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Computer Telephone Integration

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Analyzing Virtualization Performance
sponsored by SearchServerVirtualization
VIRTUAL ENVIRONMENT: Getting insight into server and VM performance is essential for IT at any organization. Culling the right data is a challenge, however, so this classroom will examine the best ways to sift through performance reports and apply this knowledge to increase efficiency and ROI.
Posted: 28 Jul 2014 | Premiered: 29 Jul 2014

SearchServerVirtualization

Asset and Service Management for Smarter Transportation
sponsored by IBM
WHITE PAPER: This exclusive whitepaper details the current trend and business drivers pushing the transportation industry towards more effective asset and service management.
Posted: 24 Jul 2014 | Published: 08 Jul 2010

IBM

The world's most important gathering of CIOs and Senior IT Executives. Barcelona, Spain.
sponsored by Gartner
WHITE PAPER: Click on the link now to download this exclusive resource and learn about the 2014 Gartner Symposium/ITxpo.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Gartner

Keeping IT Security Decision-Making on Track
sponsored by CDW Corporation
WHITE PAPER: This resource defines multiple approaches to IT security organization and decision-making that can help companies to determine the most effective ways of functioning in these areas.
Posted: 22 Jul 2014 | Published: 21 Feb 2013

CDW Corporation

Under-represented and Undervalued
sponsored by ComputerWeekly.com
PRESENTATION: In this presentation from Computer Weekly's Women in IT event, Gillian Arnold talks about the current skills crisis in the technology industry, and recruiting skills for a more diverse base into enterprises.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

ComputerWeekly.com

Dow Chemical Company optimizes facility management and space use worldwide
sponsored by IBM
WHITE PAPER: Explore this in-depth resource to learn how Dow Chemical Company was able to optimize their facility management across the globe by choosing a workplace management system from IBM.
Posted: 24 Jul 2014 | Published: 31 Dec 2013

IBM

Stop IT Leakage: Avoid the Hidden Costs of Public Cloud Computing
sponsored by Gravitant
WHITE PAPER: This exclusive whitepaper covers a solution that will help you plug up IT efficiency leaks so you can focus on driving innovation.
Posted: 16 Jul 2014 | Published: 16 Jul 2014

Gravitant
 
 
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