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Computer Telephone Integration

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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Making the Case for Automation
sponsored by Embotics
WEBCAST: As the virtualization infrastructures' scale increases, so too does the difficulty of management. Traditional management techniques can be rendered completed ineffective by virtual data center growth leading to uncontrolled virtual machine sprawl and wasted hardware resources. Automation may be able to solve these issues. Tune in to learn more.
Posted: 23 Aug 2016 | Premiered: Jun 8, 2016

Embotics

Velostrata Use Case: Smart Migration
sponsored by Velostrata
CASE STUDY: Access this white paper to learn about Velostrata, a cloud workload mobility software that can enable organizations to move enterprise workloads to the public cloud in minutes, while controlling and automating where data resides.
Posted: 18 Aug 2016 | Published: 18 Aug 2016

Velostrata

Building a Real-Time Hybrid Cloud with Velostrata
sponsored by Velostrata
WHITE PAPER: This white paper discusses one possible solution, Velostrata – a cloud workload mobility software that can move enterprise workloads to the cloud in mere minutes while controlling and automating storage. Access now, to see how your enterprise may benefit from implementing a cloud mobility software.
Posted: 15 Aug 2016 | Published: 15 Aug 2016

Velostrata

Linking App Development to Hybrid Cloud Operations
sponsored by Embotics
WEBCAST: Learn about issues facing cloud application development today. Discover how IT can enable the high-speed, automated, highly interconnected nature of DevOps while at the same time ensuring proper controls.
Posted: 22 Aug 2016 | Premiered: Feb 29, 2016

Embotics

Infrastructure as a Service: The Key to Innovation
sponsored by VMware
WHITE PAPER: Once orderly and predictable, the rulebook has been thrown out the window and it has become a mad dash for consumer attention in the business-to-consumer (B2C) marketplace. Legacy architectures are too slow making IaaS a smart choice. Access this white paper to learn strategies to get the most out of your IaaS.
Posted: 22 Aug 2016 | Published: 22 Aug 2016

VMware

Common Hyper-Converged Network Concerns and Solutions
sponsored by NTT ICT
EGUIDE: Do your apps require either very high or very specific performance? Discover in this expert guide how to identify and resolve hyper-converged networking bottlenecks by implementing a dedicated storage network and examining how data is stored within your architecture.
Posted: 09 Aug 2016 | Published: 09 Aug 2016

NTT ICT

Empowering IT to Transform and Take Advantage of Revolutionary Technologies
sponsored by IBM
WHITE PAPER: This white paper investigates the core issues holding IT organizations back from contributing to business innovation. Find out how adopting enterprise-ready, open-source database technology can mitigate strained IT resources, and empower your organization with both improved performance and cost-efficiency.
Posted: 22 Aug 2016 | Published: 29 Jul 2016

IBM
 
 
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