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Computer Telephone Integration

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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

University Unlocks a Better Development and Hosting Environment
sponsored by Red Hat
WHITE PAPER: In this case study, discover how an IT services group at a large public university deployed a fully-interoperable Platform as Service (PaaS) to reach their development and hosting environment goals.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

Red Hat

Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option
sponsored by IBM
WHITE PAPER: This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized.
Posted: 08 Jul 2015 | Published: 17 Jan 2014

IBM

5 Ways to Cut Costs While Improving Mobile Collaboration
sponsored by BlackBerry
WEBCAST: How can companies invest in enterprise mobility to boost collaboration, when they're simultaneously exploring ways to reduce costs? This webcast explores five key areas where businesses can optimize their IT spending. Unlock strategies that will help you cut costs while improving mobile collaboration productivity.
Posted: 13 Jul 2015 | Premiered: Jul 13, 2015

BlackBerry

Exploit New Architectures: Create Your Digital Future
sponsored by Gartner
EVENT: You're invited to Gartner Catalyst Conference, taking place September 16 through 17 in London, UK. Attend and gain access to advice from 20 Technical Professional analysts, leaving you with a blueprint for cloud and mobile project planning. Acquire crucial decision support tools to help assess, architect, and optimize digitization strategies.
Posted: 10 Jul 2015 | Published: 10 Jul 2015

Gartner

Forrester: Application Performance Management Is Critical To Business Success
sponsored by IBM
WHITE PAPER: This survey report looks at how IT managers are prioritizing their energy when it comes to application performance monitoring.
Posted: 07 Jul 2015 | Published: 28 Feb 2014

IBM

How Unified Workload Automation Enables IT Staff Productivity
sponsored by CA Technologies.
WHITE PAPER: This white paper explores a unified workload automation system that offers visibility, enables efficiency, and boosts productivity.
Posted: 14 Jul 2015 | Published: 31 Dec 2014

CA Technologies.

From MIT’s Center for Digital Business: Communicating IT’s Impact as a Business Enabler:
sponsored by Mendix
WHITE PAPER: In the following Q&A white paper, Dr. George Westerman, author of the best-selling book, The Real Business of IT, answers some interesting questions regarding the true value of IT to the business.
Posted: 23 Jul 2015 | Published: 23 Jul 2015

Mendix
 
 
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