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Technology Whitepapers

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Technology WhitepapersReports
 
How COOs are Making their Operations More Customer-centric
sponsored by IBM
WHITE PAPER: This white paper dives deep into the importance of the COO becoming a true business partner in driving strategic change. See how these operations execs are differentiating their companies by providing customers with instant, seamless and insightful experiences.
Posted: 28 Aug 2014 | Published: 31 Oct 2013

IBM

Worldwide Application-to-Peer SMS Markets: An Analysis
sponsored by StrikeIron
WHITE PAPER: While there are many forms of communication via mobile devices, including messaging apps, email, and mobile apps, how does the tried-and-true SMS hold up for CRM and marketing? This research report from Portio Research explores the worldwide application-to-peer SMS market, and speculates what the future will hold in the next few years.
Posted: 06 Jun 2014 | Published: 31 Mar 2014

StrikeIron

Improve Customer Experience through Personalization
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, discover the key to improving the customer experience, how it can be made easy, and where to start.
Posted: 30 Apr 2014 | Published: 29 Apr 2014

Hewlett-Packard Company

Transforming business at the intersection of marketing and technology
sponsored by ComputerWeekly.com
BOOK: Businesses have to change themselves quickly and dramatically if they want to survive and thrive, say Bob Lord and Ray Velez, CEO and CTO of razorfish, in this extract from their book, Covnerge.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ComputerWeekly.com

Emerging Trends in BPM
sponsored by Interneer, Inc.
WHITE PAPER: In this white paper, the emerging trends of BPM are discussed along with the benefits they can bring to any company considering a BPM solution deployment. Learn how these platforms are usually focused on human-centric processes (workflows that connect people and data), simplicity and speed.
Posted: 15 Jul 2014 | Published: 30 Jun 2009

Interneer, Inc.

How to Align Enterprise BPM with Goals, Not Personalities
sponsored by MicroPact
EGUIDE: This expert e-guide provides tips and best practices for aligning enterprise BPM with the goals of the organization instead of the personalities.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

MicroPact

AIIM Market Intelligence Delivering the priorities and opinions of AIIM's 80,000 community
sponsored by K2
WHITE PAPER: To what extent can SharePoint solve all of the content management, records management, and social collaboration needs of the enterprise as a whole? This report looks at the adoption rates and roll-out status for SharePoint as an ECM/DM system, the ongoing issues of user adoption, and overall project success or failure.
Posted: 24 Mar 2014 | Published: 31 Dec 2013

K2

The Information Paradigm Shift: Redefine Your Competitive Advantage
sponsored by Hewlett-Packard Limited
NEWSLETTER: This newsletter focuses on how speed can truly transform business processes and enable companies to realize value from in-memory technology. Inside, learn how SAP HANA puts a whole new horse power behind process re-engineering.
Posted: 12 May 2014 | Published: 12 May 2014

Hewlett-Packard Limited

Social CRM guide: GNC analyzes social data for better marketing
sponsored by IBM
EGUIDE: In this exclusive Solution Spotlight, discover how nutritional products retailer GNC successfully leveraged social channels  to grow their customer base and created "a net increase in the discussions about GNC,'' according to Chris James, director of social media at GNC.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

IBM

Implementing product mix optimization that works
sponsored by Quintiq
WHITE PAPER: This guide offers insight to help you optimize your product mix and maximize profits.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Quintiq
 
 
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