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IT Agents >
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Information Technology Professionals >
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ALSO CALLED:
PC Technicians,
Technicians,
Trainers,
Technical Support Specialists,
PC Support Staff,
Technical Support Engineers,
Technical Trainers,
Computer Operators,
Tech Support,
Help Desk Staff
DEFINITION: A computer operator is theperson responsible for monitoring and controlling computer systemsespecially mainframe computer systems in a company or organization.Responsibilities include troubleshooting software and hardware problems, monitoring batchprocessing, maintaining and improving system performance and onlineavailability, maintaining all system and application documentation, andassisting personnel
Definition continues below.
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Technical Support Staff Multimedia
(View All Report Types)
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6 Matches
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IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE:
Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices.
Posted: 27 Jan 2012 | Premiered: 27 Jan 2012
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Videocast: Gotchas That Can Get Ya in 2012: Critical Issues in Supporting Self-Service BI
sponsored by Actuate
WEBCAST:
During this webcast, Claudia Imhoff, of Intelligent Solutions, and Jeff Morris, of Actuate, will discuss the top issues that business intelligence (BI) implementers must tackle to create a sustainable and maintainable self-service BI environment in 2012.
Posted: 06 Feb 2012 | Premiered: 06 Feb 2012
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One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST:
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012
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Oracle Business Intelligence 11g for IT Managers
sponsored by Oracle Corporation
VIDEO:
In this video, Tobin Gilman, Oracle Vice President of Product Marketing, explains how a unified business intelligence foundation, which includes production reports, dashboards, score cards, ad hoc queries, and OLAP analysis, delivers a logical representation of all your enterprise sources.
Posted: 19 Oct 2010 | Premiered: 19 Oct 2010
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Creating a Business Case for Desktop Virtualization
sponsored by Dell, Inc. and Intel
VIDEO:
In this video, the speaker discusses the three key messages that IT leaders should include in their business case for desktop virtualization: increased security, manageability and flexibility for the end user.
Posted: 08 Jul 2010 | Premiered: 08 Jul 2010
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Getting Started with Active MQ
sponsored by FuseSource
WEBCAST:
Forrester Research's 2011 Q2 Wave Report named FuseSource's enterprise service bus (ESB) offering Active MQ as its highest ranked open source ESB solution and placed it in the "Leader" category along with large, established vendors. View this webcast to get an overview and product demo of Active MQ.
Posted: 01 Dec 2011 | Premiered: 01 Dec 2011
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TECHNICAL SUPPORT STAFF DEFINITION (continued):
with computer problems. Other responsibilities depend on theemployer but might include system backups, maintaining computer room equipmentincluding printers and tape storage devices, and providingcustomer support.A computer operator may often be asked to know or learn the main computers' operating systems, such as IBM's OS/390 and its Job Entry Subsystem (JES), local area network operation, and applications used by anemployer. A high school diploma is usually required. Most employers also require formaltechnical training or one to three years' experience. A computer operator musteffectively interact
Technical Support Staff definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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