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Computer Telephone Integration

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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Choose Data Center Tools Wisely
sponsored by SolarWinds, Inc.
WHITE PAPER: Access this expert e-guide to discover five key considerations you need to take into account when searching for the right system management tools for your organization. Here's the first hint: cost isn't one of them.
Posted: 21 Jan 2015 | Published: 21 Jan 2015

SolarWinds, Inc.

13 questions to ask when upgrading your HR system
sponsored by Fairsail
RESOURCE: This slideshow lists 13 questions you should ask when upgrading your HR system.
Posted: 22 Jan 2015 | Published: 20 Jun 2014

Fairsail

Enterprises Reveal Significant Room for Improvement In Their Security Defenses
sponsored by Hewlett-Packard Company
WHITE PAPER: This resource explores the results of a survey that depicts that lack of confidence that organizations have in their security defenses, and also presents an approach to detecting malware to prevent it from spreading throughout the network.
Posted: 27 Jan 2015 | Published: 27 Jan 2015

Hewlett-Packard Company

Thrive, Survive or Perish - Compute Economics
sponsored by Hewlett-Packard Company
WEBCAST: View this in-depth webcast to learn about the "new style" of IT and how a mix of tools, such as converged infrastructure, and techniques, like maintenance task automation, frees your IT staff to pursue web and app development and deployment.
Posted: 23 Jan 2015 | Premiered: Oct 22, 2014

Hewlett-Packard Company

The Benefits of Flash Storage for Database Workloads
sponsored by NetApp
WHITE PAPER: Flash storage technologies can immediately address the performance and I/O latency problems encountered by many database deployments. Read this white paper to learn how NetApp flash storage solutions can be used to accelerate performance for Oracle database environments.
Posted: 15 Jan 2015 | Published: 01 Dec 2014

TOPICS:  IT Management
NetApp

Learn About Each Module of the Allgress Insight Risk Management Suite
sponsored by Allgress
WHITE PAPER: This white paper introduces a risk management suite that enables security professionals to apply business context to security and compliance management. It also empowers business stakeholders to make informed investment decisions that align with top business priorities.
Posted: 23 Jan 2015 | Published: 23 Jan 2015

Allgress

CeBIT: 26-30 March 2015
sponsored by CeBIT
EVENT: Be our guest at CeBIT 2015 - Visit the world's leading IT trade show and conference for professionals.
Posted: 13 Jan 2015 | Published: 13 Jan 2015

 
 
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