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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

License Management Using Unified Asset and Service Management
sponsored by Global Knowledge
WHITE PAPER: Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 29 Mar 2015 | Published: 31 Dec 2014

Global Knowledge

How to Prevent the Most Common IAM Failures
sponsored by SailPoint Technologies
WHITE PAPER: In this in-depth resource, discover how management failures can cause unexpected IAM problems.
Posted: 19 Mar 2015 | Published: 08 Oct 2014

SailPoint Technologies

IT Visibility Vital for Optimized System Performance
sponsored by VMware
CASE STUDY: Inside this case study, find out how one organization implemented a single VMware server virtualization platform with a management tool to provide the stable and reliable virtualization architecture they were looking for.
Posted: 24 Mar 2015 | Published: 31 Jan 2014

VMware

Unlocking engineering knowledge for rapid innovation
sponsored by IBM
WHITE PAPER: To learn more about systems like strategic reuse and continuous verification access this informative white paper. Explore the challenges facing today's engineers and how their collaborative efforts and systems approach to development can yield cutting edge produce. Read on to Tdetermine if this approach is right for your business.
Posted: 19 Mar 2015 | Published: 30 Nov 2014

IBM

Your Virtual Infrastructure Needs Better Management
sponsored by VMware, Inc.
WHITE PAPER: This white paper highlights a leading management tool that allows for intelligent operations, performance monitoring, and capacity optimization in virtual environments.
Posted: 23 Mar 2015 | Published: 28 Feb 2015

VMware, Inc.

10 tips to implement Operations Management into VMware vSphere
sponsored by VMware
WHITE PAPER: This informative resource highlights 10 tips – from installation to best practices – to help ensure a successful implementation of a management tool in your vSphere environment.
Posted: 30 Mar 2015 | Published: 31 Dec 2013

VMware

Hospitals Deliver a Secure, Mobile Workspace to Their Staff with VDI
sponsored by Dell, Inc.
VIDEO: Inside this video, discover how they implemented a desktop virtualization solution to deliver secure virtual desktops to their clinicians. Find out how this technology enabled easy, rapid login while securing sessions so they could move around and switch to different workstations seamlessly.
Posted: 20 Mar 2015 | Premiered: 20 Feb 2015

Dell, Inc.
 
 
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