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IP-based Contact Centers Multimedia (View All Report Types)
An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

Cut Through the Hype of Hyper-Converged
sponsored by NTT ICT
VIDEO: Get informed about the truth behind hyper-converged infrastructure in the following webcast featuring HPE's Director of Software-Defined Storage, Rob Strechay. Learn where this technology fits, where it doesn't; how to utilize it in your own business and more.
Posted: 05 Aug 2016 | Premiered: 16 Dec 2015


Benchmark Your Omnichannel Customer Service Readiness
sponsored by Genesys
WEBCAST: Omnichannel customer service is the new norm in our mobile-first world. This webcast will help you determine where your omnichannel presence stands, where to go, and figure out how much value this adds to your business.
Posted: 22 Aug 2016 | Premiered: Sep 14, 2016


Four Common Types of Private Cloud
sponsored by Commvault
VIDEO: Forrester's Dave Bartoletti discusses the four types of private cloud and their respective benefits and challenges.
Posted: 06 Oct 2016 | Premiered: 06 Oct 2016

TOPICS:  IT Management

Sonora Quest Labs Runs Converged System for Better Flexibility and More Value
sponsored by NTT ICT
VIDEO: In this video case study, see how by implementing HPE's Converged System 240, Sonora Quest Labs was able to improve their VM flexibility and deliver greater value to their organization as a whole.
Posted: 08 Sep 2016 | Premiered: 12 Jan 2016


The Business Case for Hyperconverged VDI
sponsored by Pivot3
WEBCAST: Bruce Milne, CMO of Pivot3 and David Floyer, CTO & Co-Founder of Wikibon, take a look at the current data market and how digital trends are creating the need for agile technologies. You'll explore how hyperconverged VDI compares to traditional white-box VDI strategies.
Posted: 24 Jun 2016 | Premiered: Jan 28, 2016


Why a Remote Branch Office Isn't a Data Center
sponsored by Riverbed Technology, Inc.
WEBCAST: Data center tech is being pushed on ROBOs. Learn why this is a bad idea for security and productivity.
Posted: 08 Mar 2016 | Premiered: Mar 9, 2016

TOPICS:  IT Management
Riverbed Technology, Inc.

Preview: Microsoft SQL Server Migration Assistant
sponsored by Microsoft
WEBCAST: Test out the migration tool to experience first-hand how SQL Server beats Oracle.
Posted: 10 May 2016 | Premiered: May 10, 2016

TOPICS:  IT Management

Accenture: How Leading Enterprises Are Reimagining ERP
sponsored by Microsoft
WEBCAST: Traditional ERP is no longer enough. Learn how to shift to New IT to boost agility and responsiveness.
Posted: 02 May 2016 | Premiered: May 2, 2016

TOPICS:  IT Management
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