This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Explore this asset to arm yourself against the 9 big mistakes when expanding your data center. Ignoring them increases the likelihood that your organization will encounter failure like many before.
Access this video to learn why IIJ Global Singapore chose to offer CA Unified Infrastructure Management (CA UIM) network and systems management services as an additional solution for their enterprise clients. You'll learn how this solution delivers better visibility into cloud resources across IT to management stakeholders.
Read this white paper to discover which operations management service best suits your needs as you discover the costs of DIY, cloud hosting, and operations as a service. Read on to learn which best suits the needs of your organization.
Read this white paper to learn about a new way to deliver your business critical apps to mobile interfaces without the need for coding. Your users will experience the apps as they look and feel on the desktop, but in the comfort of their hands on their smartphone or tablet.
View this white paper to discover the three preconfigured server solutions available to move your business forward offered by industry giants HP and Microsoft. Cut and slash mundane IT task times to open your days to innovation by choosing the ProLiant Gen 8 server sized right for you.
This white paper gives an overview of a number of problems associated with mobile security, as well as several potential solutions. Read on to learn how to maximize security for mobile endpoints within your enterprise, and how to successfully implement these solutions in a rapidly changing mobile enterprise market.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines