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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Device and Data Protection - Part 2
sponsored by Dell, Inc. and Intel®
WEBCAST: Access this webcast to learn about a file level encryption technology that is managed out of a central management console in order to protect data, no matter the endpoint. Find out how this solution compares to others on the market and explore its product portfolio which includes three levels of data protection.
Posted: 23 Apr 2015 | Premiered: Apr 23, 2015

Dell, Inc. and Intel®

How Will Digital Transformation and the New Style of IT Impact Your Business?
sponsored by Hewlett-Packard Limited
VIDEO: In this video, Paul Evans, an expert on application transformation at HP, explains the keys to keeping pace with growing end user expectations for instantaneous, relevant, and robust customer experiences.
Posted: 15 Apr 2015 | Premiered: 30 Dec 2014

Hewlett-Packard Limited

When Buying Converged Infrastructures Makes Sense
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this expert e-guide examine the various considerations to take into account prior to deploying a converged infrastructure.
Posted: 13 Apr 2015 | Published: 26 Feb 2015

Dell, Inc. and Intel®

SFD Reduces Costs and Increases Productivity With SAW
sponsored by Hewlett-Packard Limited
CASE STUDY: In this case study, learn how SFD took advantage of a cloud-based SaaS solution that led to improvements in IT service management quality and staff efficiency.
Posted: 14 Apr 2015 | Published: 01 Sep 2014

Hewlett-Packard Limited

Boost Data Center Performance: Memory and Storage Solutions
sponsored by Micron Technology
WHITE PAPER: Data centers today have huge scale and efficiency. See how virtualization, centralization and cloud lead to innovation.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology

Not All SSDs are Created Equal: How to Make the Right Choice
sponsored by Micron Technology
WHITE PAPER: IT pros always struggle to balance cost and performance. Find out how a specifically engineered SSD is the answer.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology

Micron Product Guide: Performance Optimization and Testing
sponsored by Micron Technology
WHITE PAPER: You need repeatable, reliable results from your SSD. Learn what Micron's extensive testing shows about how to get it.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology
 
 
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