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Computer Telephone Integration

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

4 Key User Virtualization Benefits for Financial Services
sponsored by AppSense
WHITE PAPER: Access this white paper to learn how user virtualization can transform the desktop into a user-centric, device independent model and explore four benefits seen by IT departments.
Posted: 19 Nov 2014 | Published: 30 Nov 2011

AppSense

Info-Tech Research declares IBM a Champion in Systems Management
sponsored by IBM
WHITE PAPER: Access this guide to examine an evaluation of 13 competitors in the systems management market. You'll be able to compare products based on functionality and price and get insight into where the market is going. On top of this, you'll learn what sets IBM apart from the competition in the systems management market.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

IBM

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: Explore this white paper and discover new options and avenues to reallocating people costs more strategically. Tackle customer-facing technologies without increasing your spending by making your IT members partners in the experience.
Posted: 13 Nov 2014 | Published: 11 Jul 2014

Rackspace

Using StorageConsole Backup Manager for IT Chargeback and Showback
sponsored by APTARE
WHITE PAPER: This white paper introduces APTARE StorageConsole Backup Manager, which automatically provides the reporting metrics to create chargeback/showback invoices that detail data consumption by group, cost of data, and bottom line total.
Posted: 18 Nov 2014 | Published: 30 Jun 2014

APTARE

Take Inventory of your Open Source Software Security
sponsored by Hewlett-Packard Company
EGUIDE: In this expert guide, Michael Cobb explains why enterprise development teams should create in-house repositories to mitigate the risks of applications built on open source code.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

Hewlett-Packard Company

5 Steps for Migrating Your Legacy Apps to the Cloud
sponsored by Rackspace
WHITE PAPER: Explore this informative resource and learn how to migrate your legacy applications to the public cloud in just 5 easy steps.
Posted: 11 Nov 2014 | Published: 06 May 2014

Rackspace

Pragmatic Approach to Data Center Management – Control and Manageability
sponsored by Avocent
WHITE PAPER: This white paper explores a pragmatic view of data center management and examines the best practices in real-world data centers for over-arching management solutions. Read on to learn how you can control costs and manage complex technology environments while achieving core objectives for availability and security.
Posted: 24 Nov 2014 | Published: 30 Sep 2010

Avocent
 
 
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