IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Computer Telephone Integration

RSS Feed    Add to Google    Add to My Yahoo!
Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

How Big Data Revives IT Operations Analytics
sponsored by ExtraHop
EGUIDE: Big data is a fitting match for IT operations management – where the endless logs and events finally add up to more efficiency and less troubleshooting. In this expert guide, learn how IT operations pros are using analytics tools and harnessing the benefits of big data to be more productive.
Posted: 03 Feb 2017 | Published: 02 Feb 2017

TOPICS:  IT Management
ExtraHop

Kingfisher Slashes Costs of Diverse Global IT Estate with Software Asset Management Suite
sponsored by Snow Software
CASE STUDY: Kingfisher plc has a complicated IT estate—even by multinational standards. Access this case study to discover how they eliminated IT complexity by replacing multiple systems in place with the same software asset management tool worldwide. Learn how to tease out the complexity of asset management in your organization now.
Posted: 21 Feb 2017 | Published: 21 Feb 2017

Snow Software

Value Your Data: Invest for Innovation
sponsored by IBM
RESOURCE: Access this resource to gain the economic advantages from workloads that scale up dynamically and on-demand with an open IT architecture on Linux. With this infrastructure, learn how to achieve a 75% reduction in data center floor space, as well as higher performance per core.
Posted: 23 Feb 2017 | Published: 31 Dec 2015

IBM

Data Center Monitoring Tools and Tips to Keep IT in the Know
sponsored by Hewlett Packard Enterprise
EGUIDE: Data center admins have a seemingly never-ending to-do list when it comes to infrastructure monitoring. From server to equipment monitoring, it's a practice that's often difficult to juggle. Read on to view five tips to fine-tune your data center monitoring, including how to increase security and scalability.
Posted: 14 Feb 2017 | Published: 13 Feb 2017

Hewlett Packard Enterprise

Reduce the Time it Takes to Resolve IT Issues and Restore IT Services With Communication Integration
sponsored by EverBridge Inc.
WHITE PAPER: In this white paper discover a program that lets you connect the right on-call personnel with the right information to get restoration done faster. Learn how you can get detailed report and incident notifications and responses, manage group and shift calendars from one place, and more.
Posted: 20 Feb 2017 | Published: 20 Feb 2017

EverBridge Inc.

CW Benelux ezine February 2017
sponsored by ComputerWeekly.com
EZINE: In this quarter's CW Benelux ezine, we ask whether the Netherlands is suffering from digital delusion and if it is losing ground in the digital world.
Posted: 02 Feb 2017 | Published: 09 Feb 2017

ComputerWeekly.com

Strategize IT Budget and Infrastructure Planning to Secure DevOps Pipelines
sponsored by Red Hat
EGUIDE: Learn how to implement a collaborative, lightweight ITIL approach in your infrastructure, and adapt ITIL to suit your priorities by unifying ITSM and DevOps under one framework. Download now to keep a close eye on DevOps pipelines by strategizing your budget to secure container initiatives, and more.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement