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Computer Telephone Integration

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Computer Telephone Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

8 Ways Legacy ERP Harms Businesses
sponsored by NetSuite
WHITE PAPER: Customizations acting like "silicon concrete" can harden legacy ERP against change and slow your business to a crawl. Cloud ERP can free businesses from the brittle, inflexible and change-resistant ERP of the past. Access this white paper to learn 8 ways legacy ERP harms businesses.
Posted: 14 Jul 2016 | Published: 31 Dec 2015

NetSuite

Webcast: Ongoing Management of Data Gravity
sponsored by Equinix and Datapipe
WEBCAST: With IT staff overworked, business leaders will sometimes go around protocol and seek 3rd party apps to keep their customers satisfied. However, this practice encourages app sprawl making it harder to manage your hybrid cloud environment. Watch part 3 of Croteau's presentation to see how to manage hybrid cloud and control app sprawl.
Posted: 14 Jul 2016 | Premiered: Jun 27, 2016

Equinix and Datapipe

Workspace-as-a-Service:Evaluation Criteria for Workspace Aggregators
sponsored by Matrix42
WHITE PAPER: This feature white paper expands on technology-independent solutions that allow IT managers to better manage the end user, as it allows for a single identity to be used across all SaaS deployments and Web apps. Read on to learn more about this system.
Posted: 13 Jul 2016 | Published: 08 Jul 2015

Matrix42

Improve Business Decisions with Predictive Analytics in the Cloud
sponsored by IBM
VIDEO: Access this video to learn how you can generate predictive intelligence in the cloud without putting more strain on your IT department. Get the integrated capabilities you need to build and deploy cloud-based predictive models to unlock flexible, real-time analytics and enhance decision-making.
Posted: 26 Jul 2016 | Premiered: 16 Jul 2015

IBM

Working With HR on Digital Workplace Initiatives
sponsored by Gartner
WHITE PAPER: Find out the key challenges and recommendations for smoothly transitioning to today's digital economy with digital workplace initiatives in this Gartner report. Explore how to partner with your HR department to evolve technology practices systematically to streamline the employee experience.
Posted: 21 Jul 2016 | Published: 20 Mar 2015

Gartner

How to prevent ROBO Mayhem in your IT center
sponsored by Dell, Inc.
EGUIDE: This feature eguide offers information on how a converged infrastructure can help simplify IT in remote locations, allowing more efficiency, less expense, and bring better value by bringing together networking, server storage, and management in one place. Read on to learn the benefits of this IT system.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

Dell, Inc.

Windows 10: A Guide for OS Migration
sponsored by Flexera Software
EGUIDE: Migrating to Windows 10 may seem like a daunting task, especially since there are organizations out there that haven't finished the move from Windows XP to Windows 7. But in this e-guide, we have assembled some useful advice about best practices, planning, and helpful tools to make your clients' OS migrations as simple and pain-free as possible.
Posted: 22 Jul 2016 | Published: 20 Jul 2016

Flexera Software
 
 
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