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Computer Telephone Integration

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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

VMware Horizon Air Hybrid-Mode Bets Big on Cloud-based Desktops
sponsored by Dell, Inc., Intel and VMware
EGUIDE: VMware Horizon Air Hybrid-Mode moves virtual desktop, app, and infrastructure management to the cloud, but it unfortunately doesn't support Horizon View. In this e-guide, Independent Industry Analyst for Gabe Knuth explains why VMware is now expanding Horizon View into a cloud platform to satisfy your IT admins.
Posted: 29 Apr 2016 | Published: 27 Apr 2016

Dell, Inc., Intel and VMware

Considerations for Deploying Hybrid Clouds on Microsoft Azure and Cloud Platform
sponsored by Rackspace
RESOURCE CENTER: Learn how combining Microsoft Azure with a private cloud powered by Microsoft Cloud Platform provides the capability to leverage on-demand capacity to boost applications without typical infrastructure boundaries.
Posted: 25 Apr 2016 | Published: 25 Apr 2016

Rackspace

Data Centers at the Edge
sponsored by Schneider Electric
WEBCAST: In this webcast, you will discover the benefits and boons of localized data centers on the network edge—paving the way for new capabilities deployed into the network. Tune in now to power the digitization of your business, and learn the different data center localization offers now available.
Posted: 02 May 2016 | Premiered: May 2, 2016

Schneider Electric

Networking Infrastructure by the Numbers: An Infographic
sponsored by Dimension Data
WHITE PAPER: Discover in this infographic how one network infrastructure service delivered ICT services and support for the two-day G20 Leaders' Summit. Access now to realize the same seamless experience for your users, as well as realize significant cost reductions and extremely high availability.
Posted: 18 Apr 2016 | Published: 18 Apr 2016

Dimension Data

IT Infrastructure & Operations Management Summit 2016: Agenda at a Glance
sponsored by Gartner
RESOURCE: Learn from this agenda for Gartner's 2016 IT Infrastructure & Operations Management Summit how you can attend to discover 7 steps to start your DevOps initiative, and more. Read on to learn more about attending this conference and building a solid foundation from which to drive and deliver sustained business value.
Posted: 18 Apr 2016 | Published: 18 Apr 2016

Gartner

Empower Continuous Business Change With Hybrid IT
sponsored by CenturyLink Business
WHITE PAPER: This white paper highlights an outsourced hybrid IT model that integrates data center colocation, cloud, and managed services. Access now to see how this strategy can lower your costs, improve your infrastructures reliability and security, and empower your enterprise to continuously optimize for continuously evolving business conditions.
Posted: 12 Apr 2016 | Published: 31 Dec 2015

CenturyLink Business

Powering Digital Transformation with ITSM
sponsored by ServiceNow
EGUIDE: In this exclusive e-guide, CTO Niel Nickolaisen explores why an IT service management (ITSM) strategy is essential to driving digital transformation in your enterprise. Next, learn from expert Harvey Koeppel as he reveals 7 CIO tips for the ITSM roadmap ahead.
Posted: 28 Apr 2016 | Published: 26 Apr 2016

ServiceNow
 
 
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