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Computer Telephone Integration

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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: Explore this white paper and discover new options and avenues to reallocating people costs more strategically. Tackle customer-facing technologies without increasing your spending by making your IT members partners in the experience.
Posted: 13 Nov 2014 | Published: 11 Jul 2014

Rackspace

A Powerful Foundation for Virtual Environments and Cloud Computing Infrastructure
sponsored by Intel Corporation
WHITE PAPER: Access this white paper to learn how you can virtualize any workload and create a more flexible and secure data center and deliver advanced cloud computing functionality. Read on to find out how this approach allows you to strengthen security and compliance, reduce IT costs, and more.
Posted: 20 Nov 2014 | Published: 28 Feb 2013

Intel Corporation

Rack Provisioning Use Case
sponsored by Intel Data Center Manager
VIDEO: Using the Intel Data Centre Manager, you can monitor your servers in real time to uncover the true peak power performance. You can then set a policy to the peak capacity of the servers and add more to a rack without impacting performance.
Posted: 10 Nov 2014 | Premiered: 01 Oct 2014

Intel Data Center Manager

Avoiding Common Pitfalls of Evaluating and Implementing DCIM Solutions
sponsored by Schneider Electric
WHITE PAPER: In this white paper, you will uncover the three common pitfalls of deploying DCIM software and how to avoid them. DCIM automates and simplifies your data center, but misuse and carelessness do not provide the ROI your organization expects.
Posted: 14 Nov 2014 | Published: 01 Nov 2012

Schneider Electric

Automation 101
sponsored by LabTech Software
WHITE PAPER: Use this ebook as a guide to build and master automation in your IT department. These six simple steps guide you through the process and offer tips of the trade to ensure success. Download and keep this as a reference point through your automation process.
Posted: 06 Nov 2014 | Published: 16 Sep 2014

LabTech Software

Implement a More Secure Network to Keep Up with Shadow IT
sponsored by Verizon
WHITE PAPER: This white paper examines the ramifications of the growth of shadow IT and examines how you can protect against potential issues. Read on to learn how you can implement a more secure network to keep up with evolving IT demands.
Posted: 12 Nov 2014 | Published: 31 Dec 2013

Verizon

BYOD: A Complex Environment to Deploy Secure Solutions
sponsored by Gemalto
WHITE PAPER: This white paper gives an overview of a number of problems associated with mobile security, as well as several potential solutions. Read on to learn how to maximize security for mobile endpoints within your enterprise, and how to successfully implement these solutions in a rapidly changing mobile enterprise market.
Posted: 11 Nov 2014 | Published: 11 Nov 2014

Gemalto
 
 
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