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Computer Telephone Integration

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Computer Telephone IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Rethinking IT Integration for Cloud, Big Data, Mobile and Social Technologies
sponsored by IBM
WHITE PAPER: Find out how cloud, big data, mobile and social technologies can impact B2B and internal integration strategies.
Posted: 07 Jul 2014 | Published: 31 May 2014

IBM

Solution Spotlight: Develop a device-agnostic mobile device strategy
sponsored by IBM
EGUIDE: Explore this expert e-guide to learn how you an design and implement your own BYOD strategy. Read on to learn more.
Posted: 24 Jun 2014 | Published: 16 Jun 2014

IBM

Put Your Customers First with Agile, Powerful and Comprehensive IT Monitoring Software
sponsored by CA Nimsoft
WHITE PAPER: This exclusive resource details an IT monitoring solution that can give you're the visibility you need to run an efficient data center.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

CA Nimsoft

Cloud Breaks IT: How a Broker Platform Can Help IT Harness the Power of Cloud
sponsored by Gravitant
WEBCAST: This exclusive webcast details how the cloud is not as easy, fast and cheap as people assume and offers cloud service brokerage as an important tool.
Posted: 18 Jul 2014 | Premiered: Jul 18, 2014

Gravitant

How Small and Midsize Data Centers Can Benefit from Unified Infrastructure
sponsored by Cisco
WHITE PAPER: Explore this in-depth resource to learn how small and midsize enterprise data centers can benefit from unifed or converged infrastructures, and also learn four popular misconceptions regarding converged infrastructure that clarify what the system brings to data center management. Read on now to learn more.
Posted: 10 Jul 2014 | Published: 31 Dec 2013

Cisco

Implementing Three-Tier Application on Cisco Unified Computing System Using Open Source Stack
sponsored by Cisco
WHITE PAPER: Explore this in-depth guide to learn how to implement three-tier enterprise applications on a Cisco UCS system. This resource gives a technology breakdown of the system with a majority of its components and pieces, as well as how you can go about implementing your applications using open source stack.
Posted: 11 Jul 2014 | Published: 31 Jul 2011

Cisco

HEAT Service Management Trial
sponsored by FrontRange Solutions Inc.
SOFTWARE DEMO: Click on the link to gain access to a software demo from FrontRange.
Posted: 17 Jul 2014 | Premiered: 17 Jul 2014

FrontRange Solutions Inc.
 
 
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