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IT Agents >
IT Workforce >
Information Technology Professionals >
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ALSO CALLED:
PC Technicians,
Technicians,
Trainers,
Technical Support Specialists,
PC Support Staff,
Technical Support Engineers,
Technical Trainers,
Computer Operators,
Tech Support,
Help Desk Staff
DEFINITION: A computer operator is theperson responsible for monitoring and controlling computer systemsespecially mainframe computer systems in a company or organization.Responsibilities include troubleshooting software and hardware problems, monitoring batchprocessing, maintaining and improving system performance and onlineavailability, maintaining all system and application documentation, andassisting personnel
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Definition continues below.
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Technical Support Staff Multimedia
(View All Report Types)
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2 Matches
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Dell ProSupport Plus: Going to the Ends of the Earth
sponsored by Dell and VMware
WEBCAST:
In this brief video, explore how Dell ProSupport Plus goes above and beyond the traditional expectations of customer service with round-the-clock support and proactive monitoring, as well as preventative recommendations.
Posted: 13 Jun 2013 | Premiered: Apr 23, 2013
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How BlackBerry Technical Support Services Are Evolving with BlackBerry 10
sponsored by BlackBerry
VIDEOCAST:
The arrival of BlackBerry 10 has also brought along a new evolution in technical support for BlackBerry products. Watch this BlackBerry 10 Ready Program presentation to learn what's new.
Posted: 30 Jan 2013 | Premiered: Jan 30, 2013
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TECHNICAL SUPPORT STAFF DEFINITION (continued): … with computer problems. Other responsibilities depend on theemployer but might include system backups, maintaining computer room equipmentincluding printers and tape storage devices, and providingcustomer support.A computer operator may often be asked to know or learn the main computers' operating systems, such as IBM's OS/390 and its Job Entry Subsystem (JES), local area network operation, and applications used by anemployer. A high school diploma is usually required. Most employers also require formaltechnical training or one to three years' experience. A computer operator musteffectively interact … Technical Support Staff definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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