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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Workplace Experience Proves Key in Oil and Gas Sector
sponsored by Hewlett-Packard Enterprise
RESOURCE: To retain workers demanding device and OS flexibility, companies increasingly turn to cloud-based productivity tools.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise

Eat Your Own Dog Food: Migration Shores Up Core Competencies
sponsored by Hewlett-Packard Enterprise
RESOURCE: Following its move to Office 365, HPE Services applies valuable lessons learned to client migration projects.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise

Leading Astronomical Organization Benefits from Service Based IT Support Provider
sponsored by Comarch
CASE STUDY: A leading astronomical organization wanted a new IT support provider that would meet their requirements without breaking the bank. This case study details how the organization chose an IT support provider that boasted an experienced team of IT engineers and high quality services.
Posted: 04 Nov 2016 | Published: 30 Sep 2016

Comarch

How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs
sponsored by Schneider Electric
WHITE PAPER: This white paper demonstrates, through a series of examples, how data center infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery. Read on to learn more and how to increase your data center's overall business value.
Posted: 15 Nov 2016 | Published: 01 Oct 2012

Schneider Electric

Giving IT a Secure, Common Platform for Extending the Data Center to the Cloud
sponsored by Check Point Software Technologies Ltd.
WHITE PAPER: IT must tailor security tools to protect public and hybrid cloud environments, allowing the enterprise to confidently extend their data center applications and workflows to the cloud and connect them securely. Access this white paper and uncover secure, dedicated cloud computing services.
Posted: 15 Nov 2016 | Published: 15 Nov 2016

Check Point Software Technologies Ltd.

Technology-driven business strategy vs. busines-driven technology strategy
sponsored by BDNA
WEBCAST: This informative webcast sheds some light not only on the difference between business-driven technology strategies versus technology-driven business strategies but when it is ideal to use them. It also stresses the importance of ITAM, and how ITAM paired with the IT team in your enterprise can prove to be a powerful combination.
Posted: 04 Nov 2016 | Premiered: Jul 27, 2016

BDNA

Conducting an IBM IT Economics Study: Frequently Asked Questions
sponsored by IBM
RESOURCE: In today's fast-paced environment, every business needs a cost-effective IT infrastructure. Download this resource to learn how to conduct an IT economics workshop for your enterprise, which produces a detailed assessment of your existing IT tools, and offers recommendations to reduce spending.
Posted: 04 Nov 2016 | Published: 04 Nov 2016

IBM
 
 
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