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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Quantitative Analysis of a Prefabricated vs. Traditional Data Center
sponsored by Schneider Electric
WHITE PAPER: In this white paper, you will quantify the capital cost differences between prefabricated vs. traditional data centers, as well as learn why prefabrication does not come at a capex premium. Access this paper to discover the impact of rack density for both designs, and discover a side-by-side architecture comparison between prefab and "stick built".
Posted: 01 Feb 2016 | Published: 01 Feb 2016

Schneider Electric

Key trends for IT leaders in 2016 - Part 3
sponsored by ComputerWeekly.com
EBOOK: Spencer Izard, head of executive advisory programme at IDC, considers the key CIO and IT leadership trends for 2016 in this PowerPoint presentation given at the January 2016 Computer Weekly CW500 Club meeting.
Posted: 09 Feb 2016 | Published: 10 Feb 2016

ComputerWeekly.com

How IT can Become an Innovation Incubator
sponsored by Red Hat
WHITE PAPER: The following web book looks at the issues preventing IT from meeting the needs of lines of business and how senior IT decision makers can make a huge difference. Read on now and see for yourself how you can keep both the lights on and innovations streaming in, all while being cost conscious.
Posted: 15 Jan 2016 | Published: 15 Jan 2016

Red Hat

Transform Microsoft SCOM into an End-to-End Monitoring & Diagnosis Powerhouse
sponsored by eG Innovations, Inc.
WEBCAST: In this webinar, you will discover how to transform Microsoft SCOM (System Center Operations Manager) into an end-to-end application monitoring and diagnosis powerhouse. Tune in now to optimize you infrastructure monitoring for both data center and public/private cloud.
Posted: 08 Feb 2016 | Premiered: Feb 8, 2016

eG Innovations, Inc.

Key trends for IT leaders in 2016 Part I
sponsored by ComputerWeekly.com
EBOOK: Albert Ellis, CEO of recruitment company Harvey Nash Group, considers the key skill, careers and recruitment trends for 2016 in this PowerPoint presentation.
Posted: 08 Feb 2016 | Published: 08 Feb 2016

ComputerWeekly.com

The CISO Role and the Ups and Downs of Cloud Compliance
sponsored by CloudPassage
EGUIDE: In this exclusive e-guide, you will learn about the shifting roles of the chief information security officer (CISO), as well as how to extend cyber and cloud security concerns beyond your IT department to permeate all layers of leadership. Access this guide in addition to see experts highlight the ups and downs of cloud compliance.
Posted: 28 Jan 2016 | Published: 31 Dec 2015

CloudPassage

Client Study: Security Intelligence
sponsored by IBM
WHITE PAPER: This report features quantitative statistics documenting the required time, skills and the typical workflow IT security teams utilize to investigate suspected network attacks, security breaches and recognized data loss scenarios. Uncover findings from 196 US IT and IT security practitioners.
Posted: 25 Jan 2016 | Published: 31 Jul 2015

IBM
 
 
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