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Computer Telephone Integration

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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

The Top 9 Mistakes in Data Center Planning
sponsored by Schneider Electric
WHITE PAPER: Explore this asset to arm yourself against the 9 big mistakes when expanding your data center. Ignoring them increases the likelihood that your organization will encounter failure like many before.
Posted: 12 Nov 2014 | Published: 27 Nov 2012

Schneider Electric

CA Nimsoft Monitor Powers Up Cloud Services Management for IIJ Global Solutions Singapore
sponsored by CA Technologies.
VIDEO: Access this video to learn why IIJ Global Singapore chose to offer CA Unified Infrastructure Management (CA UIM) network and systems management services as an additional solution for their enterprise clients. You'll learn how this solution delivers better visibility into cloud resources across IT to management stakeholders.
Posted: 04 Nov 2014 | Premiered: 09 Oct 2014

CA Technologies.

The Smart Alternative to DIY Infrastructure or Cloud Services
sponsored by Peak Hosting
WHITE PAPER: Read this white paper to discover which operations management service best suits your needs as you discover the costs of DIY, cloud hosting, and operations as a service. Read on to learn which best suits the needs of your organization.
Posted: 13 Nov 2014 | Published: 23 Oct 2014

Peak Hosting

Reddo Mobility: The Fast Path to Mobilizing Desktop Applications
sponsored by Reddo Mobility
WHITE PAPER: Read this white paper to learn about a new way to deliver your business critical apps to mobile interfaces without the need for coding. Your users will experience the apps as they look and feel on the desktop, but in the comfort of their hands on their smartphone or tablet.
Posted: 17 Nov 2014 | Published: 03 Nov 2014

Reddo Mobility

HP ServeIT for IT Infrastructure
sponsored by Hewlett-Packard Company
WHITE PAPER: View this white paper to discover the three preconfigured server solutions available to move your business forward offered by industry giants HP and Microsoft. Cut and slash mundane IT task times to open your days to innovation by choosing the ProLiant Gen 8 server sized right for you.
Posted: 20 Nov 2014 | Published: 29 Oct 2014

Hewlett-Packard Company

BYOD: A Complex Environment to Deploy Secure Solutions
sponsored by Gemalto
WHITE PAPER: This white paper gives an overview of a number of problems associated with mobile security, as well as several potential solutions. Read on to learn how to maximize security for mobile endpoints within your enterprise, and how to successfully implement these solutions in a rapidly changing mobile enterprise market.
Posted: 11 Nov 2014 | Published: 11 Nov 2014

Gemalto

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic
 
 
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