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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Collaboration Tools Case Study: Kingsley Napley
sponsored by IntraLinks, Inc
CASE STUDY: Read this short case study to see how Intralinks VIA was helpful to law firm Kingsley Napley in providing the sharing capabilities required by a large, diverse enterprise and the high levels of security and document control expected in the legal space.
Posted: 01 May 2015 | Published: 31 Dec 2014

IntraLinks, Inc

Get the Scoop on the True Native Hybrid Cloud™
sponsored by Peer1
VIDEO: Tune into this video to learn about a specific type of hybrid cloud that allows customers to provision bare metal servers, virtual cloud servers, network devices and security devices all from a single web based portal.
Posted: 20 May 2015 | Premiered: 20 May 2015

Peer1

CW500: Reducing complexity in IT: National Trust CIO Sarah Flannigan
sponsored by ComputerWeekly.com
PRESENTATION: How do you migrate from legacy to simplicity? National Trust CIO Sarah Flannigan offers some tips in this presentation.
Posted: 22 May 2015 | Published: 22 May 2015

ComputerWeekly.com

Top 4 IT Infrastructure Challenges for Midmarket Enterprises
sponsored by Avaya
WHITE PAPER: Access this resource to learn about the appropriate responses to the midmarket's four biggest concerns when it comes to planning for new IT infrastructure.
Posted: 04 May 2015 | Published: 31 Dec 2013

Avaya

The Cost of Making Excellent Mobile Moments With Mobile Apps
sponsored by IBM
WHITE PAPER: Mobile is mainstream—and apps must be more than just functional. Learn how to make a compelling and profitable app.
Posted: 14 May 2015 | Published: 14 May 2015

TOPICS:  IT Management
IBM

Do customers drive your technology decisions?
sponsored by Hewlett-Packard Limited
WHITE PAPER: Consult the following white paper to learn why your customers' needs and wants should be shaping the way you modernize your technology. Access now and find out more.
Posted: 01 May 2015 | Published: 01 May 2015

Hewlett-Packard Limited

How You Can Advance Your Enterprise with Hybrid IT
sponsored by Red Hat
WHITE PAPER: This white paper can help you take full advantage of hybrid IT and avoid any complications it may cause.
Posted: 08 May 2015 | Published: 08 May 2015

Red Hat
 
 
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