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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems White Papers (View All Report Types)
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Best Practices for the Next-Generation Data Centre
sponsored by Dimension Data
WHITE PAPER: This white paper discusses some of the best practices organizations can adopt to ensure that their journey to the next-generation data center remains on track.
Posted: 01 Sep 2015 | Published: 01 Sep 2015

Dimension Data

Build a Reliable, Accurate CMDB by Addressing Data Quality
sponsored by BDNA
WHITE PAPER: Discover the top data quality issues derailing your configuration management database (CMDB) initiatives. Learn how you can build and maintain an accurate, reliable CMDB by taking the steps to address poor data quality.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Burning Dollars – Top Five Ways to Cut Corporate-Liable Mobile Costs
sponsored by Dimension Data
WHITE PAPER: This exclusive white paper takes an in-depth look at 5 ways to cut corporate-liable mobile costs.  Read on to learn more.
Posted: 09 Jun 2015 | Published: 26 Feb 2015

Dimension Data

Burning Dollars: Top Five Trends in US Telecom Spending
sponsored by Dimension Data
WHITE PAPER: Find the top 5 trends in US telecom spending, including statistics concerning the effect of mobile devices and consumerization of IT on telecom operations.
Posted: 05 Jun 2013 | Published: 05 Jun 2013

Dimension Data

Case Study: Automating IT Infrastructure End-to-End
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a telecom operator launched an automation project to deliver efficient workloads, improve service efficiency across the IT team, and create a more productive environment. Discover their story and the ROI they achieved from automated workflows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Hewlett-Packard Enterprise

CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

ServiceNow

Cisco Collaboration Certifications Overview
sponsored by Global Knowledge
WHITE PAPER: Access this white paper to learn how the Cisco training courses delivered by Global Knowledge are changing to provide hands-on experience with new collaborative capabilities to teach IT professionals everything there is to know about this new approach to communications.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

Global Knowledge

Cloud IT: The Impact of Cloud Supply Chain Platforms on the Role of IT
sponsored by GT Nexus
WHITE PAPER: In this valuable white paper learn more about the impact of cloud supply chain platforms on the role of IT and how you can better prepare your team for the challenges they may face.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

GT Nexus

Combine SAP HANA Tailored DataCenter Integration with the Power of Convergence
sponsored by IBM
WHITE PAPER: With the volume of business data growing exponentially—there is a need to store, search, and analyze data in real-time to keep competition at bay. This white paper details how combining SAP HANA software and an integrated infrastructure solution can support the analysis of data from SAP within seconds.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

IBM

Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Best Practices for Planning, Deploying and Managing Enterprise VoIP
sponsored by CA Technologies.
WHITE PAPER: The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP.
Posted: 28 Apr 2008 | Published: 01 Apr 2008

CA Technologies.

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM

Beyond Job Scheduling:The Road To Enterprise Process Automation
sponsored by UC4 Software, Inc
WHITE PAPER: This white paper demonstrates the ever-increasing value of enterprise process automation and outlines a set of requirements for truly achieving it.
Posted: 11 Aug 2011 | Published: 31 Dec 2010

UC4 Software, Inc

BI Deployments: What You Need For Fast and Demonstrable ROI
sponsored by Dimensional Insight, Inc.
WHITE PAPER: This white paper features a fountain of information on what the right BI/analytics application can do for your organization. Discover the ways an intuitve program can efficiently carry out everyday tasks such as retrieving, analyzing, transforming and reporting data for BI, while getting the most for your bottom line.
Posted: 23 Mar 2015 | Published: 28 Mar 2014


BI for Small and Mid-sized Businesses
sponsored by LogiXML
WHITE PAPER: This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
Posted: 08 Oct 2009 | Published: 08 Oct 2009

LogiXML

Billing System Perspective: Convergence in Telecommunication
sponsored by Comarch Telecommunications
WHITE PAPER: To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.
Posted: 20 Jun 2008 | Published: 01 Jan 2007

Comarch Telecommunications

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

Broadband Household Segmentation: The Impact on Service Provider Consumer Applications Strategies
sponsored by Alcatel
WHITE PAPER: This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Alcatel

Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business
sponsored by Kalido
WHITE PAPER: This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.
Posted: 04 Jun 2008 | Published: 01 Jun 2008

Kalido

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

CDW Services: Unified Communications
sponsored by CDW Corporation
WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: 08 Feb 2010 | Published: 22 Jan 2009

CDW Corporation

Cloud rEvolution: A Workbook for Cloud Computing in the Enterprise
sponsored by CSC
WHITE PAPER: This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.
Posted: 17 Nov 2010 | Published: 17 Nov 2011

CSC

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
sponsored by Polycom, Inc.
WHITE PAPER: The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public.
Posted: 06 Sep 2012 | Published: 06 Sep 2012

Polycom, Inc.

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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