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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Modern Storage Strategies for SQL Server
sponsored by Tegile
ESSENTIAL GUIDE: Businesses expect the IT department to keep data online and accessible indefinitely—so how should you manage storage for SQL Server? Discover in this guide how to avoid the common pitfalls of deploying and maintaining SQL Server, and learn the best practices behind leveraging flash storage for it.
Posted: 25 May 2016 | Published: 31 May 2016

Tegile

Top 10 Data Protection Time Wasters
sponsored by Commvault
RESOURCE: This brief infographic highlights the top 10 data protection time wasters and offers tips for preventing these hurdles. Access now to learn how you can implement a more efficient data protection solution in your enterprise.
Posted: 12 May 2016 | Published: 31 Dec 2015

Commvault

Best Practices for Monitoring While Migrating to AWS
sponsored by LogicMonitor
WHITE PAPER: Explore best practices for monitoring while migrating to AWS – including what features to look for when choosing the right monitoring tools and steps to help you can prepare for cloud migrations.
Posted: 20 May 2016 | Published: 20 May 2016

LogicMonitor

An ITIL eBook That Is Not Boring
: Your pain-free guide to ITIL and Service Strategy
sponsored by ServiceNow
WHITE PAPER: In this informative white paper, uncover the five components to a successful ITIL strategy. Inside learn how to define ITIL in your own business, and see the powerful and valuable influence it can have on your operations.
Posted: 10 May 2016 | Published: 10 May 2016

ServiceNow

How to Successfully Migrate to Office 365
sponsored by CDW
RESOURCE: It can be challenging and disruptive to migrate all company email, files, and users to Microsoft Office 365. Explore a step-by-step process to help make your migration to Office 365 a success. Discover how Evans Food Group was able to cost-effectively deploy Office 365.
Posted: 12 May 2016 | Published: 09 Nov 2015

CDW

Take a More Modular Approach to Converged Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: How can you bridge traditional and software-defined workloads on a single modular IT platform?This infographic explores a new approach to converged infrastructure that gives you the flexibility to tailor converged compute, storage and networking resources to meet specific workload requirements.
Posted: 20 May 2016 | Published: 24 Feb 2015

Dell, Inc. and Intel®

The Right Mix: Transforming to a Hybrid IT Infrastructure
sponsored by HPE and Intel®
WHITE PAPER: In this select white paper, uncover the basics of a hybrid infrastructure strategy using cloud resources, and see how the cloud can help businesses respond faster to changing market conditions. Read on and learn how you can use the cloud to maintain technology leadership, accelerate the business, and much more.
Posted: 09 May 2016 | Published: 09 May 2016

HPE and Intel®
 
 
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