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Computer Telephone Integration

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs
sponsored by Schneider Electric
WHITE PAPER: By utilizing new, proper management software tools, you enable and maximize data center professionals control over energy costs and can allocate IT assets more effectively for the business.
Posted: 07 Nov 2014 | Published: 01 Nov 2011

Schneider Electric

Rack Provisioning Use Case
sponsored by Intel Data Center Manager
VIDEO: Using the Intel Data Centre Manager, you can monitor your servers in real time to uncover the true peak power performance. You can then set a policy to the peak capacity of the servers and add more to a rack without impacting performance.
Posted: 10 Nov 2014 | Premiered: 01 Oct 2014

Intel Data Center Manager

Tata Communications Speaks to Bill Haskins, Senior UC Analyst
sponsored by TATA Communications
VIDEO: In this video, Senior Unified Communications Analyst Bill Haskins explains how UC is used today and what is projected for the future.
Posted: 06 Nov 2014 | Premiered: 16 Jul 2013

TATA Communications

Cloud Security Solutions You Can Trust
sponsored by Intel Corporation
WHITE PAPER: This white paper explains how cloud security solutions from Intel and VMware can enable your organization to confidently deploy a cloud infrastructure by safeguarding your sensitive data and strengthening regulatory compliance.
Posted: 20 Nov 2014 | Published: 30 Apr 2013

Intel Corporation

CIO Guide - Banishing security threats from your business
sponsored by Clearswift
EGUIDE: In this expert e-guide, learn ways to motivate your IT staff to creat and innovate through reward and praise. Delve into the growing risks of BYOD and how to avoid the pitfalls to enable users the freedom they seek.
Posted: 18 Nov 2014 | Published: 01 Oct 2014

Clearswift

Are You Prepared to Tackle The Challenges Surrounding Application Visibility?
sponsored by Citrix
WHITE PAPER: In this white paper, discover a solution that can help your organization enhance application visibility.
Posted: 19 Nov 2014 | Published: 01 Mar 2013

Citrix

Expert Guide to Implementing Desktop Virtualization
sponsored by Dell
EGUIDE: Ensuring that a desktop virtualization implementation delivers a satisfactory end-user experience and uses computer resources effectively can be a challenging task. In this expert Pocket E-Guide, brought to you by SearchVirtualDesktop.com, Dell and Intel, you will discover top strategies for a smooth transition to a virtual desktop environment.
Posted: 03 Nov 2014 | Published: 13 Jan 2010

Dell
 
 
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