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Computer Telephone Integration

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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

4 Data Traffic Security Challenges Exposing Enterprises to Hack Attacks
sponsored by Certes Networks
WHITE PAPER: This white paper discusses the 4 major points of weakness that your enterprise needs to prioritize in 2015 in order to defend your business-critical data from hackers.
Posted: 12 Feb 2015 | Published: 22 Jan 2015

Certes Networks

Improving clinical workflow and increasing desktop security with VDI
sponsored by AppSense
CASE STUDY: To improve clinical workflow and increase desktop security, one healthcare organization implemented an environment manager to assist with VDI deployment. Discover how this strategy allowed them to reduce Windows launch times, provide a consistent user experience, simplify IT resources, and enable dynamic printing changes based on location.
Posted: 10 Feb 2015 | Published: 10 Feb 2015

AppSense

6 Tips for Building a Future-Ready Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper explores 6 tips to help future-proof your data center and 6 additional reasons to consider a completely new infrastructure approach. Read on to learn how you can evaluate vendors and get ready to meet the needs the modern data center.
Posted: 24 Feb 2015 | Published: 30 Jan 2015

Dell, Inc. and Intel®

Defending Against Rogue Users, Devices, and Applications
sponsored by ForeScout Technologies, Inc.
WHITE PAPER: This white paper explains how NAC technologies help to ensure that only appropriate users, devices, and applications have access to your network resources, enabling you to support your users in a secure, efficient way.
Posted: 17 Feb 2015 | Published: 29 Aug 2014

ForeScout Technologies, Inc.

The Current State of Security Operations Around the World
sponsored by Hewlett-Packard Company
WHITE PAPER: This report summarizes the results of a recent HP assessment of the capabilities of 87 security operations centers worldwide. Read on to learn the latest trends in security defenses and operations, the attributes of the most effective organizations, and much more.
Posted: 12 Feb 2015 | Published: 30 Jan 2015

Hewlett-Packard Company

Best Practices for Virtualizing and Protecting Exchange Server
sponsored by Veeam Software
WHITE PAPER: In this white paper, you'll learn about the considerations that must be taken into account when virtualizing Exchange Server. You'll learn why it's important to avoid using dynamic hardware allocations or overcommitments, and avoid manipulating state data. Read on to learn more.
Posted: 27 Feb 2015 | Published: 27 Feb 2015

Veeam Software

Dell PowerEdge FX2 Solution Saved Time, Labor, Space and Money
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Faster server deployment in half the space means big savings for growing companies. This resource delivers test results on enclosures and servers that are built to save time, labor, and money while leaving plenty of room to grow. Read on to learn how this provides 50% more rack space available and while requiring 62.8% less time to deploy.
Posted: 24 Feb 2015 | Published: 24 Feb 2015

Dell, Inc. and Intel®
 
 
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