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Computer Telephone Integration

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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

University of Southampton - A Case Study from Emerson Network Power
sponsored by Emerson
CASE STUDY: Access this concise case study to discover how an IT vendor "future-proofed" the power requirements of The University of Southampton's new data center.
Posted: 09 Apr 2014 | Published: 31 Dec 2013

Emerson

The Cloud Provider Prescription To Prevent HIPAA Headaches
sponsored by INetU Inc.
WHITE PAPER: This valuable whitepaper looks at how IT can handle answering the new mandate that holds them directly accountable to HIPPA.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

INetU Inc.

Optimize Workloads to Achieve Success with Cloud and Big Data
sponsored by IBM
WHITE PAPER: This whitepaper details how a more dynamic, policy driven automation solution can help IT handle the increasingly complex and heterogeneous data centers created by trends like Big Data and the cloud.
Posted: 04 Apr 2014 | Published: 12 Mar 2014

IBM

Cloud Backup and SMB Channel Opportunities
sponsored by Carbonite
WHITE PAPER: This guide talks about the state of cloud backup and storage and it's growing role in the SMB market. Different factors are considered in relation to the needs and resources of SMBs looking into cloud storage and backup.
Posted: 28 Mar 2014 | Published: 30 Apr 2013

Carbonite

Cloud Services and the Healthcare Alphabet Soup
sponsored by Peak 10
WHITE PAPER: This whitepaper can serve a sort of cheat sheet for the acronyms and regulations that IT professionals have to work through in the healthcare industry.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

Peak 10

HP Fundamentals: Decreasing IT Risk in the age of cloud, big data, and virtualization
sponsored by Hewlett-Packard Company
WEBCAST: Watch this informative webcast to discover how you can lower the risk of adopting more complex IT innovations, such as cloud and virtualization, so your organization can reap the benefits of such technologies without sacrificing security.
Posted: 07 Apr 2014 | Premiered: Apr 2, 2014

Hewlett-Packard Company

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM
 
 
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