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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

An Enterprise Architect’s Guide to Big Data
sponsored by Oracle Corporation
WHITE PAPER: This white paper will serve as your guide to the big data ecosystem and the choices that an enterprise architect will likely face in this new environment. Read on to learn how through an enterprise architecture approach, decisions can be made to ensure business alignment, a value-centric roadmap, and ongoing governance.
Posted: 21 Apr 2015 | Published: 21 Apr 2015

Oracle Corporation

Deploying IT Equipment in Small Server Rooms and Branch Offices
sponsored by Schneider Electric
WHITE PAPER: This paper discusses how organisations can make realistic improvements to power, cooling, racks, physical security, monitoring, and lighting with a focus on small server rooms and branch offices with up to 10kW of IT load.
Posted: 13 Apr 2015 | Published: 13 Apr 2015

Schneider Electric

How tablets enhance PC-based client infrastructure in education
sponsored by Dell, Inc. and Intel®
CASE STUDY: This case study highlights how tablet devices are enhancing PC-based client infrastructure within the education industry.
Posted: 06 Apr 2015 | Published: 31 Dec 2014

Dell, Inc. and Intel®

Flash Gains Ground as Enterprise Storage Option
sponsored by Micron Technology
WHITE PAPER: Flash is becoming a standard media for storage applications. Learn how it's advancing with new management functions.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology

How to Securely Erase SSD to Keep Your Data Safe
sponsored by Micron Technology
EBRIEF: Proper erasing methods are key to data security. Discover options beyond overwriting data to the full disk pack.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology

What to Look for in Choosing an Enterprise SATA SSD
sponsored by Micron Technology
WHITE PAPER: Not all flash storage is the same. Discover how to choose the right solution that will work for your needs.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology

Optimized Client Computing With Dynamic Write Acceleration
sponsored by Micron Technology
EBRIEF: Dynamic write acceleration leverages the latest NAND tech. Find out how it improves energy consumption and performance.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology
 
 
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