This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Read this short case study to see how Intralinks VIA was helpful to law firm Kingsley Napley in providing the sharing capabilities required by a large, diverse enterprise and the high levels of security and document control expected in the legal space.
Tune into this video to learn about a specific type of hybrid cloud that allows customers to provision bare metal servers, virtual cloud servers, network devices and security devices all from a single web based portal.
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