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Computer Telephone Integration

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Computer Telephone IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Analyzing Virtualization Performance
sponsored by SearchServerVirtualization
VIRTUAL ENVIRONMENT: Getting insight into server and VM performance is essential for IT at any organization. Culling the right data is a challenge, however, so this classroom will examine the best ways to sift through performance reports and apply this knowledge to increase efficiency and ROI.
Posted: 28 Jul 2014 | Premiered: 29 Jul 2014

SearchServerVirtualization

Driving Innovation to Improve the Customer Experience
sponsored by Hewlett-Packard Company
WEBCAST: This webcast breaks down 5 levels of innovation that can help your business form a better relationship with customers through this new style of IT. Watch to find out how to spark innovation among your IT team and leverage technology to help it along.
Posted: 18 Jul 2014 | Premiered: Jul 18, 2014

Hewlett-Packard Company

Simplify Private Cloud Deployment with a Converged Infrastructure
sponsored by TechGenix
WHITE PAPER: Read on to find out how you can move away from the concept of dedicated hardware and IT "silos" and also discover the factors of an ideal converged system optimized for cloud.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

TechGenix

Global Client Management Platform: The Key to Proactive, Efficient IT Service Delivery
sponsored by LabTech Software
WHITE PAPER: Explore this informative resource to learn about a new platform that delivers an array of IT management tools, enabling you to manage information, tasks, and automation from a unified source. Read on now to learn more.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

LabTech Software

Team Dell’s end-to-end solutions keep the Commonwealth Games on track
sponsored by Dell, Inc.
WHITE PAPER: Explore this brief resource to learn how Dell is powering end-to-end IT for the 20th Commonwealth Games, and how the team plans on contributing to the success of the games. Read on now to learn more.
Posted: 09 Jul 2014 | Published: 31 May 2014

Dell, Inc.

Are you Ready for the Future of IT?
sponsored by Cisco Systems, Inc.
WHITE PAPER: Find out how you can utilize the technologies of today to create new business opportunities and prepare for the future of IT.
Posted: 24 Jul 2014 | Published: 24 Jul 2014

Cisco Systems, Inc.

A Practical Introduction to Enterprise Mobility Management
sponsored by Code42
WHITE PAPER: Check out this white paper to get a breakdown of how mobile device management (MDM) and mobile app management (MAM) can address today's challenges. Read on to get guidelines on how enterprise mobility management technology applies to your environment.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

Code42
 
 
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