Audio/Video Chat Software

ANALYST REPORT: Globally, video will be over 80% of all internet traffic (both business and consumer) by 2022, up 75% from 2017, according toCisco. Read this report to get a look at how communications professionals from a variety of industries use video as well as challenges and expectations for the future.

Posted: 20 Aug 2020 | Published: 20 Aug 2020

WEBCAST: As enterprises move to the cloud, there is a large push to consolidate communications services to make them more manageable and connected. This is multiplied by the fact that workforces are becoming increasingly mobile and need to be able to chat from anywhere. Watch this webcast to learn about how Zoom Phone addresses these challenges.

Posted: 08 Oct 2020 | Premiered: May 21, 2020

VIDEO: In today’s world of ubiquitous video conferencing, communications professionals struggle with reaching their employees due to the bandwidth-intensiveness of video. These professionals must mitigate this issue by searching for a simple, continuous experience. Watch this short video to learn how Vbrick Rev can help enterprises manage video content.

Posted: 04 Sep 2020 | Premiered: 04 Sep 2020

WHITE PAPER: An objective guide for IT management when making executive recommendations for an optimized enterprise collaboration portfolio. Compare Microsoft Teams and Cisco Webex Teams to determine which solution works best for your team’s digital meeting and content sharing needs. Download the guide.

Posted: 11 Sep 2020 | Published: 11 Sep 2020

WHITE PAPER: Virtual meetings are quite important to the health of a business, especially during a period when many people are working remote. Customer engagement is also made more challenging, and you need the right cloud office platform to keep your customers and employees connected. Read this white paper for a closer look at one such platform.

Posted: 31 Jul 2020 | Published: 30 Jun 2020

ANALYST REPORT: Video technologies are taking their turn in the corporate spotlight. Adoption of business video solutions surged during the first half of 2020 as COVID-19 quarantines spurred a new class of work-from-home employees, and it shows no signs of slowing down. Check out this report for an in-depth look at the present and future of business video.

Posted: 08 Sep 2020 | Published: 08 Sep 2020

ANALYST REPORT: Microsoft Teams has seen widespread adoption in the last 6 months. As such, it would be beneficial for organizations to view an evaluation of the potential financial impact of Teams as well as with customer interviews and surveys detailing their experiences using Teams. Now you can – view this Forrester report to see the findings.

Posted: 19 Oct 2020 | Published: 30 Apr 2019

EGUIDE: In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.

Posted: 16 Dec 2016 | Published: 14 Dec 2016

EGUIDE: This expert E-Guide discusses the integration of video-conferencing into a unified communications strategy by introducing guidelines for establishing a video-conferencing action plan and weighing the pros and cons of various web conferencing options.

Posted: 22 Mar 2013 | Published: 22 Mar 2013

WHITE PAPER: This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.

Posted: 21 Oct 2015 | Published: 21 Oct 2015