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Computer Telephone Integration

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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Protecting Users from Firesheep and other Sidejacking Attacks with SSL
sponsored by Symantec Corporation
WHITE PAPER: This white paper discusses the Firesheep Wi-Fi attack tool and other sidejacking attacks with SSL and explains how to avoid these attacks.
Posted: 15 Jan 2015 | Published: 28 Feb 2014

Symantec Corporation

HP Records Manager: One Solution for Document Management
sponsored by Hewlett-Packard Company
DATA SHEET: Compliant electronic records management is a complex undertaking. Discover the benefits of HP Records Manager.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Hewlett-Packard Company

Internet Trust Marks: Building Confidence and Profit Online
sponsored by Symantec Corporation
WHITE PAPER: This paper examines how recent trends in Internet trust marks can help restore confidence in online shopping, and as concluded by at least one recent study, even induce those who do shop to spend more.
Posted: 14 Jan 2015 | Published: 31 Oct 2013

Symantec Corporation

Reduce Cost, Complexity with HP Structured Data Manager
sponsored by Hewlett-Packard Company
CASE STUDY: HP needed an integrated data management and archiving platform. Find out why HP Structured Data Manager was the answer.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

TOPICS:  IT Management
Hewlett-Packard Company

Wildcard and SAN: Understanding Multi-Use SSL Certificates
sponsored by Symantec Corporation
WHITE PAPER: Find out about how Multi-Use SSL Certificates such as Wildcard and SAN certificates can provide greater flexibility to simplify certificate management and reduce costs.
Posted: 20 Jan 2015 | Published: 28 Feb 2014

Symantec Corporation

Service Virtualization Case Study – For Retail
sponsored by Parasoft Corporation
WHITE PAPER: Access this case study to learn how this approach allowed them to ensure faster release cycles, deliver greater control over environment stability and application behavior, reduced issue and defect resolution times and more.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

Parasoft Corporation

How Extended Validation SSL Brings Confidence to Online Sales and Transactions
sponsored by Symantec Corporation
WHITE PAPER: This white paper discusses the importance of increasing customer confidence in the security of online business transactions, and introduces Symantec Extended Validation SSL Certificates as a potential solution to this challenge.
Posted: 15 Jan 2015 | Published: 31 Oct 2013

Symantec Corporation
 
 
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