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Computer Telephone Integration

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Computer Telephone IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Secure Remote Access to VPN with Mobile and Tokenless Authentication
sponsored by HID
VIDEO: This short video depicts how mobile workers can gain secure remote access to the company VPN with mobile and tokenless authentication from HID.
Posted: 22 Oct 2014 | Premiered: 22 Oct 2014

HID

Cisco UCS and Intel Xeon Processors: 100 World-Record Performance Results
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: If you are looking to get the optimal performance out of your data center processers than you should look no further than Cisco's architecture offerings, which have set performance with their first-to-market results.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

CISCO & INTEL® XEON® PROCESSOR

Visibility Into Your Virtualized Data Center
sponsored by Gigamon
WHITE PAPER: Access this white paper to learn about how you can deliver increased visibility into your virtualized data center with a new solution. You'll learn how a traffic visibility layer for the standard reference data center architecture that delivers: Informed decisions based on real-time visibility, reduced expenses, and more.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Gigamon

Case Study: Improve Customer Experience with Managed Services
sponsored by Cisco & Fujitsu
VIDEO: Watch this brief video to learn about the managed services provider Mitchells & Butlers, a leading managed pub and pub restaurant operator, owning around 2,000 businesses offering food, drink and entertainment across the UK, partnered with to bring innovation to their business and help support a better guest experience.
Posted: 22 Oct 2014 | Premiered: 22 Aug 2013

Cisco & Fujitsu

VMware vCloud Automation Center 6.0
sponsored by VMware, Inc.
WHITE PAPER: This in-depth resource provides recommendations about deployment topology, hardware specifications, interoperability, and scalability for a suite of VMware solutions that are designed to drive business agility, let you build deployment blueprints with a drag-and-drop interface, control the costs and quality of IT services, and more.
Posted: 08 Oct 2014 | Published: 20 Mar 2014

VMware, Inc.

Hybrid IT: The Best of All Worlds
sponsored by CenturyLink Technology Solutions
WHITE PAPER: This exclusive whitepaper offers up a hybrid IT approach as the solution for meeting the rapid changes and demands of today's business world.
Posted: 07 Oct 2014 | Published: 07 Oct 2014

CenturyLink Technology Solutions

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation
 
 
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