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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

5 Legacy Mobilization Projects to Consider in 2015
sponsored by Open Legacy
WHITE PAPER: This brief white paper highlights 5 legacy mobilization projects to consider in 2015. Read now and focus on creating solutions that drive customer satisfaction, revenue generation, and employee productivity.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Open Legacy

Evaluating RMM Solutions Three key criteria for growth-oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This guide gives you three criteria to consider when choosing the RMM solution that's best for your business.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Management Tips for your Mobility Initiative
sponsored by Dell, Inc. and Intel®
EGUIDE: Access this exclusive e-guide to discover the importance of investing in mobile infrastructure and learn the steps to take in order to secure a mobile infrastructure within your organization. Additionally, explore ways to keep your mobility initiative under control.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

Dell, Inc. and Intel®

Guide to IT Service Optimization Maturity
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper provides a comprehensive breakdown of the 5 levels of IT service optimization maturity.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

TeamQuest Corporation

Delivering 24/7 Access to NC State University Users
sponsored by NVIDIA/VMware
CASE STUDY: Access this case study to learn how one education institute adopted virtualized desktops to deliver desktop services to students, faculty, and staff at anytime, anywhere, and on any device. Explore the benefits of this approach and learn how it provides a consistent, reliable end-user experience.
Posted: 02 Jun 2015 | Published: 31 Jan 2014


Four Key Principles for a Successful DevOps Journey
sponsored by Hewlett-Packard Company
BROCHURE: Access this resource today to learn how DevOps can help your organization improve application release velocity with 4 key principles: Collaboration, automation, and 2 more.
Posted: 23 Jun 2015 | Published: 28 Nov 2014

Hewlett-Packard Company

14 Essential Elements of a Successful Legacy Modernization Process
sponsored by Open Legacy
WHITE PAPER: Read this white paper for 14 essential elements of a successful legacy modernization process.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Open Legacy
 
 
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