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| Dec 3, 2009 |
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IT Agents >
IT Workforce >
Information Technology Professionals >
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ALSO CALLED:
PC Technicians,
Technicians,
Trainers,
Technical Support Specialists,
PC Support Staff,
Technical Support Engineers,
Technical Trainers,
Computer Operators,
Tech Support,
Help Desk Staff
DEFINITION: A computer operator is theperson responsible for monitoring and controlling computer systemsespecially mainframe computer systems in a company or organization.Responsibilities include troubleshooting software and hardware problems, monitoring batchprocessing, maintaining and improving system performance and onlineavailability, maintaining all system and application documentation, andassisting personnel
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Definition continues below.
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Technical Support Staff IT Downloads
(View All Report Types)
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1 Match
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
sponsored by Velocity Integrations Software, Inc.
TRIAL SOFTWARE:
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
Posted: 21 Sep 2009 | Published: 21 Sep 2009
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TECHNICAL SUPPORT STAFF DEFINITION (continued): … with computer problems. Other responsibilities depend on theemployer but might include system backups, maintaining computer room equipmentincluding printers and tape storage devices, and providingcustomer support.A computer operator may often be asked to know or learn the main computers' operating systems, such as IBM's OS/390 and its Job Entry Subsystem (JES), local area network operation, and applications used by anemployer. A high school diploma is usually required. Most employers also require formaltechnical training or one to three years' experience. A computer operator musteffectively interact … Technical Support Staff definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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