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Computer Telephone Integration

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Computer Telephone Integration Reports
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010


Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010


Questions to Ask Your cloud Service Provider
sponsored by Intel Security
WHITE PAPER: Leverage these questions as you vet CSPs. Determine who has access to your data, how your data is kept private and more.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

TOPICS:  IT Management
Intel Security

IT Security 101: Thinking Like a Cybercriminal?
sponsored by LogicNow
EBOOK: Understanding how the threat landscape is maturing means getting to grips with how cybercriminals think. This e-book illustrates 6 key considerations for bolstering cybersecurity. Download it now to establish an effective system to proactively address potential threats across the entire cyber landscape.
Posted: 27 Oct 2016 | Published: 27 Oct 2016


Enabling the Full Potential of Windows 10
sponsored by Microsoft
WHITE PAPER: Explore some of the challenges facing client computing, security, and compliance teams and how these challenges can be addressed through the deployment of Windows 10. You'll also learn how well current hardware takes advantage of these core functions and features.
Posted: 27 Oct 2016 | Published: 30 Oct 2015


2016 Data Protection Vertical Industry Findings
sponsored by Intel Security
WHITE PAPER: Did you know 68% of breaches require public disclosure? Understand the trends related to data loss.
Posted: 27 Oct 2016 | Published: 27 Oct 2016

TOPICS:  IT Management
Intel Security

Simplify IT Infrastructure and Accelerate Time-to-Value Via Hyperconverged Systems
sponsored by Softchoice Corporation
DATA SHEET: Find out how to combat IT challenges with a best-in-class hyperconverged system that helps to simplify IT infrastructure, accelerate time-to-value, deliver greater reliability, and more.
Posted: 24 Oct 2016 | Published: 24 Oct 2016

Softchoice Corporation

7 Ways to Make Yourself Harder to Hack
sponsored by LogicNow
WHITE PAPER: Whether you call it layered security or defense in depth, layers of control buys you time to respond effectively. Access now to learn more about integrated tools that cover security and network management for MSPs.
Posted: 25 Oct 2016 | Published: 25 Oct 2016


Healthcare Ransomware Attacks: The Critical Role of Backup and 5 Steps for Response
sponsored by Xerox
EGUIDE: In early 2016 alone, healthcare organizations saw a 300% increase in daily ransomware attacks from 2015. That's why Harun Rashid, CIO of Children's Hospital of Pittsburgh, has provided 6 pointers for the prevention of a ransomware attack. And in the event that attacks still get through, read through Reda Chouffani's 5 steps for effective response.
Posted: 20 Oct 2016 | Published: 19 Oct 2016

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