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| IT Agents > IT Workforce > Information Technology Professionals > |
Technical Support Staff
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ALSO CALLED: PC Technicians, Technicians, Trainers, Technical Support Specialists, PC Support Staff, Technical Support Engineers, Technical Trainers, Computer Operators, Tech Support, and Help Desk Staff
DEFINITION: A computer operator is theperson responsible for monitoring and controlling computer systemsespecially mainframe computer systems in a company or organization.Responsibilities include troubleshooting software and hardware problems, monitoring batchprocessing, maintaining and
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Posted: 06 Aug 2008 | Published: 06 Aug 2008
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TECHNICAL SUPPORT STAFF DEFINITION (continued): … improving system performance and onlineavailability, maintaining all system and application documentation, andassisting personnel with computer problems. Other responsibilities depend on theemployer but might include system backups, maintaining computer room equipmentincluding printers and tape storage devices, and providingcustomer support. A computer operator may often be asked to know or learn the main computers' operating systems, such as IBM's OS/390 and its Job …
Technical Support Staff definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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