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Computer Telephone Integration

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Computer Telephone IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Secure Identity and Smart Employee ID Solutions
sponsored by HID
VIDEO: This short video introduces HID Global's innovative approach to access management, in which one single ID credential provides fast, convenient access to doors, data, and cloud applications.
Posted: 17 Oct 2014 | Premiered: 17 Oct 2014

HID

Time for a New Coloracation Provider? 5 Ways to Know for Sure
sponsored by Iron Mountain
WHITE PAPER: Your data center colocation choices are of the utmost importance. The wrong choice can put you at risk of downtime, exceeding capacity, unsuccessful disaster recovery, or regulatory noncompliance. Access this resource to learn the 5 ways to know if it's time to search for a new colocation provider.
Posted: 21 Oct 2014 | Published: 20 Oct 2014

Iron Mountain

How Can You Ensure Stability and Reliability?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can provide the stable and proven enterprise platform you need to bring new levels of simplicity to your IT operations while ensuring your underlying infrastructure is completely secure.
Posted: 08 Oct 2014 | Published: 08 Oct 2014

Red Hat

The Definitive Guide to Cloud Adoption
sponsored by Cisco & Fujitsu
WHITE PAPER: This white paper allows you to cut through the market hype, acronyms, and buzzwords to get a clearer understanding of what the various cloud models have to offer. Read on to get best practice and practical approaches to make cloud adoption as simple and beneficial as possible.
Posted: 21 Oct 2014 | Published: 31 Dec 2011

Cisco & Fujitsu

Protecting Your Critical Data with Integrated Security Intelligence
sponsored by IBM
WHITE PAPER: Access this white paper to gain actionable insights that can help you reduce security risks and boost compliance.
Posted: 08 Oct 2014 | Published: 30 Apr 2013

IBM

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company
sponsored by IBM
WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud.
Posted: 07 Oct 2014 | Published: 01 Feb 2014

IBM

Molina Healthcare Ramps Up Fast for Claims Processing Spikes with VBlock
sponsored by VCE
WHITE PAPER: This case study examines how Molina was able to increase application performance and speed provisioning while reducing data center footprint. Read on to learn how they were able to deliver an agile infrastructure capable of meeting increased SLAs by consolidating their infrastructure on Vblock™ Systems.
Posted: 06 Oct 2014 | Published: 02 Oct 2014

VCE
 
 
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