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Computer Telephone Integration

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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Magic Quadrant for Mobile Application Development Platforms
sponsored by Mendix
RESEARCH CONTENT: The mobile app development platform market continues to grow, evolve and mature in response to escalating customer requirements. This resource helps identify the major vendors to help enable enterprise IT developers, architects and mobile development leaders to select the right partners.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Mendix

Security, Collaboration and Scalability for Business End Users
sponsored by NVIDIA
WHITE PAPER: The following white paper details key challenges that result from poor collaboration practices. Learn how to optimize digital teamwork by leveraging evolving technology and workforce needs in a secure manner.
Posted: 19 Aug 2015 | Published: 29 May 2015

NVIDIA

Six Ways to Lower IT Infrastructure Costs
sponsored by VMware
EGUIDE: Access this exclusive e-guide to examine six areas where data center managers can reduce IT expenses and learn why these strategies can make a strong economic argument while improving IT.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

VMware

IT Automation: Exploring 4 Use Cases
sponsored by Puppet Labs
WHITE PAPER: In this white paper, explore a series of stories in which organizations from different industries leveraged IT automation to trailblaze a path toward innovation and business growth.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Puppet Labs

Accelerating Business Transformation Through IT Innovation
sponsored by Dimension Data
WHITE PAPER: This report uses survey results and IT leaders' insights to discuss what's keeping businesses from embracing IT innovation, and what can be done to get around these barriers.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

Dimension Data

Get Connected: A Checklist for a Smarter, More Effective Government
sponsored by Lenovo and Microsoft
WHITE PAPER: Access the following white paper for an exclusive checklist that will help guide you to create a smarter, more effective government.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Lenovo and Microsoft

Defy the Top 10 Remote Collaboration Challenges with UC
sponsored by Polycom, Inc.
WHITE PAPER: This white paper outlines the top ten challenges enterprises face when incorporating remote collaboration, and provides proven solutions and benefits of video as facilitated by IT, human resources, marketing teams, and executives. Read on here to access this guide.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Polycom, Inc.
 
 
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