Technology Whitepapers

WHITE PAPER: This resource introduces a personal analytics platform that can provide valuable business insights in functional areas such as finance, customer service, sales, and marketing – empowering you to make smarter, more strategic decisions.

Posted: 10 Apr 2013 | Published: 30 Sep 2012

CASE STUDY: This white paper demonstrates how Audi-Volkswagen Middle East found a user-friendly, easy-to-use BPM system that did not require high levels of technical expertise from in-house staff. The solution they chose was able to meet their "no-coding" requirement while enhancing the performance of their existing IT systems.

Posted: 22 Feb 2013 | Published: 22 Feb 2013

VIDEO: There are plenty of MSPs in the world that are successful and profitable. Want to know how they do it? Tune into this video to find out!

Posted: 18 Dec 2012 | Premiered: 14 Jun 2012

WHITE PAPER: This analysis has been primarily directed at the value of virtualization from a business perspective, so that those whose role it is to provide business leadership can understand the benefit of the virtualization offerings when evaluating its selection.

Posted: 10 May 2013 | Published: 10 May 2013

EGUIDE: Discover the benefits that developing a managed services business can provide and get real-life advice from one of your peers who has successfully transitioned from reseller to MSP to get help unlocking the opportunities managed services has to offer.

Posted: 16 Jan 2013 | Published: 16 Jan 2013

EBOOK: Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more.

Posted: 25 Feb 2013 | Published: 25 Feb 2013

WHITE PAPER: This white paper takes a look at the results of in-depth interviews with those well-versed in IT process automation. Hear from peers experienced with ITPA and uncover the real and substantial business benefits they've achieved.

Posted: 01 Mar 2013 | Published: 01 Mar 2013

WHITE PAPER: This white paper explores the practical uses of analytical performance management. Read now to learn how the systematic exploration of quantitative relationships can allow organizations to know which non-financial variables can affect financial performance.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: Today, customers hold the buying power – not marketing. In fact, research shows that 73% of customers will be loyal to brands that deliver a great customer experience. Read this paper to discover how the customer experience is driving business value and learn the 3 key principles  of delivering an exceptional experience.

Posted: 13 Dec 2012 | Published: 13 Dec 2012

WHITE PAPER: This resource offers ten steps to achieving IT portfolio management enlightenment. Learn how, by integrating APM and PPM solutions, CIOs can achieve better visibility into their entire IT portfolio, creating improved efficiency, lower costs and overall business harmony.

Posted: 20 May 2013 | Published: 20 May 2013