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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

From the Backroom to the Boardroom: Building A Case for Resiliency and Business Continuity
sponsored by IBM
WHITE PAPER: This white paper serves as a guideline for IT professionals, and explains how to generate investment for resiliency initiatives by linking IT risks to business risk using one resiliency services framework. Access this white paper to learn how to uncover the critical connections between IT and the business.
Posted: 31 Aug 2015 | Published: 31 May 2015

IBM

How-to-Guide: Lenovo Solutions for creating connected government
sponsored by Lenovo and Microsoft
WHITE PAPER: Download this how-to guide, sponsored by Lenovo® and Microsoft, and learn how to empower your government employees with higher productivity, greater data utilization, and a stronger IT infrastructure.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Lenovo and Microsoft

Maximize ROI by Deploying Strategic Partners in UC&C
sponsored by Polycom, Inc.
WHITE PAPER: In this white paper, you will learn how to minimize deployment risk, while providing IT leaders with a rock-solid deployment with minimal challenges. Learn how to integrate your existing UC infrastructure with potential new voice/video vendors, as well as how to strategize with your partners and leverage your relationship with them.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Polycom, Inc.

How-to-Guide: Lenovo Solutions for creating connected government
sponsored by Lenovo and Microsoft
WHITE PAPER: Download this how-to guide, sponsored by Lenovo® and Microsoft, and learn how to empower your government employees with higher productivity, greater data utilization, and a stronger IT infrastructure.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Lenovo and Microsoft

MSP Manager Pocket Guide
sponsored by Solarwinds N-able
RESOURCE: This resource explains a platform that allows managed service providers to easily and effectively manage their business from anywhere. Read on to learn how you can deliver prompt, proactive service as well as allocate resources effectively and bill accurately.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Solarwinds N-able

Vmware NSX Architecture Offers Partners SDDC Integration Opportunities
sponsored by VMware
EGUIDE: This exclusive e-guide outlines how VMware has capitalized on the SDDC trend with the introduction of the next version of its network virtualization platform, which adds in networking and security services. Download now to read what experts think of this new platform.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

VMware

Time to Rebuild Your IT Infrastructure Security Policy
sponsored by VMware
EGUIDE: Access this exclusive e-guide to learn from the experts why IT security has taken a backseat to other IT initiatives and why you shouldn't wait to address security policy issues.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

VMware
 
 
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