provides any cloud infrastructure, whether it is private or public, deployed on demand and in real time. Read on to learn how this approach delivers power and performance, improved automation and control, increased flexibility and scalability, and more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

IBM

The Self-Service Password Reset Checklist
sponsored by Tools4ever
WHITE PAPER: This white paper will help your organization to determine whether investing in a self-service password reset solution is worth it, providing a checklist of issues that your company may encounter along the way and a number of solutions to save you time and money.
Posted: 08 Dec 2014 | Published: 08 Dec 2014


Web Application Firewall Buying Guide
sponsored by Imperva
EGUIDE: In this buyer's guide, experts explain how a WAF works, describe the features that different WAFs possess, and reveal how to weight these factors in selecting the right WAF to protect your enterprise's sensitive data.
Posted: 16 Dec 2014 | Published: 16 Dec 2014

Imperva

No IT for a Day: What Does it Mean for your Business?
sponsored by ControlNow
WHITE PAPER: Download this exclusive whitepaper now to discover the real cost of downtime and uncover some best practices to avoid downtime.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

ControlNow
 
 
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